Had an amazing experience with genesis fx 10X accounts , even though I didn’t get a payout (My Own Fault), the process was easy going and no hidden rules. They take risk management serious so just abi... See more
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Review summary
Created with AI, based on recent reviews
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Marina Genesis helped me fix my deposit and told me how to avoid future troubles. I was worried since a lot of money can get lost in transit with crypto payments but she ironed out my issue. I’m new t... See more
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I always have a great experience. My withdrawals are fast. And every time or if I have an issue Justin is amazing and assists every single time. The customer service is top tier. The extra education w... See more
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this is not a bot review!!!! I had trouble depositing my crypto currency and deposited usdc base into a usdc erc crypto wallet. But I contacted them and they responded quickly and helped me recover my... See more
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Company details
Written by the company
Genesis FX Markets is a global online trading broker providing access to multiple financial markets, including forex (major, minor, and exotic currency pairs), commodities, indices, and other CFD instruments. The company serves clients worldwide and offers trading solutions designed to support retail traders, active traders, and professionals alike. The Genesis FX Markets trading environment is built around an innovative, technology-driven platform engineered for performance, reliability, and ease of use. The platform delivers fast execution, real-time pricing, advanced charting capabilities, and integrated risk management tools. Its clean and intuitive interface allows traders to efficiently manage positions, monitor market conditions, and execute trades across different market environments and devices. Genesis FX Markets focuses on providing transparent trading conditions, competitive spreads, and low commissions, supported by access to global liquidity sources. The broker aims to minimize friction in the trading process by emphasizing stable execution, consistent pricing, and modern infrastructure designed to handle high trading volumes. In addition to its trading platform, Genesis FX Markets offers a range of trader support services, including educational materials, market insights, and platform guides to help users understand market dynamics, trading strategies, and risk management principles. These resources are structured to assist both beginners learning the fundamentals and experienced traders refining their approach. Customer support is available to assist clients with account-related questions, technical issues, and general inquiries. The company places importance on accessibility, communication, and ongoing service improvements to enhance the overall client experience. Genesis FX Markets continues to invest in platform development and technology upgrades, with ongoing enhancements aimed at improving execution quality, stability, and user experience. By combining multi-market access, modern trading technology, and client-focused services, the broker seeks to provide a reliable and functional trading environment for traders worldwide.
Contact info
Ground Floor, The Sotheby Building Rodney Village, Rodney Bay, Gros-Islet, St. Lucia
- +1 (847) 222-3509
- support@genesisfxmarkets.com
- genesisfxmarkets.com
4.4
Excellent
361 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
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Such a nice platform
Such a nice platform, I don’t think I could have a better platform honestly - everything’s smooth no hiccups
8 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear D Q,
We are thrilled to hear that you're enjoying such a smooth experience on our platform. Providing a seamless service is our top priority, and knowing we’ve hit the mark for you truly makes our day.
Happy Trading!
Genesis Fx Team
Reply from GenesisFX Markets
Dear Jose Hernandez,
Thank you for the kind words. We truly appreciate your feedback and are glad our platform is serving you well. Please don't hesitate to reach out if you need anything else!
Genesis Fx Team
Great customer service
Had a little issue with my 10x account and the customer service team via WhatsApp helped in no time and hopped right on it. And got my problem and me squared away and ready to go🔥
21 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Jay,
Thank you for the fantastic feedback! We’re so glad our WhatsApp support team could jump in and get your 10x account squared away quickly. We’re here whenever you need us—good luck with your account!
Genesis Fx Team
Outstanding Support and Account Access Resolution
I had an excellent experience with Genesis Fx Markets while resolving an issue with TradeLocker. Their team was responsive, knowledgeable, and genuinely committed to resolving the problem as quickly as possible.
Genesis Fx Markets demonstrated a high level of professionalism and customer care, and their support gave me confidence to continue trading without disruption. I truly appreciate their dedication and would highly recommend them to anyone looking for reliable support and a team that stands behind their traders.
22 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Joan Antwine,
Thank you for sharing your excellent experience with Genesis Fx Markets . We appreciate your positive feedback regarding our team's support in resolving your issue with TradeLocker.
Our team is dedicated to providing responsive, knowledgeable, and professional customer care, ensuring our traders can continue their activities without disruption. Your confidence in our services is valuable to us, and we are committed to standing behind our traders every step of the way.
We highly value your recommendation and look forward to continuing to provide you with reliable support .
Genesis Fx Team
Best broker out there
Best broker out there. Great spreads. Fast uploads and withdrawals.
21 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Doug,
Wow!Thanks for the 5-star rating. 🚀 We're glad to hear our fast withdrawals and tight spreads are making a difference in your trading. We appreciate your support and are happy to have you with us!
Genesis Fx Team
I love the 1:500 and the 10x account…
I love the 1:500 and the 10x account I’m currently running both on a trade copier. Spreads are fair haven’t had any slippage issues. I recommend this broker to 4 of my friends
21 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Dajuan gibbs,
Thank you so much for taking the time to leave such a detailed and positive review! We are thrilled to hear that you are enjoying our 1:500 leverage and 10x account options, and it’s great to know your trade copier setup is running smoothly.
We pride ourselves on offering competitive, fair spreads and fast, reliable execution with minimal slippage—even during busy market hours.
Hearing that you are recommending us to your friends is the ultimate compliment, and we are happy to be a part of your trading journey. Thank you for your trust!
Genesis Fx Team
Genesis is the best broker out there
Genesis is the best broker out there. They process deposits and withdrawals like no other. They also have AMAZING spreads on trading pairs. I highly recommend genesis fx to my peers
28 November 2025
Unprompted review
Reply from GenesisFX Markets
Dear Max Volcy,
Thank you so much for your glowing review! We are thrilled to hear that you consider Genesis the best broker in the industry.
Providing lightning-fast deposits and withdrawals is a top priority for us, as we know how important efficiency is for our traders. It is also great to see that you are taking advantage of our competitive spreads across our trading pairs.
We truly appreciate you recommending Genesis FX to your peers. If there is ever anything we can do to further support your trading journey, please don't hesitate to reach out to our Support Team.
Happy trading!
Genesis Fx Team
my experience was amazing
my experience was amazing, recommend this app!
19 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Jessenia,
Thanks for your fantastic review! Making experiences amazing is exactly what we aim for, and we're delighted you recommend us!
Genesis Fx Team
Very easily navigateable dashboard
Very easily navigateable dashboard, and a streamlined process in order to transfer funds between accounts.
11 September 2025
Unprompted review
Reply from GenesisFX Markets
Dear Alvaro Echevarria,
We are glad to hear that you found the dashboard easily navigable and the fund transfer process streamlined! We constantly strive to make our services intuitive and efficient, and your feedback confirms we are on the right track.
Genesis Fx Team
Reply from GenesisFX Markets
Dear TheSlurp Eater,
Thank you for the review! We are so glad to hear you found our platform easy to use. Providing a seamless experience is our top priority.
Genesis Fx Team
I had some issues with my kyc and a…
I had some issues with my kyc and a deposit made and they were able to help me get through with that and I’m grateful for the person who helped.
19 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Hector Paz,
Thank you for the kind words! We are so glad our team could assist you in resolving your KYC and deposit concerns. We'll be sure to pass your gratitude along to the person who helped you.
If you have any other questions, feel free to reach out to our support team - support@genesisfxmarkets.com
Happy trading!
Genesis Fx Team
Great customer services
Great customer services. Fast relies & always helpful & kind!
16 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear C W,
Thank you so much for the kind words! We are thrilled to hear that you enjoyed our fast response times and found our team helpful. Providing great customer service is our top priority, and we appreciate you taking the time to share your experience.
Genesis Fx Team
Customer service is great
Customer service is great! They get back with you in minutes. Always executing, resolving my issues and courtesy and kind! Genesis is a great broker! My trading community all use them.
16 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Crystal,
Thank you for the glowing review! We are thrilled to hear that our team has been able to provide you with such fast and effective support.
It is especially rewarding to know that Genesis is the broker of choice for your entire trading community.
We pride ourselves on combining professional execution with a kind, human touch, and we look forward to continuing to serve you and your fellow traders.
Genesis Fx Team
So.. honest review
So... personally, I haven't actually been doing good with my 10x account. That's no fault of the platform. When I started trading 5.5 months ago I joined a community but had no mentorship and the wrong mindset. Basically I was gambling and picked up a lot of bad habits. I feel as though doing the 10x challenge has/is doing what I feel it's meant for. Helping a trader grow into the trader they will become. My P&L hasn't shown it, but the growth has started. I no longer treat it like I'm gambling, fewer impulse trades and less revenge trading. My growth has come in the form of my psychology. I will and have recommended others in my community to try it out
8 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Debrel Brooks,
Thank you for sharing such an honest and insightful review. We are incredibly proud of the progress you are making.
It is common for traders to start with a "gambling" mindset, but the fact that you have identified those bad habits and are actively replacing them with discipline is a massive win. In trading, psychological growth almost always precedes financial growth on your P&L.
Reducing impulse trades and eliminating revenge trading are the hallmarks of a professional, and we are glad the 10X Challenge is providing the framework you need to evolve.
We appreciate you recommending us to your community! Keep focusing on the process, and the results will follow. We are rooting for your continued success
Genesis Fx Team
Very easy to work with
Very easy to work with and fixed my issue to login back into my account in no time. No hassle whatsoever
12 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Liang,
Thank you for taking the time to leave this review. We pride ourselves on providing efficient support, and it is wonderful to know our team helped you resolve your account access issue promptly.
Genesis Fx Team
Great customer service
Great customer service. Very patient and helpful. Satisfied with my experience.
13 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Hollywood,
Thank you so much for the kind words! We are thrilled to hear that our team's patience and helpfulness made such a positive impact on your experience.
Providing great service is our top priority, and knowing you're satisfied means the world to us.
Genesis Fx Team
It's pretty simple
It's pretty simple, the kyc verification was quick, i just wish customer support was faster
5 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Chris,
Thank you for sharing your experience! We are glad to hear you found the KYC verification process quick and straightforward. We strive to make onboarding as seamless as possible.
We also appreciate your honest feedback regarding our customer support response times, our response times are usually much quicker. Thank you for your patience as we improve this part of our service.
If there is anything else we can help you with, please reach out to support@genesisfxmarkets.com
Genesis Fx Team
The best broker to have
10 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Patreona W,
Thank you for the review! We work hard to ensure our tools and support stay ahead of the curve, and we’re glad to see that reflected in your experience. If there is ever anything we can do to further improve your trading, please don't hesitate to reach out - support@genesisfxmarkets.com
Genesis Fx Team
So far I am liking the platform...
So far I am liking the platform and the broker. I started trading about 5 months ago and it was pretty easy setting up my account and getting funded quickly. My only negative and there needs to be an easier way to fund up your account other than using cryptocurrency.
10 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear Funksway by Chef Z,
Thank you so much for your positive review and for sharing your experience with the platform and broker! We're thrilled to hear that setting up your account and getting started with trading was easy and efficient.
We also truly appreciate your feedback regarding funding options. We are always working to improve our user experience, and your suggestion for easier ways to fund accounts is valuable for our team's consideration.
We're glad to have you with us and look forward to continuing to support your trading journey!
Genesis Fx Team
10x Accounts
Had an amazing experience with genesis fx 10X accounts , even though I didn’t get a payout (My Own Fault), the process was easy going and no hidden rules. They take risk management serious so just abide by the 10% rule and you will be fine. A lot of people in my trading community use 10X instead of buying prop firm challenges from other companies . Plus the trading journal they have makes keep tracking of your progress easy.
10 January 2026
Unprompted review
Reply from GenesisFX Markets
Dear King-Bradford,
Thank you so much for your fantastic 5-star review! We are thrilled to hear you had an amazing experience with the Genesis FX 10X accounts and found the process easy and transparent.
We appreciate you acknowledging our focus on risk management and the 10% rule. We believe these are crucial for long-term trading success, and it is great to know this approach is valued within your trading community.
We also take pride in our trading journal feature, designed to help you track progress effortlessly, so it's wonderful to know you found it useful.
While we understand you didn't get a payout this time, we appreciate your honesty in acknowledging it was your own fault and not due to any hidden rules. We are committed to providing a fair and supportive platform.
We look forward to welcoming you back for another challenge soon! If you have any further questions or suggestions, please don't hesitate to reach out to our support at [support@genesisfxmarkets.com]
Genesis Fx Team
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