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GenuineTools.com Reviews 114

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TrustScore 5 out of 5

4.8

Hardware Store
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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often noting they are significantly lower than typical retail stores and offer great value for money. The products received are frequently described as brand new, in original packaging, and exactly as advertised, with many appreciating the quality and authenticity of the tools. Reviewers also highlight the fast and prompt delivery service, with many orders arriving quickly, even during holiday weekends. However, some customers also noted that while the products were new, the boxes had been previously opened, or the items were not always in a sealed box as advertised. A few other people also felt that shipping was a little slow in some instances.

What people talk about most

Price

Users describe positive interactions with price, consistently highlighting great and competitive pricing for... See more

Product

Reviewers highlight positive aspects of product, consistently praising the great value, quality, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the quick and fast shipping... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Value for money

People report positive experiences with value for money, consistently finding great prices for professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a set of Milwaukee power tools during the Labor Day sale 2025. I was slightly apprehensive since the price was significantly lower than the typical retail place (Home Depot). The item sh... See more

Rated 5 out of 5 stars

I purchased the Milwaukee M12 2505-22 4 in 1 Installation driver at the lowest possible price new in box.No tax & free shipping. I received a free shipping code because I had purchased a Milwaukee... See more

Rated 5 out of 5 stars

You need to check out Genuine Tools.com if you're into Milwaukee M18 & M12 tools as they offer the best discounted prices around.My third purchase and I'm constantly checking the website for new de... See more

Rated 5 out of 5 stars

My second time since first was so positive. They came through again. Quick delivery , great price ,item worked as was advertised, will check them out again in the future for more tool related issues.... See more

Company details

  1. Hardware Store

Written by the company

At GenuineTools.com, we are dedicated to supplying the highest quality equipment, tools, electronics to world-wide resellers and consumers. We obtain all of our stock from authorized distributors and we have spent decades building relationships that enable us to secure the best prices. Everything you get from us is brand new and ships in original, factory-sealed, retail packaging. Your purchase is protected by a 30-day money-back guarantee. With decades of experience, we pride ourselves on our commitment to innovation, reliability, and excellence. We really appreciate your business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Product as advertised

Product as advertised, quick shipment, excellent packaging, consistent communication about order. They shipped what was promised. Will use again.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great tools at much lower price

Both some great tools at much lower prices because they didn't come in retail packaging. The tools were brand new and of excellent quality.
I prefer not paying for shiny packages but rather paying for good tools.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

My second time since first was so…

My second time since first was so positive. They came through again. Quick delivery , great price ,item worked as was advertised, will check them out again in the future for more tool related issues. Highly recommend!!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

The real deal

The real deal. I ordered and received real Milwaukee tools and batteries in perfect brand new condition at a fraction of retail. Highly recommend them for your needs if they have it in stock.

28 May 2026
Unprompted review

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