Lack of response to customer enquiries & requests
They won't respond to my request for the correct Activation Key Number (gave me the wrong one which doesn't work) or how to change my password?
They have a reputation for being customer unfriendly!
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Founded in 1997, Geniatech develops industrial embedded computing, Edge AI, and e-paper solutions for businesses around the world. We help companies build reliable products for industrial automation, smart retail, transportation, healthcare, digital signage, and other AIoT applications. Our product portfolio includes ARM-based System-on-Modules, single-board computers, Edge AI systems, AI accelerator modules, industrial PCs, IoT gateways, and large-format e-paper display solutions. With an experienced in-house R&D team and manufacturing capabilities, we support customers from product design and prototyping through mass production. We also provide ODM, OEM, and custom development services to help bring new products to market faster. Geniatech works closely with leading technology partners, including NXP, Rockchip, Renesas, Qualcomm, NVIDIA, Hailo, and Amlogic, allowing us to deliver long-lifecycle embedded platforms built on the latest ARM and AI technologies. Our goal is simple: to provide dependable hardware, responsive technical support, and long-term partnerships that help our customers succeed.
China
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They won't respond to my request for the correct Activation Key Number (gave me the wrong one which doesn't work) or how to change my password?
They have a reputation for being customer unfriendly!
Efficient edge AI hardware with low heat. Cons: tedious SDK setup and toolchain debugging that took days. Reliable once running.
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