Reply from Genesys Technologies Enterprise
Thank you for taking the time to share experience.
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Company details
Written by the company
Telecom Test Equipment Sales, Repair and Calibration Services
Contact info
Genesys Technologies, 33009, Hallandale, United States
- 888-315-3793
- support@Genesys-industries.com
- genesys-industries.com
Reply from Genesys Technologies Enterprise
Your order was shipped out the next busines day. Sorry to hear that your order was delayed. We had no control with the delay that occur with the carrier.
I order twice
I order twice. One from ebay and other from Genesys site. They forgot to send my second order to me. I got hold of the warehouse guy. He appoligize and ship it to me the next day. Mistake happens. No big deal. I was great he responded so quick
5 March 2025
Reply from Genesys Technologies Enterprise
Hello. Thank you for your understanding and the positive feedback. Customer satisfaction and relationship is our #1 goal.
Reply from Genesys Technologies Enterprise
Hello. Unfortunately, we weren't able to respond to your messages over the weekend because we are closed on weekends. It is very unfortunate that we get a 1 star negative review for this.
I needed a power adapter but did not…
I needed a power adapter but did not know exactly what I needed. Genesys had just what I needed. Shipping was quick. People were knowledgeable and very helpful.
9 October 2024
Reply from Genesys Technologies Enterprise
Hello. Thank you for taking the time to share your positive experience. We are delighted that it was a positive one. Customer satisfaction and relationship is our #1 goal.
Reply from Genesys Technologies Enterprise
Hello. Thank you for taking the time to share your positive experience. We are delighted that it was a positive one. Customer satisfaction and relationship is our #1 goal.
AMAZING customer service!!
The customer service and the effort they put in to getting the customer what they need is amazing! Will recommend again!
15 June 2023
Unprompted review
Reply from Genesys Technologies Enterprise
Hello. Thank you for taking the time to share your positive experience. We are delighted that it was a positive one. Customer satisfaction and relationship is our #1 goal.
GREAT SERVICE ON TIME
22 July 2023
Reply from Genesys Technologies Enterprise
Thank you for the positive feedback.
Reply from Genesys Technologies Enterprise
Thank you for choosing our service.
Reply from Genesys Technologies Enterprise
Thank you for sharing your positive experience.
Fast turn around and GREAT product
5 August 2022
Reply from Genesys Technologies Enterprise
Thank you for sharing your experience.
Reply from Genesys Technologies Enterprise
Thank you for being s valued customer.
Reply from Genesys Technologies Enterprise
It was a pleasure assisting you.
Reply from Genesys Technologies Enterprise
Thanks. We appreciate the feedback.
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