While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 975 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the product's effectiveness and quality, with some finding them beneficial and easy to use, while others report no positive effects or even adverse reactions. Opinions on the ordering process are also varied, with some experiencing smooth transactions and quick resolutions to issues. However, some people were dissatisfied with the customer service, citing difficulties with cancellations, refunds, and unresponsive communication. A few customers also mentioned unexpected charges or subscriptions, and issues with receiving incorrect or incomplete orders.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the patches for helping with... See more

Quality

Users describe ambiguous interactions with quality. While some reviewers praise the products, noting good... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as lost orders, incorrect... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the exceptional and brilliant... See more

Refund

Reviewers highlight ambiguous aspects of refund. While some customers, like those with lost orders or issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried these a month ago had a bad reaction, contacted customer service they told me to stop using which I did. What I don't think people realise you are signing up for a subscription. One month la... See more

Rated 4 out of 5 stars

I ordered the product after reading a good review and waited 3weeks with no response whatsoever. I then did more research and decided I had waited long enough so I asked to cancel. I was told the orde... See more

Rated 5 out of 5 stars

I inadvertently ordered too many packs. On contacting Gentle Patches and Inde at the company, who did everything possible to correct my mistake. They managed to cancel my order and hopefully my credit... See more

Rated 5 out of 5 stars

I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

990 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! They will automatically sign you up for a subscription, claiming it’s a 6-month subscription and only send you a 30-day supply. If you inquire about the rest of your subscription, they will offer to change your subscription date to get the rest of your order or any more product. They will want proof of your shipping package to indicate you did not receive the order. They will argue with you over several emails, and still not fulfill your order. The product did not work in 30-days and if you request a refund because the product is ineffective, they will tell you “it takes time, you need more product,” that they will not send unless you pay more money or change your subscription date. I have also attempted to cancel the subscription, I guess I will find out in 5 months if they have done that or not. There may be an update to this review. I tried getting my money back through PayPal, but that did not work, either because it was 30 days past the arrival window. I will also be filing a complaint with the Better Business Bureau as well as the Federal Trade Commission and any review site I can find. So, if you want to pay $120 for a 30-day supply of a product that does not work, throw your money away or send it to me.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

I bought a month supply of these…

I bought a month supply of these patches and after taking using the 2nd 1 it made me feel sick , I tried again the next day and felt sick again , so stopped using them. I contacted gpl to cancel my subscription and they gave me a link which required client id nowhere on my order was a client id, so I again back to customer services whom again told what to do, again nothing in the link, so back again and they gave me a different link, this link was again to subscribe nothing else. All this is going on while I have my mother-in-law at end of life. I know they can cancel from their end,but choose to make this difficult for me. I have now raised this issue with my bank to stop any future payments. After care is not helpful when needed.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Gental patches

No way of contacting them to cancel my order no answer I called 717 957 1203 and no answer they give you 20min to cancel order and I used my 20 min just trying to find a way to contact them, I will dispute it with my bank after it clears Don't buy anything from them I should have read the reviews

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Efficient Customer Service.

I have used several types of Gentle Patches to good effect. However when I needed to cancel my subscription the Customer Support were extremely expedient in dealing with my request. They did offer me a discount. However when I declined my subscription was cancelled immediately and I was also informed politely and immediately by email. An easy process done extremely efficiently.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

I had some unforeseen issues come up…

I had some unforeseen issues come up financially. I contacted them i
and they immediately understood, and I was able to cancel my subscription with no trouble whatsoever they were amazing. thank you

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Received my first order two weeks ago…

Received my first order two weeks ago and have to say the experience was smooth from purchase to arrival. The patches themselves are well-designed, flexible enough to wear under clothing without visible bumps. What really sold me was learning about the transdermal technology during checkout, it made sense why these would absorb better than swallowing capsules. Already thinking about ordering the subscription option to save money long-term.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I switched from a powder supplement…

I switched from a powder supplement routine that was frankly tedious. These patches give me the same ingredients but without the taste, the mess, or the need to remember to mix something every morning. The consistency of delivery throughout the day feels more stable than the spike and crash cycle I used to get. I'm on my second month and definitely seeing sustained energy improvements.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

One patch per day

One patch per day, water-resistant and they don't leave any sticky residue when you remove them. The ingredient quality is clearly above standard supplement brands.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good product.

Very good product. Helpful in curbing food " noise"...team are excellent. Informative and patient. Very happy to give them 5 stars 🌟 🤩 ✨️ 😀 💛
Jan Dean

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Skeptical about whether something so…

Skeptical about whether something so simple could actually work, but my friend wouldn't stop talking about them so I ordered a pack. Took about ten days to notice changes, maybe because my body was adjusting. Now I'm a believer and have already recommended them to two people from my gym.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Did not work after 2 packs!!

I used 2 packs and haven't lost even 1 lb in weight. I think these are a scam. They say 30 day money back guarantee but for a refund you have to return an unopened pack!! They sent me an email to confirm my subscription which I did not realise I opted for but at least I was able to cancel it.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

This company give falsehoods

This company give falsehoods. Five minutes after my mother placed an order they refused to give a total refund. We requested the order be cancelled and to not dispatch the product. Was told they could not do this even though it took them 3 days to dispatch the product. Furthermore, when you order you are dealing with an AI agent which is not human but a robot. Do not buy from this business. I have reported them to the ACCC, CONSUMER AFFAIRS, 60 MINUTES AND A CURRENT AFFAIR.

22 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look