Matty is extremely knowledgeable as well as very friendly and helpful. He goes above and beyond to ensure you do not spend your hard earned money on counterfeit goods. He’s helped me recove... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been using GenieAuthentication for over a year now, with around 50 total authentications, not once have I disagreed with the result they’ve given, the turn around is always faster than the stat... See more
Company replied
A big thank you to Genie Authentication. You helped me get my money back on multiple counterfeit items from a big big company. Special shoutout to M.S. Top bloke. Will definitely be using this service... See more
Company replied
The pinnacle of authentication, a truly fantastic service offered by the team over at Genie. Following the recent purchase of an inauthentic Prada jacket, I enlisted the services of Geni... See more
Company replied
Company details
Written by the company
PLEASE NOTE: Genie Authentication is no longer operating as of 27/04/2026. We would like to sincerely thank all of our customers for your support, trust, and loyalty throughout our journey. It has been a pleasure serving you over the past 3 years. Genie Authentication specialised in evaluating luxury designer items through professional, evidence-based authentication assessments. Our assessments provided informed expert opinions, helping both individuals and retailers make confident decisions while protecting what matters most - authenticity. For individuals, we offered expert evaluations to help determine whether an item appeared consistent with authentic manufacture, supporting informed purchasing decisions. For retailers, we supported supply chain safeguarding and helped reduce return-related fraud through thorough, evidence-driven reviews. At Genie Authentication, our goal was to build one of the world’s largest free-to-access libraries of resources for luxury and designer authentication. Our mission was to provide valuable, accurate, and easily accessible information for all, empowering both businesses and consumers, promoting authenticity in designer fashion, and contributing to the fight against counterfeiting.
Contact info
United Kingdom
- genieauthentication.com
4.6
Excellent
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A big thank you to Genie…
A big thank you to Genie Authentication. You helped me get my money back on multiple counterfeit items from a big big company. Special shoutout to M.S. Top bloke. Will definitely be using this service again in the future!
31 July 2025
Reply from Genie Authentication
Hi Hazzy,
Massive thanks for the review!
We’re so glad we could help you get your money back on multiple counterfeit items, especially from such a major company. That’s a huge win!
We're always here if you need us again in the future!
Kind regards,
Genie Authentication
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.