Geeknson Reviews 

Initially discovered Geeknson at the UK Games Expo and since joined their Kickstarter campaign for the Gwen table. Really impressed with the quality of the gaming table, as well as the fast assembly by the friendly delivery team.

Great service!! Table delivery and build was very efficient. The guys are really friendly and informative.

Ordered a Merlin gaming table from their kickstarter - it's absolutely stunning, pictures can't do it justice.

We were notified of the delivery date well in advance and given a 4-hour timeslot, as well as paying for assembly.

The delivery guys arrived in good time and were brilliant - super friendly and professional, knew their stuff and they even got our anti-social cat's seal of approval!

They gave us a walkthrough of the table and it's features and took the time to go through all the paperwork with us.

All in all, an excellent buying experience, a very high quality table, and first class delivery and assembly service.

Top notch stuff.

My gaming table (the Gwen) has just arrived and it is beautiful. Was built in place for me so I haven't had to worry about building it myself. They built it quickly with no hassle and then gave me a run down if the features. Fantastic product and excellent service.

Everyone I have been in contact with from Geeknson were amazing. Even when it came to the delivery men. I accidentally had bought long legs when I should have bought shorter legs, they helped me swap the legs. They are really professional and the table is amazing too. I would purchase from them again.

Geeknson's delivery team deserves immense praise for their exceptional service—they were not only friendly and considerate throughout but went above and beyond to ensure a smooth delivery experience. The table itself is of excellent quality, exceeding all expectations. However, I encountered delays in email responses, which could be improved for a more seamless customer journey. Overall, outstanding delivery service and product quality make Geeknson stand out, with room for enhancement in communication efficiency.

Honestly totally wonderful service. Our beautiful Gwen gaming table was delivered yesterday, by two very nice chaps.
The table is sturdy, well built and aesthetically pleasing - we're delighted with it.

Fantastic handmade board game table delivered and assembled by the friendly employees. The quality of the furniture really is top class.

Fantastic service from the guys. Great communication around delivery times, efficient set up, really personable and took the time to go through everything with us after they'd built the table. Table looks great, everything works as advertised. Really happy with our purchase!

We love the products!
We got a megan last year and a bench and some add-ons for the table last week. They are really good and the quality is great.
I'm a carpenter and it all is nice and simple.
Thanks to Geeknson!

From the ordering process through delivery we were very impressed with everyone at GeekNSon. The table is hand made to order so we knew it would take a while but it’s so worth the wait.
Through the process we were regularly kept up to date via email.
Upon delivery, the guys carefully unpacked everything and assembled the table. We truly couldn’t be happier and will be recommending to all our gaming friends.

The virgo table is absolutely spectacular, and already hosted fair number of board game nights.

Delivery team was very professional and managed to put a table in a challenging part of the house (narrow staircase + very heavy table).

Would definitely recommend to others.

Got the denis table for a premium price for terrible quality. Dont even know if I should waste my time reaching out to them know how terrible the communication was during getting the table. Had for 5 months and have a whole list of issues…

Wood is cracked, leaf system doesn’t fit anymore, bolts came loose and had to retighten and noticed screws underneath table going in crooked instead of perpendicular to surface, the tongue and groove cuts on the leaves are not centered which causes the table top to have offsets from one leaf to another. And ultimately the whole table creaks a lot. Premium price crap quality

Ordered the Archie table via the Kickstarter with a set of four dining chairs, bench and storage box for table leaves.

The Dining table is good. Quality is ok, but the leaves are sometimes very difficult to fit back on the table. Bit worried that in future the warping of the wood will mean it stops functioning as it should or we will be unable to get the leaves back on the table at all. It almost makes us afraid to use it for its intended gaming purpose.

When the table was delivered, one dining chair was broken in transit. Not a problem, as a replacement was promised.

Then began the post-sales customer service nightmare. Communication is terrible to non-existent. The table was originally delivered in February of this year. Then followed six months of ignored emails, then barely acknowledged emails, vague and unhelpful replies and pretty awful customer service while we waited for the promised replacement chair to be made and delivered.

The replacement chair WAS finally delivered over six months later. It wouldn't have been so bad, had we been kept informed of progress and it had felt like something was actually happening unless we chased it down.

Literally a week after the chair was delivered, one of the wooden cup holders for the table then broke, splitting down from a seam. I simply can't be bothered to spend another six months trying to get a replacement. Perhaps this is the aim all along so they can focus on the upfront money from Kickstarter campaigns and ignore the customers afterwards?

While the products are alright, I would seriously consider looking elsewhere to buy your gaming table. We have ours now and we do like it, but it's a constant worry about if we're going to be able to continue using it in to the future if things keep breaking and if the customer service for getting replacements or help remains as absent as it currently is.

Sorry Geeknson - but nerds do it better than this. Sort it out.

Geeknson is a UK-based furniture manufacturer that specializes in bespoke furniture made from the highest quality hardwood. With over a decade of experience, the company has built a reputation for crafting exceptional furniture pieces that combine functionality, durability, and style.

The company's website, Geeknson, is a reflection of their commitment to quality and style. It is an easy-to-navigate site that showcases their range of bespoke furniture options. The website has a modern and sleek design that is both stylish and professional. It is evident that the team at Geeknson has put a lot of effort into creating a user-friendly experience.

Geeknson's website is well-organized, making it easy for visitors to find what they are looking for. The navigation menu is clear and concise, and the product categories are listed in a logical order. Each product page is detailed, providing comprehensive information about the product, including dimensions, materials used, and pricing.

One of the standout features of the website is the 3D design tool. This tool allows customers to design their own bespoke furniture pieces, giving them complete control over the final product. The tool is intuitive and user-friendly, making it easy for customers to create their own unique designs.

Geeknson offers a wide range of bespoke furniture options, including dining tables, coffee tables, desks, and gaming tables. Their furniture is made from high-quality hardwood, primarily Oak and Ash, ensuring that each piece is durable and long-lasting.

Overall, Geeknson's website is a great representation of their commitment to quality and style. The site is easy to navigate, informative, and provides customers with a wide range of bespoke furniture options to choose from. If you're looking for high-quality, bespoke furniture, Geeknson is definitely worth checking out.

Positive things about Geeknson's website:

User-friendly experience with an easy-to-navigate website design
3D design tool allows customers to create their own bespoke furniture pieces
Wide range of bespoke furniture options made from high-quality hardwood

Negative thing about Geeknson's website:

Limited options for customization for some furniture pieces

Please use the link when shopping for a small discount "https://bit. ly/40iibUK", just delete the space before "ly"

There was a missing piece in my order. I informed them about it, and supposedly it was on the way. It never arrived here. Further inquiries about my issue have completely been ignored.

As a few people here I am agree to say that geekson products are great BUT customer service is awefull.
A visual problem on the legs appeared, and it take them months to answer. A replacement is « in the way » but I guess the delivery wagon has crashed somewhere !?
Guys…. Nowadays customer services is the absolute priority for any business. I worked for multiple big companies in that domain and it makes the absolute difference between great companies and crappy ones.

Tables seem decent enough although very expensive. Post sales support very poor and unresponsive, only 12 months warranty on a table costing over $3000 completely unacceptable for something supposedly built by craftsmen.

Tough to recommend at this price point with this lack of customer care

I really wanted to leave a positive review for Geeknson because so far the table has been exceptional but the experience is the reason I am giving them a 1 star. I had backed the kickstarter for the bristol gaming table. At bare minimum you should deliver everything that was ordered. In short the table and some accessories was delivered a year later however there was a gaming mat that was missing. I tried reaching out several times to Terry the sales operation manager in the US and all I have received was empty promises that it would be produced or I would receive a refund. I have received neither the product nor a refund. Over the course of 4-5 months of email exchanges I had finally gave up on corresponding with Terry as it has been made apparent that there is no intention to either produce the mat or provide a refund within a reasonable timeframe. Instead, I have had to dispute with my bank for the $100 mat. My wife and I were debating on purchasing the chairs and bench to match the table at a later date but have instead opted to find alternative options because unfortunately there is no guarantee that we will receive the products ordered. Would not recommend based on this experience unless you want to submit all of the email correspondence to your bank like I did just to receive your money back.

Tables look great but beware - aftercare is absolutely zero. After a short time the leaves no longer fit back onto my table and despite a long series of emails back and forth, when it came time for a resolution they just ignored my communications for months on end and refused to help. I'm now having to look at going down the route of consumer statutory rights or small claims court. Tables are nice but if you're expecting any sort of warranty or customer service after the fact you're on your own - very disappointing considering the cost!

If you're on the fence about purchasing I'd be happy to share the email chain with the company to help you decide.