Geek Crate Reviews 

136
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate receiving exciting monthly surprises and find the various collectible items truly fun for sharing as gifts or keeping for themselves. Many people genuinely enjoy the smooth transactions and the consistently great communication provided by the team when ordering boxes. Some reviewers were not happy with the poor value for money and the surprisingly low quality of the products received in their shipments. Customers also mentioned repeatedly receiving duplicate items across multiple boxes and encountering unexpectedly damaged goods inside. Others felt that the contents did not match expectations compared to what was shown online.

What people talk about most

Product

Customers had ambiguous experiences with the product, as opinions on the mystery boxes varied significantly.... See more

Subscription

Users describe ambiguous interactions with subscription models, as some reviewers find the monthly surprises... See more

Value for money

Clients share profound disappointment regarding the value for money, stating it is a complete waste of funds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A great company with lots of lovely merch to give. I get the Harry Potter one and the only problem is that I occasionally I get merch repeated. Other than that though it’s awesome, I look forward to m... See more

Rated 4 out of 5 stars

I bought this for my son.. Could have let you know it was for a boy.. also a repeat coffee mug

Rated 1 out of 5 stars

Complete waste of money. Filled with singular lego characters and key rings. Box didnt contain half as much as what is stated on the website. Contents valued under £30 for a box that costs over £70. I... See more

Rated 1 out of 5 stars

I was very disappointed with the last 2 boxes that I received. The 2nd box i received had q couple items that were the same as the first box. I thought well maybe it's just a fluke. Well I was sadly m... See more



Contact info

2.9

Average

TrustScore 3 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(136)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS RIP OFF COMPANY

Ordered the premium box, also put the code in to get an extra 3 items. A small box turned up, with a pop funko and some socks, coasters and a few packets of rubbish. Nowhere near the cost i paid and the extra items wasn't included. DO NOT BUY OFF THIS COMPANY ...A total rip off and looks like he has done it to many others,

20 December 2022
Unprompted review
Rated 1 out of 5 stars

Payed £38 for a smugglers crate a star…

Payed £38 for a smugglers crate a star wars themed crate what did I get for £40 a child star wars hat a reduced to clead funko a weard booster packgame a key ring stickers and mdf coaster and a note pad with grids inside I swear 80% is pound land quality toys apart from the child's cap and fenic pop it's just bunch of tat for close on £40 I've definitely been stung

19 January 2023
Unprompted review
Rated 1 out of 5 stars

Do not waste your money on this

Do not waste your money on this. Bought the poke box premium thinking it would be worth it…. Absolutely not. Value of everything about £20 and was all just thrown into a cardboard box. absolute waste of money.

18 January 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy this item its a waste of…

Don't buy this item its a waste of money. The contents come to less than the actual price of the box. So disappointed with this box. Exclusive items you can't find in stores it comes with amazing spiderman 2 and cheap pound land items

20 December 2022
Unprompted review
Rated 1 out of 5 stars

What a load of rubbish

What a load of rubbish. Advertise as genuine licenced products and that you get up to 50 percent off rrrp. Rubbish and false advertising. Reported to trading standards.
A 40 pound box not even worth a tenner with fake unlicensed products avoid!!

22 November 2022
Unprompted review
Rated 1 out of 5 stars

Would give 0 stars if I could!

Absolutely rediculous. Paid over £30 for tat I could buy from eBay for less than half the price. Customer service was abysmal as my order was delayed. Complete scam. Going to attempt to get my money back but I doubt I'll have much luck. I hope this review will protect others in future.

29 November 2022
Unprompted review
Rated 1 out of 5 stars

Poor value

Shipping took a while, all items in the £40 box were worth under £1 aside from the booster pack, extremely poor value

28 November 2022
Unprompted review
Rated 1 out of 5 stars

Worst mystery box ever

Looking for a Pokémon mystery box for my son I came across geek crate reading the description an what you got in box I thought it'd be good value and have a decent amount for it however when I received it and opened it I was shocked to see that the only official Pokémon item was a single booster pack the rest were printed items that were cheap made and of no value I paid £22 for the box the value was clearly under £10 so take my advice don't waste your money

21 October 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look