I usedGenspark.ai to create placeholder background images and character sprites for a game I’m making. It continues to get better at understanding natural (“vibe”) prompts, though there’s still a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Genspark is your all-in-one AI workspace.
Contact info
United States
- genspark.ai
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 2% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid!!
Avoid!!! They sell a product, albeit a bad and low quality one, but their customer service is awful. I exercised my right to cancel under the UK distance selling laws the annual membership within 6 days of purchasing it. So far have not received a response nor a refund. I received one short message on instagram asking for a copy of my email and then again silence…
No credits despite paying
I have paid my subscription , yet its not reflecting in my credits and I cannot use the platform. I have sent then follow up emails almost every week( via the platform) but no response yet !!
I have tried to cancel my subscription…
I have tried to cancel my subscription for the last three months and I keep getting billed each month.
First use and nothings working..
First use and nothings working... I only wanted slideshow but i think i can still wait until 2035 for my answer so...
I will never recommend anyone to…
I will never recommend anyone to purchase GenSpark based on my personal horrible experience. I purchased the package and just after 1 day, they wiped out my subscription and I lost all my credit. I questioned through feedback email, the response is ok, I will refund you, but I didn't get full refund due to exchange rate. The key point they missed is how come they have authority to wipe out customer's subscription without approval or even a notification. They even didn't bother to apologize and return the credit or to fix the problem and assure customer this will not happen. Very poor service. Lucky I just subscribe for 1 month to try, otherwise can you image how much money I am going to lose due to exchange rate? Hence, DON'T buy Genspark
Waste of money!
Genspark.ai is yet another AI tool NOT DELIVERING on its promise. Don't believe the hype, that is all marketing. As soon as you sign for a paid plan, they will rob you blind for rubbish, and I have the files for proof. I made one veo3 clip for around 100 credits, it was okay, not overwhelming, rather simple despite an improved prompt. Than I gave it 10 prompts ... And all went to hell. Instead of 1,000 credits, they deducted 9,000!!! All clips had real rubbish mistakes: some no audio, some distorted voice, mostly some text in it, that I never promoted. After contacting support: no reaction. Money gone, credits gone, EXPENSIVE RUBBISH EXPERIENCE!!!
"I want to test your tool for a full…
"I want to test your tool for a full project"
“Hi team, I’m creating a 3-hour film using GensPark. Can you provide me 2 days of trial access or extended credits to showcase your tool’s true potential?”
My GansPark account is gudiya21084@gmail
Thank you 🙏🏼
high promise - poor delivery. can not unsubscribe
work for "non-complex" tasks. download the file but failed to zip and download my laptop( while manus can do this seamlessly) . No unsubscription button to leave the program. Tried to reach CS, no response. Total scam.
Genspark: The Emperor's New AI — Paying Premium for the Privilege of Déjà Vu
I'm absolutely *thrilled* to report that Genspark's 'revolutionary agentic AI' has managed the impressive feat of being virtually indistinguishable from OpenAI's o3—except for the hefty price tag, of course! How delightful to pay premium rates for the exact same capabilities I already have access to elsewhere! The marketing team promised me a superintelligent digital assistant that would transform my workflow, but instead, it delivered what appears to be a carbon copy of existing technology with a shiny new logo. Perhaps the truly 'agentic' part is how efficiently it extracted US$239.88 from my wallet for a year's subscription of repackaged functionality. Next time, I'd appreciate it if the chasm between ambitious marketing claims and actual product capabilities wasn't quite so Grand Canyon-esque. I'd gladly reconsider if Genspark could demonstrate actual value beyond what's already available—until then, I'll stick with solutions that don't require me to pay twice for the same underperforming SaaS tool to experience the disappointment again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








