Gemtek Automotive Lighting Reviews 

294
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

The light I was wanting for what it was supposed to be barely lights up any better than my headlights granted bright at the source light but not bright on the road ahead at all Upon closer inspecti... See more

Company replied

Rated 4 out of 5 stars

The service was excellent. The product was good. Only issue being that the low beam horizontal cut off line, transition between no light above 'line' to avoid glare for oncoming drivers, and full... See more

Rated 4 out of 5 stars

The actual lightbar is manufactured very well, the only issue I had was none high beam piggyback plugs fitted my new 2020 Nissan Navara D23. I had to go somewhere else to purchase one. Big suggestion... See more

Rated 3 out of 5 stars

H4 LED lights - for the money they are decent, not super white like my previous brand so aren't dazzling in reflections from road signs but these lights are not that bright, or brighter than hal... See more

Company replied

Company details

  1. Car Accessories Store

Information provided by various external sources

GEMTEK specialises in high performance LED light bars that are high-quality and affordable. Visit us online today!


Contact info

3.4

Average

TrustScore 3.5 out of 5

294 reviews

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3.4

All reviews

(294)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

26” GT7 and 22” GT7

Brought 26” GT7 and 22” for a friend, we are Extremely happy with the product, well build and nice little logo, brackets are more then strong enough unlike other brands and service was second to none, quick email reply’s when I requested an exchange for a longer length light bar, return postage slip was organised right away with the new one sent the same day no questions asked, will be a return customer.

5 stars from me!

30 May 2020
Unprompted review
Rated 5 out of 5 stars

Great Warranty Experience

Great Warranty Experience
I had one dipped beam globe starting to flicker, and one fog light go faulty.
Contacted them for warranty replacement nearly 12 months.
They provided 2 new type dipped beam and 2 new fog light replacements
I then enquired about a full set for my wife's car, they offered a discount on the shipping since they were already sending the replacements.
Great service, great company to deal with, highly recommended

11 May 2020
Unprompted review
Rated 5 out of 5 stars

Best product

This is my second time of purchase. Very good product. Very well explain installation tips and tricks. Fully recommend.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

my feedback on my recent transaction

I ordered, you communicated and kept me updated with the progress of my order, and it was delivered in a very timely manner, well packaged, and in good condition. One could say I will recommend Gemtek to my friends, and will be a return customer

19 April 2020
Unprompted review
Rated 3 out of 5 stars

still waiting for package

15 April 2020
Unprompted review
Gemtek Automotive Lighting logo

Reply from Gemtek Automotive Lighting

Hi Alan, I apologise for the delay. While we are still fufilling orders on the same bussiness day, there are things that's out of our control.

Australia Post and other courier company are experiencing delays due to the Covid-19 Pandemic. The reseaons behind your delay may include fewer domestic flights, increased volumes as more people start shopping online, as well as additional safety measures taken to protect their staffs and customers.

I've followed up with Australia Post and the ETA for your order is 16th or 17th. I'll follow up with them on a daily basis to ensure your parcel will be delivered as quickly as possible.

Thank you for your support and patience.

Steven

Rated 5 out of 5 stars

Great service

Great service. Prompt, clearly communicated, and goods provided as promised. Will definitely be using them again, and passing on the recommendation. Thank you.

26 March 2020
Unprompted review

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