Quick to reply to my enquiries
Quick to reply to my enquiries. Made sure I bought the correct product. I will use them again! Always prefer to use a small, family run company where I can.
1 April 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
People also looked at
From one star to five stars!
I would like to retract the bad review I left last week. Matt from The hairy worm has since phoned me and it seems the contact problems were entirely down to problems with BT. It also turns out that because of my lack of expertise, I ordered the wrong item but Matt managed to sort out what I should have ordered and is sending a replacement. This is excellent customer service. Full marks!
7 April 2026
Unprompted review
Took payment nothing arrived
Took payment nothing arrived, no response to communication.
5 March 2025
Unprompted review
Ordered a product and never got it
Ordered a product, after a month of not reciving any comfirmation i contacted them and got a answer that i need to pay 30 dollar more in shipping when i have allready payed for shipping and product.
After searching the internet it was full of bad reviews and i said that i did not trust them with more of my money. Hoping the refound will go thru but im not holding my breath.
Also Matt was quite rude to me saying that he did not trust me as a coustomer, this after i have allready payed for the product and shipping.
Saved the whole conversation for annyone that wants it.
9 February 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.