Shocking company Technician has not turned up twice citing a family issue and car crash. I run a business. Next time he is intending to use 'aliens have abducted him. What is worse that this compan... See more
Company replied
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Shocking company Technician has not turned up twice citing a family issue and car crash. I run a business. Next time he is intending to use 'aliens have abducted him. What is worse that this compan... See more
Company replied
Few years ago i used these guys. My computer needed a new power supply. Once my computer was returned the tech told me he also replaced my graphics card. He took my high quality dell xps graphics car... See more
Company replied
Really good, great on the phone, explained everything clearly, arranged a tech to come to see me almost immediately - on a Saturday afternoon. The technician was great and very helpful, explaining wha... See more
Rang and asked for an expert in MS Outlook -( 2013) - explained difficulty - the address book was not connecting with e mail. 2nd problem - want to sync with I pad and phone. First guy spent an hour... See more
Company replied
Geeks2U comes to you to solve all of your tech problems, same day seven days a week. We’ll help you get the most out of your technology. Windows, Macs, tablets, mobiles, TVs: if it hums, beeps or clicks––we can help!
London, United States
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This has cost me a fortune, are these college kids or something? No that i have anything against them however when i pay for a service i need a professional. This is good for the casual old lady.....

Reply from Geeks2U UK
The most amazing professionalism.
Booking process was such a great experience.
Every detail was explained so you knew what to expect.
Tge punctuality was exceptional. They arrived way ahead of time which was impressive.
The beauty about this service was the fact that i didnt have to go to them, they came to me and i love that. And i got a service with a smile
Diana arrived on the dot of the appointed time. Was thoroughly professional, knowledgeable, courteous and helpful
efficient, trustworthy, reliable, not cheap but worth it. Spent 3 hours beforehand with an online remote control pc support company Askmehelp.com who were complete rubbish, charlatans in comparison.
Jason unravelled their mess and left within the hour.
Excellent service from booking to completion. Thoroughly professional.
Wasn't sure what to expect, but starting with a problem on a Sunday morning, I got an hour-long arrival slot the same day, and my computer recovered in 90 mins.
Very very easy to book and the operative was available within 48hrs and arrived on time. Overall excellent service.
I admit they are a bit pricey, but I chose them because they had good reviews online. The service was excellent, and I felt I was being treated like a person, not an annoying, ignorant, old fool! The problem turned out to be one the technician had never come across, so it was a real challenge for him, but he worked really hard to sort it.
I was very pleased with the service offered by Geeks. They rescued me at the weekend with very little notice and were personal, friendly and efficient.
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