Great customer service
Great customer service, great products and great price! I’ve purchased a few times and will continue to do so from this company!
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GESS is an international brand of beauty and wellness devices that is reshaping the way people think about home care. We create high-tech, easy-to-use, and effective gadgets for face and body care — making professional results accessible to everyone. The brand’s story began in 2010 in Germany with the idea of combining engineering, massage, and cosmetology to bring salon-quality care into the home. Since then, GESS has expanded into the Russian and Chinese markets, opened offices in Estonia and Kazakhstan, and launched sales in the Middle East (UAE), strengthening its global presence. GESS products have earned recognition from both private customers and professionals — including cosmetologists and massage therapists. The brand continues to grow, offering innovative solutions for beauty and wellness, with products available worldwide — from major online platforms to large retail chains. Offices in Tallinn, St. Petersburg, Moscow, Shanghai, Almaty, and Dubai ensure responsive support for customers. Our multinational team tailors devices to regional needs. GESS introduces new products every year and holds more than 10 patents — highlighting our innovation and leadership. GESS: Real technology — real results.
Tuuliku 4 f, 10621, Tallinn, Estonia
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Great customer service, great products and great price! I’ve purchased a few times and will continue to do so from this company!
Thank you! Exceptionally kind, understanding, and fast communication when resolving an issue with a defective item. Everything was handled instantly and positively. I have never encountered such pleasant, quick, and polite communication from a seller before! I recommend this seller to everyone!

Reply from GESS MARKET OÜ
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