Gerber Collision & Glass Reviews 41

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Terrible communicators at the Odessa Florida location. Incompetent when it comes to ordering parts and terrible when it comes to checking to make sure all and correct parts have arrived. Staff is ru... See more

Rated 1 out of 5 stars

The workmanship at the Gerber Collision on Vivion Rd in Kansas City is beyond unacceptable — it’s astonishingly careless. The body work on my vehicle looked like it was done by someone with zero... See more

Rated 5 out of 5 stars

Very professional work after the repair looked as good as the day i bought the SUV new 7 years ago. Also they detauiled the inside of the vechile before receiving it back. Gary the adjuster was profes... See more

Rated 5 out of 5 stars

What wonderful people and service. Someone ran into my car and did damage, which is usually the beginning of a nerve wracking experience. The process of getting my car repaired went smoothly, becau... See more

Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Glass Shop
  4. Car Accessories Store
  5. Car Repair and Maintenance
  6. Car Service

Information provided by various external sources

Autobody repair facilities in Canada and United States. Offers towing and car rental assistance. Service overview, location information, and contacts.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

41 reviews

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Rated 1 out of 5 stars

Can not recommend

Can not recommend. What they communicated they would do and the work they actually did are not the same. My vehicle was taken in twice for the same repairs. It stayed in shop one month each time. The work was not done well either time. Communication about the work that was supposed to be done was poor. The vehicle is still not finished and the work that was done has problems. They are capable of doing a good job, but did not in my case. My vehicle was in shop for two months (over 170+ billable hours) and the work done was less than 2 weeks (under 80 billable hours). Disappointed is an understatement.

19 October 2022
Unprompted review

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