We have two genie garage door openers both model 3053. They open and close just fine the problem is programing them to a car. We have had nothing but struggles to get them to sync with a ram 1500, gmc... See more
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It is a little difficult to get through, but they do give you an option to call you back. They said the callback time should be about 15 minutes. It was about an hour. They did call me back, and then... See more
Waited an hour on the customer service line, only for them to hang up once I told them that I needed to walk to my garage. I have better things to do than to wait at my garage for an hour. Couldn’t... See more
Hands down, this is the worst company I've ever dealt with, and I'm not young. I bought a unit from Genie's Amazon store, and I had issues immediately. Genie's reps did everything possible to get ri... See more
Company details
Information provided by various external sources
Genie garage door opener systems, accessories and installations are well-known and trusted by consumers. Explore our product and support offerings today.
Contact info
one door drive, 44660, Mt. Hope, United States
- 8003543643
- ohio_cs_team@geniecompany.com
- geniecompany.com
1.4
Bad
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 24 hours
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Works perfectly
This was to replace my lost garage door opener. I bought another one and which did not work at all. This one works perfectly and has good build quality.
23 November 2018
Unprompted review
Reply from The Genie Company
Arthur
We are glad that you had a good experience with the genuine Genie remote you purchased from our store.
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