GenuineDrugs123 Reviews 354

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, from the initial order to the swift delivery of products. Many highlight the speed of delivery, often receiving their medication within a week, even for international shipments. People also appreciate the quality and authenticity of the products, finding them to be exactly as described and effective. The staff receives frequent commendation for their helpfulness, communication, and supportive approach throughout the entire process. However, some customers also noted issues with product authenticity, with a few reporting concerns about the origin or quality of certain items. Additionally, a small number of people experienced delays in delivery due to courier issues or other external factors, though the company often resolved these by resending the order at their own cost.

What people talk about most

Delivery service

Customers consistently express satisfaction with the delivery service, highlighting its speed and efficiency.... See more

Service

Users describe positive interactions with service, highlighting its professionalism and efficiency. Many... See more

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the quality,... See more

Order

Consumers express satisfaction with the ordering process. Many reviewers highlight the fast delivery and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's care, dedication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish this company excelled. I had Sam help me, kept me updated, answered all my questions within minutes. Can’t recommend them enough. Il always come back. The medication was exactly a... See more

Rated 5 out of 5 stars

Excellent service from order to delivery. Delivery time extremely quick - less than a week from order date. Needed a med for pulmonary embolism. Couldn’t find this med anywhere else - in stores or onl... See more

Rated 5 out of 5 stars

Excellent service. Received the tablets within a week from the day I placed the order and have been updated regularly by Sam. The tablets are not from a known Pharma company and I have just started ta... See more

Company replied

Rated 5 out of 5 stars

Wasn’t too sure at first that these guys were legit, so spoke to their customer service team. They very kindly trusted me enough to pay after delivery once I’d examined the goods for myself. The goods... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor

Information provided by various external sources

Global Express Shipping # 100% CUSTOMS CLEARED DELIVERY for US, UK, China, Russia, Philippines, Thailand, Japan, Korea, France, Taiwan, UAE, New Zealand, Australia, Saudi Arabia, Vietnam & many other countries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and fast reship!

GenuineDrugs team is excellent.

First package was returned by customs, but they reshipped quickly and helped me until I successfully received the order.

Very professional and helpful. Highly recommended!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick

They were great! Constantly checking in on me and the order. Order got here when they said it would. placed order with another company BEFORE placing this order (over a month ago) and still waiting on that one, while this one is already here.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Service. Legit Vendor

The communication to the delivery was very professional. If you're thinking about using this vendor. Do it, they understand the market of 2026!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, accompained my shopping on each step, highly rate the communication, cleint support and of course range of products. Will definitely come back more!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Finding medicine for my mom with ALS

Finding the medication my mom needs for her MND has been one of the biggest challenges we’ve faced. Throughout this journey, Jane and Cathy have supported me every step of the way—helping me locate the medication and ensuring it reaches my mom.

I can reach out to them at any time and always receive a personal response within hours, which has meant so much during such a difficult and emotional time. I truly can’t thank them enough for their care, dedication, and support.

I highly recommend that anyone needing help sourcing medication gets in touch with them. Thank you again for everything.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

These guys are the best

These guys are the best. Four prescriptions filled so far over the last six months with great pricing, quality product and fast shipping.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with GenuineDrugs123

Cannot fault GD123 on any aspect of their service: they were helpful and friendly, communication was perfect, items exactly as described, contained in secure reinforced packaging. From order to international delivery - for a medication with a current supply problem - was incredibly only 4 days, two of which were a weekend. Delighted!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Instead of paying $6,000.00 cash under…

Instead of paying $6,000.00 cash under my deductible for a 30-day supply of medication, I paid $375.00 for the same made in India medicine. Blood draws showed the medicine to be fully effective. Good communication, clear pricing, fast six-day delivery from India to USA and good recently-manufactured medicine with a long expiration date. Thank you.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Sam was super helpful and efficient in organising exactly what I needed. There was precision around product selection and quantity and delivery was very quick and without any issue. This was my fist experience with this supplier and I had a really positive experience and feel confident to become a returned g customer.

1 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look