Paid for express shipping order has not been dispatched two days later and they do not respond to emails this is theft
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Easy to place the order and received the order confirmation email ok which said 3-5 days for delivery. I didn’t receive the earrings after the 5 days so I emailed Gemms & Co and didn’t receive a reply... See more
This is an amazing new webstore offering a really lovely selection of jewellery at fair and affordable prices. I bought a sweet little diamante dog pendant, chosen specially for a relative who loves t... See more
Company replied
I purchased this necklace as a gift for my wife, and it turned out to be a fantastic choice. She absolutely loves it! The moment she laid eyes on it, her face lit up with joy. The necklace's beauty an... See more
Company replied
Company details
Written by the company
GeMMs & Co is a small family run business offering a carefully curated range of high quality 925 sterling silver and CZ jewellery at affordable prices, from timeless pieces to trending styles.
Contact info
Hornsey Park Road, N8 0JY, London, United Kingdom
- info@gemmsandco.com
- gemmsandco.com
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Hasn’t replied to negative reviews
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Quality and service
Very quick, within 48 hours of ordering the order I made was received.
I ordered for my mother she loved the necklace and bracelet, packaging on point.

Reply from GeMMs & Co
Marvelous
Loved the website, beautifully done and easy to navigate, I bought a pair of earings which arrived less than 24 hours later, they were just as described on the website, the packaging was a bonus not expected lovely soft pink pouch encased in matching jewellery box, very classy and reasonably priced- plus have recieved many compliments on the new earings
Thanks

Reply from GeMMs & Co
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