In the middle of a funded research project and needed to replace some broken equipment with less than a 48 hour window. The customer services team were amazingly helpful in taking the order and seeing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Advanced Flowmeter arrived promptly after ordering, well packed and secure. Product looks well made, well thought out and came with excellent operating instructions. Will try out on Sunday if weat... See more
Geopacks advanced steam flow meter: 1) TECHNICAL: After inserting the batteries, the instruments starts and works fine. According to the manual, the instrument goes to sleep mode after 2 mins and the... See more
Company replied
This will be the 2nd year that I have purchased this product. Delivery was quick and the wall chart arrived in perfect condition. The product is excellent in relation to quality and detail. It's great... See more
Company details
Information provided by various external sources
Geopacks has been providing innovative solutions to the UK education market for over 25 years and has built up an extensive knowledge and understanding of the geographical equipment requirements of schools, colleges and field study centres throughout the UK. In addition to supplying products from leading suppliers such as Ordnance Survey and Collins, we also manufacture a range of field equipment products that have built up an enviable reputation in the market place.
Contact info
Unit 4A, Hatherleigh Industrial Estate, Holsworthy Road, EX20 3LP, Hatherleigh, United Kingdom
- 01837 811 020
- service@geopacks.com
- geopacks.com
4.3
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After a shaky start the response was…
After a shaky start the response was excellent
25 December 2019
Unprompted review
Good quality equipment.
Good quality equipment.
Came within 2 days of ordering.
Would recommend.
11 December 2019
Unprompted review
Service efficient and helpful
28 October 2019
Unprompted review
All very smooth but applying online it…
All very smooth but applying online it is not easy to see how this can be done whilst invoicing the school, so I had to pay on my personal credit card as I was in a rush.
22 October 2019
Unprompted review
Fast delivery excellent customer care
Order came very promptly ..got email and phone call regarding one item and offered an alternative item that could suit my need very happy with service
9 October 2019
Unprompted review
Excellent product and excellent delivery
8 October 2019
Unprompted review
High-quality wall planner
High-quality wall planner - affordable, reusable (hooray!) & came in good time. Only wish it came in a larger size...
24 September 2019
Unprompted review
The inflatable globe
The inflatable globe was perfect for the purpose I purchased it for and will be in the future. Good quality and arrived in good time.
18 September 2019
Unprompted review
Excellent service
2 August 2019
Unprompted review
Great experience
Great experience. Order was filled and delivered very quickly.
15 May 2019
Unprompted review
Goods delivered promptly and one item…
Goods delivered promptly and one item sent to replace a wrongly delivered one - free of charge! Excellent serevice.
9 May 2019
Unprompted review
Great affordable equipment
9 May 2019
Unprompted review
Prompt delivery and well packaged.
17 April 2019
Unprompted review
Excellent buying experience
Excellent buying experience. Soil auger easy to order and arrived really quickly and appropriately packaged, good quality and just what I was looking for.
24 March 2019
Unprompted review
Quickly dealt with a problem with no fuss.
Made a mistake in packaging numbers of items, but rectified it very quickly with no fuss.
19 March 2019
Unprompted review
Excellent Customer service
Excellent Customer service - Placed an order for our Geography department and had to return 3 items and reorder 3 other items, Mike was so helpful my 3 new items arrived promptly and the refund was processed very quickly would definitely purchase from them again.
26 February 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.