genevivejewelry.com Reviews 2

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 3 out of 5 stars

Lucky dip product delivery, negligent customer service

They mailed the wrong pendant to me in Australia *twice* (via Wolf & Badger)
I emailed both a handful of times inbetween, and replied to all of their BS automated emails - to politely request that they ensure the correct pendant this time.
And they still stuffed up.
I don't actually know whose fault the stock discrepancy is, but they both took days to barely respond to any contact and ignored all but one of my emails.

3 stars only because I did also order a "last pair" of CZ hoops directly, that although clearly not as well made as they could be (the gold plating didn't make it to the front edge of the hoops), appear to otherwise be of good quality, arrived in good time, and are still quite lovely.

14 April 2025
Unprompted review
Rated 2 out of 5 stars

So bad it's funny

I can't keep smiling at how notoriously poorly made the Genevive earrings I received are. I bought them on Gilt. While I like Gilt, the quality of the Genevive earrings is so bad it's funny. Does 'not as described' mean much to you? Well, they are certainly not 'CZ' but plain and crappy blurry plastic, super tiny and just a total waste of Earth's metals. Why oh why waste your time producing things like that?

Please stay away from this brand despite their curious and sometimes modern designs. Don't get tempted by the shiny pictures.

11 August 2021
Unprompted review

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