We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... See more
Company replied
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Good competitive rates Very easy online catalogue and process for purchase Good telephone support Order placed on 25th Oct but rcvd 15th Nov. The website stated orders will be shipped between 5-7 d... See more
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I was sceptical about sending valuable silver through the post so used special delivery as requested to by Gerrard's. Within 24hrs it arrived at Gerrard's. 36 hrs I received my invoice detailing the a... See more
Company replied
FIrst time scraping precious metals through the post. i followed the website list of things to do(very helpfull). filled in the form and sent the parcel. 2 days later i received a phone call about wh... See more
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Company details
About Gerrards Bullion
Written by the company
Gerrards Bullion is a London-based precious metals dealer, reputed for trading in high-quality gold, silver and Platinum group metals . With over 50 years of experience in the market, we offer a range of services, including buying, selling, and secure storage of precious metals for investors and collectors.
Our extensive catalogue includes Gold, Silver and Platinum bullion bars, coins, such as sovereigns, Maples, Britannia and more. What makes us stand out is our commitment to quality - our precious metals are supplied brand new and direct from London Bullion Market Association (LBMA) approved manufacturers and by Royal or Government Mints . This guarantees the highest purity and quality, assuring our clients of the value they receive. All our products are universally recognizable which means they can be sold anywhere in the world.
As affiliate members of the LBMA and LPPM international trade associations, we uphold the most stringent standards in sourcing our gold and silver from official and ethical sources. Whether you are buying or selling gold bullion online directly through our website with live pricing or using our insured delivery services, or coming in store you can trust Gerrards to provide exceptional service.
Our commitment to excellence extends to our secure storage facility, which provides our clients with the peace of mind they deserve. At Gerrards, we go above and beyond to ensure that your transactions are secure, reliable, and satisfactory. We're not just a dealer, we're your partner in investment and collection. Trust Gerrards Bullion for all your precious metals needs.
Contact info
63 - 66 Hatton Garden, EC1N 8LE, London, United Kingdom
- 02072426521
- info@gerrardsbullion.com
- gerrardsbullion.com
4.2
Great
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Quick service next day Got my Coins
Quick service next day Got my Coins . Great Communication
27 October 2025
Reply from Gerrards Bullion
Thank you so much for your review! We truly appreciate you taking the time to share your experience with Gerrards Bullion. Your feedback motivates our team to continue delivering the knowledgeable service and reliable care our clients expect. If you need any further assistance or advice with precious metals, please don’t hesitate to reach out. We look forward to serving you again.
Reply from Gerrards Bullion
Thank you so much for your kind words! We're thrilled you had a great experience with Gerrards Bullion and appreciate your support.
Reply from Gerrards Bullion
Thank you for sharing your positive feedback! We're glad you had a great experience and look forward to serving you again soon
First Experience
Gerrards provide an impressive selection of products, and the ordering process was efficient and well-managed, with regular email updates following confirmation. I requested delivery on a specific date, and the order arrived precisely as scheduled. This was my first experience purchasing from Gerrards, and based on the high standard of service, I would not hesitate to order from them again.
11 August 2025
Reply from Gerrards Bullion
Thank you for your generous feedback and for choosing Gerrards Bullion for your first purchase. We're delighted to hear you found our product selection impressive, the ordering process efficient, and our delivery punctual. Our team takes great care in keeping customers updated and meeting requested delivery dates, so it's wonderful to know this made your experience memorable. We look forward to assisting you again—thank you for your trust and recommendation.
Signing up for an account
Signing up for an account, verify the documents worked quickly after a couple of failed upload attempts. Delivery was as agreed and well informed through out the purchasing process.
14 July 2025
Reply from Gerrards Bullion
Thank you for your positive feedback! We're glad to hear that you found our account setup and document verification process straightforward, despite a few initial upload challenges. We always aim to keep our customers well informed throughout every step, and we're happy that your delivery experience met your expectations. Your trust means a lot to us, and we look forward to serving you again in the future.
Buy with confidence
Ordered item arrived on time and in excellent condition. Communication by phone and e-mail was timely.
Order Number: #10879
Order Date: 1st July 2025
1 July 2025
Unprompted review
Reply from Gerrards Bullion
Thank you for your 5-star review! We’re thrilled to hear your order arrived on time and in perfect condition. It’s great to know our communication met your expectations — we always strive to keep our customers fully informed. We appreciate your trust and look forward to serving you again.
First order - great service
Placed my first order and I’m very happy with my purchase and the speed of delivery - which was Royal Mail signed for next day guaranteed.
The customer service were very helpful when needed also.
13 May 2025
Exceptional service
Had an issue while ordering in the evening. Dealt with Jason in the morning and my order was processed without any issues even though the price has gone up in the morning. Would highly recommend Gerrards. Thank you once again Jason and Gerrards.
10 April 2025
Reply from Gerrards Bullion
Thank you for the great review! We're happy you found our service user-friendly.
Gold review
Bought of them twice, 50 grams of gold and will be buying more in the future, so quick and smooth and great customer support, best in the game and will be nipping by to my third purchase soon at Hatton
4 October 2024
Unprompted review
Reply from Gerrards Bullion
We really appreciate your great feedback and loyalty! Glad we could provide great support. See you again soon!
Quick and efficient service
Quick and efficient service!
Would have appreciated a capsule rather than a plastic bag to properly protect coin for the future.
Thanx !
14 March 2025
Reply from Gerrards Bullion
Thanks for the feedback on our service. We appreciate the suggestion about coin protection and have noted it.
First order with Gerard’s Bullion and…
First order with Gerard’s Bullion and have been very pleased with their service. Will certainly be using the for future purchases.
25 February 2025
Reply from Gerrards Bullion
Thanks for sharing your experience! We appreciate you choosing us for your first order and hope to serve you again soon.
Helpful to make it an easy process.
18 February 2025
Reply from Gerrards Bullion
Thanks for the review! We're glad we could make the process easy for you.
Reply from Gerrards Bullion
Thank you for taking the time to leave a review!
Reply from Gerrards Bullion
Thanks for the positive feedback! We're happy to hear our service was fast, friendly, and easy for you.
Excellent service and communication.
22 November 2024
Reply from Gerrards Bullion
Thank you for your kind words! We appreciate your feedback
Great and responsive team
Great and responsive team. Reliable company. Easy to buy tings. If you have an accent they ask passport. The only ting it made me feel really uncomfortable.
14 November 2024
Reply from Gerrards Bullion
Thank you for your feedback! We’re pleased to hear you had a positive experience with our team. We also appreciate your comments and will take them into consideration to improve our service. Your comfort is important to us.
Reply from Gerrards Bullion
We’re thrilled to hear you had a great experience with our service and products. We look forward to serving you again!
A pleasure to do business with
Website was easy to navigate. I was contacted following my order via email and by phone to clarify a couple of things and Jason was efficient, friendly and polite. My order arrived as expected.
31 October 2024
Reply from Gerrards Bullion
Thank you for the kind words. We’re glad to hear you found our website easy to navigate. We appreciate your feedback and look forward to seeing you again!
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