Georges Caps Reviews 28

TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I have placed an order and am yet to receive the caps. I saw a number of good reviews as well as a very bad one. I had to rate and take a position so taken a middle of the road place. Despite an o... See more

Company replied

Rated 5 out of 5 stars

I have a large head and finding caps that actually fit has been a problem my whole life. Emailed George before ordering to check and he replied personally within the hour confirming the right style fo... See more

Company replied

Rated 5 out of 5 stars

I saw an ad on Facebook about George's Hats and I was instantly in love with the hats I saw. The story was very compelling, and the obvious quality of the hats, and the price break was all I had... See more

Rated 5 out of 5 stars

I almost did not order because I was not sure about buying a cap online without trying it on first. Glad I did. The cap arrived well packaged and looked exactly like the photos. The quality is really... See more


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4.1

Great

TrustScore 4 out of 5

28 reviews

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Rated 5 out of 5 stars

High quality hats from an obvious craftsman!

I saw an ad on Facebook about George's Hats and I was instantly in love with the hats I saw. The story was very compelling, and the obvious quality of the hats, and the price break was all I had to see... 3 beautiful hats for a little more than $25 each... it was a no brainer!
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I hope George has a great retirement after doing so much stellar work... I will never forget (and the hats will remind me, too)!
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Bill Nash

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Georges caps have made my life better

Georges caps have made my life better. My husband has been wearing baseball caps his entire life. We are senior citizens now and I am often times embarrassed when I see other men wearing caps that are stylish in contrast to my husband wearing tattered baseball caps. On a whim I ordered two of the Georges caps, not expecting my husband to wear them but to find them buried in the back of the closet with the many hats I have tried to get him to wear over the years.

I was pleasantly surprised to see my husband outside with our neighbor the other day, he was wearing one of George's caps!!!! My husband took his cap off to show the neighbor the craftmanship. He is proud of his new caps, and he looks so handsome. Georges caps are a true winner for both of us. I am ordering a couple more caps to add to his collection. I haven't seen his old baseball caps ...he may have gotten rid of them now that he has quality caps to wear. Thank you, George!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Quality and super fast service

Quality and super fast service. Get them while you can. Bought 3, then ordered 4 more and have recommended them to everyone. Shame it took a closing sale to find them.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great sale

Ordered two during the closing sale. Both arrived on time, both fit perfectly. My only regret is not ordering more colours. Simple as that.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Thanks George!!

Very satisfied with my purchase from George. The cap’s quality is excellent. Also, the fit is perfect: you can tell a lot of attention has been paid to the details.

Definitely recommend if you’re looking for a high-quality cap. I’ll be ordering from here again!

28 April 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Great style has no limits!

Quality cap. Great colors. Initially purchased two. I was wearing the herringbone style while I was taking my 10yo
grandson to the driving range. He asked try it on! Adjusted to his size easily. Once he put it on he didn’t want to take it off. I took a picture of him wearing it and when he viewed it, he said cap was cool!
Had to let him keep it, so I ordered another one! With the extra discount on a multi purchase it’s a no brainer! Great value even at the regular price.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Thanks George!

Ordered two caps during the closing sale. They arrived in good time, both fit well and both look exactly like the photos. Nothing fancy, just a well made cap at a fair price. George emailed to check everything had arrived. Small touch but appreciated. Would order again.

25 April 2026
Unprompted review
Rated 3 out of 5 stars

While awaiting the caps

I have placed an order and am yet to receive the caps. I saw a number of good reviews as well as a very bad one. I had to rate and take a position so taken a middle of the road place.
Despite an off putting observation, I still placed an order, The red flag - Somewhere it is claimed "Over 5000+ Satisfied Customers"; doing the math ops. on from 1988, almost 40 years. So roughly 125 caps annually on an average. How could it be sustainable?
If I receive high quality products, I 'll write a follow up review and put the record straight.

30 April 2026
Unprompted review
Georges Caps logo

Reply from Georges Caps

Thank you for being open minded enough to place an order despite your reservations. That means a lot.

You raise a fair point. The 5000+ refers to recent online customers since we launched the webstore. Over 38 years of running the workshop we never kept formal records of every customer, it was a small personal operation built on word of mouth and repeat business. So you are right that the math does not add up over the full history, but that was never the intention behind the number.

I hope when your caps arrive they give you every reason to write that follow up review. I am confident they will.

George

Rated 5 out of 5 stars

caps that actually fit has been a problem my whole life.

I have a large head and finding caps that actually fit has been a problem my whole life. Emailed George before ordering to check and he replied personally within the hour confirming the right style for my size. Ordered it, arrived in good time and it fits perfectly. That level of service before I even spent a penny won me over completely.

28 April 2026
Unprompted review
Georges Caps logo

Reply from Georges Caps

Thank you so much for sharing this, it genuinely means the world to me.

Finding a cap that actually fits when you have a larger head is something I know a lot of people struggle with. That is exactly why I take the time to reply personally before anyone spends a penny, because getting the right fit matters more than making a quick sale.

I am so glad we got it right. Wear it well!

George

Rated 1 out of 5 stars

They say their hats are hand-crafted in…

They say their hats are hand-crafted in the USA. However the cap I just received was made in China according to the tag inside the cap

29 April 2026
Unprompted review
Georges Caps logo

Reply from Georges Caps

Thank you for your feedback and I want to address this directly and transparently.

George's Caps is a British brand based in London, UK. We have never claimed our caps are handcrafted in the USA. Around 20% of our collection is sourced from trusted external suppliers which is completely standard practice across the clothing industry. The remaining 80% is designed and produced through our London workshop.

If you received a cap with a China tag that is one of our externally sourced styles. I understand that may not have been made clear enough on the product listing and I sincerely apologise for that.

I would like to make this right for you personally. Please reach out to us directly at georges-caps.com and I will find a fair solution. Every customer deserves to walk away happy and I take that seriously.

George

Rated 5 out of 5 stars

Hi I just received the 3 caps from my…

Hi I just received the 3 caps from my first order today . I placed the first cap on my head and it felt so right . The other two felt the same I was like wow. The funny thing is I wasn’t shopping for a cap I mainly wear baseball caps. Your story popped up of Facebook and I read it. The caps reminded me of a wool cap I have that’s so worn it’s old has history beat up but I still wear it from time to time. So I decided to treat myself to some new hats from you at a great price you offered. Well I liked them so much I ordered 4 more an hour after receiving the first three. There is something about your caps - I think they are special . I thank you for your craft sincerely Joe M

29 April 2026
Unprompted review
Georges Caps logo

Reply from Georges Caps

Thank you so much Joe, this truly means everything to me.

The fact that you were not even looking for a cap and still felt that connection the moment you put one on, that is exactly what I have spent decades trying to create. Something that just feels right.

And ordering 4 more an hour later, well that tells me everything I need to know.

Enjoy every single one of them. You have made an old craftsman very proud.

George

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Love their products and their quality. Fast shipping. Highly recommend.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Not a Scam, Received Quality Caps at a Sale Price

My original order of two caps arrived yesterday, and I was so pleased and happy with the quality, fit, and the way it appear on me; so I immediately placed another order for a few more before these caps are out-of-stock and at a sale price. At my age, when my hair is getting thiner, I thought theses caps are a perfect image for me. I especially liked the visors providing a shading over my eyeglasses making vision clearer outdoors.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

My grandfather wore a flat cap every…

My grandfather wore a flat cap every single day of his life. He passed away a few years ago and I have been looking for something that reminded me of him ever since. When I saw George's story about closing his workshop after all these years it genuinely hit home. It felt like the right place to order from.

The cap arrived beautifully made. Clean stitching, solid material and it fit perfectly first time. I wore it to a family dinner and my mum teared up a little when she saw it. Said it reminded her of her father too.

I know that is not really a product review but it felt important to share. George makes something worth keeping and I think that counts for a lot.

22 April 2026
Unprompted review
Georges Caps logo

Reply from Georges Caps

This genuinely moved me, thank you so much for sharing something so personal.

Your grandfather sounds like he was a wonderful man and the fact that a simple cap can bring back that kind of memory is exactly why I have dedicated my life to making them. Moments like this remind me why it has all been worth it.

The thought of your mum seeing you walk in wearing that cap and thinking of her father, I will carry that with me.

Thank you for choosing George's Caps to be part of that memory. Wear it well and cherish it always.

George

Rated 5 out of 5 stars

Bought one for my dad for his birthday…

Bought one for my dad for his birthday after seeing the closing sale advertised. He is 68 and has worn flat caps his whole life so he knows quality when he sees it. He called me the same day it arrived just to tell me how much he loved it. Said it was one of the best caps he had owned in years. Already went back and ordered two more for myself. Brilliant product and brilliant value.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Love it

My grandfather used to wear a flat cap every single day. When I saw George's story about closing his workshop after all these years it genuinely moved me. Ordered one as a nod to those memories. It arrived beautifully made and fits perfectly. There is something special about owning something crafted with real care. Worth every penny and then some. Thank you George.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

LOVED my hat

LOVED my hat - arrived fast and has really solid quality. Would rate it 10 stars if it was possible

23 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. George's Caps is supposedly a London company. These scammers are claiming to be that company, but are based in the Neatherlands. The return address for my package was from Jamaica NY.

One of the caps I got from these scammers is a Jamont. I found the same cap for sale on Ghelter.com. The labels were cut out of the other 3 caps I got. No doubt they said made in China. All 4 caps are poorly made.

EDIT
There is no George's Caps based out of London. Google is a thing Skippy. I can copy and paste the email you've referenced, which does not offer a refund. Yet another lie. You're drop shipping poor quality caps. These were not made by a proper milliner.

21 April 2026
Unprompted review
Georges Caps logo

Reply from Georges Caps

Thank you for your feedback and I want to address each point directly.

George's Caps is a legitimate British cap brand based in London, UK. Our company is registered in the Netherlands under F. Coolen Services for legal and payment purposes, which is standard practice for small international brands. This is simply the name that appears on bank statements and has nothing to do with being a scam.

The Jamaica NY address on your package is a USPS carrier fulfilment and sorting centre that international shipments pass through before final delivery to your door. It is not our address and is not unusual.

Regarding the cut labels, we made the decision to remove internal tags after multiple customers reported skin irritation from the fabric. Since we cannot remove them from the stitching without damaging the cap we cut them as short as possible. This is a customer care decision and not an attempt to hide anything.

We reached out to you personally by email to resolve this and our offer of a refund still stands.

George,

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