GeckoCustom Reviews 3,476

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 476 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting their durability, vibrant colors, and overall excellent craftsmanship. Many people are delighted with the unique and personalized items, finding them to be meaningful and well-made gifts. However, some customers experienced issues with their orders, including extended delivery times and items not matching what was advertised. There are also mixed opinions regarding customer service, with some reviewers highlighting prompt and helpful responses, while others report difficulties in communication and resolving issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and personalization. Many customers are ecstatic with... See more

Quality

Reviewers mention positive feedback about quality. Many customers are delighted with the vibrant and... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers praise the quick delivery and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers express frustration with long delivery... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the excellent and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love this decal! The Patriotic 250th Anniversary God Bless America Eagle 1776–2026 design is bold, detailed, and truly meaningful. The eagle graphic looks fantastic on my car window and the... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. They worked with me to optimize my provided images and let me know when I needed higher res images. They incorporated the edits I made (I know a little bit of Photoshop) so... See more

Company replied

Rated 5 out of 5 stars

I bought two pairs of custom pajama pants for my husband and my mom for Christmas - one with our dog and one with three cats for my mom. They are truly incredible! The photos printed perfectly and the... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Perfect Santa Gift Bag for My Dog! I absolutely love this Santa gift bag for my dog! The size is perfect—plenty of room for toys and treats without being bulky. The graphics are adora... See more

Company replied


Company details

  1. Gift Shop
  2. Clothing Store
  3. Custom T-Shirt Store
  4. Fashion Accessories Store

Written by the company

With more than 5 years working in the e-commerce field with the motto Best Service - Unique Items - Right Time, we have been bringing to our customers qualified products and unique designs with all dedicated service from GeckoCustom Team. We always keep an eye on the latest trends for such kind of our products and continuously improve our products and out our customer's wishes first.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

priced USA 250 anniversary shirt

priced USA 250 anniversary shirt, was advertised was $32. i ordered a X-large and mailing was $6. but check out was $46. hmmm??? X-large was $8 more than small. I usually buy very nice dress shirts for work/special events, ranging between $60 to $75+ range... never more $$ for small, medium, large or XXX-large shirts. canceled my order... other shirt manufactures don't rip their customers off like this. lost a customer and telling everyone of the faulty practices

3 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email help@geckocustom.com with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

Rated 5 out of 5 stars

Let me tell you about my experience

Let me tell you about my experience. It was very comfortable knowing where my package was at all times they kept me informed and it arrived before the due date. Hopefully, I will continue to receive my packages from them. The package was in great condition so I know it was handled with Care.

24 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thank you so much for taking the time to write a positive review. We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Great Job on the Custom Shirt

Great Job on the Custom Shirt. My wife and I lost our Black Lab about 18 months ago. My wife loves the shirt. Just what the doctor ordered.

17 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

We wanted to take a moment to express our gratitude for your wonderful review. Your feedback means a lot to us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing us, and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Good value

The value of what i paid versus what I h ot was great. The picture quality was on point and my guy loved putting it together. A cute gift for a good price.

20 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thank you so much for taking the time to send this! We love to know that our customers enjoy what we do.
We’re looking forward to making your experience even better in the future!

Rated 1 out of 5 stars

Thank you for not allowing customers to…

Thank you for not allowing customers to exchange stuff for a different size like ANY other company on the planet would do. You guys are awesome at being not awesome.

23 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email help@geckocustom.com with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

Rated 5 out of 5 stars

Love that it's made in USA

Love that it's made in USA. Mine looks great.

13 February 2026
GeckoCustom logo

Reply from GeckoCustom

Thank you for leaving such a positive review. It was a pleasure serving you, and we're delighted to hear that you were satisfied with your experience. We'll continue to work hard to provide you with the best possible service. Thanks again for your feedback!

Rated 1 out of 5 stars

Awful customer service

I left a review on February 3 about the terrible sizing standards and the lack of any customer assistance. They replied on February 5 to send them an email. I emailed them again on February 6th according to their instructions and I still have not received any response. The customer service is nonexistent.

6 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email help@geckocustom.com with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

Rated 2 out of 5 stars

Personalized 250 Anniversay Mailbox Decal

We ordered the Personlized USA 250th Anniversary Mailbox Decal (H082901006). We were disappointed with size. For the price we paid, it sure was not what the picture depicted. Beware of dimensions!!

19 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

We are sorry to hear that you had a negative experience with our product. We take all feedback seriously and we appreciate you taking the time to share your thoughts. We are committed to providing high-quality products and we are disappointed that we fell short in your case. Please reach us at email help@geckocustom.com with the title Urgent - TrustPilot - [Order number] so that we can get more information and support you further.

Rated 5 out of 5 stars

The quality of the decal is top notch

The quality of the decal is top notch, bright colors and detail second to none. Going to be using this spot in the future. Packaging shoukd be in a business envelope with cardboard backing though, alot of wrinkles from the bubble wrap Packaging

12 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thanks so much for taking the time to give us feedback. We’re always working to improve our products and services, and we’re thrilled when we hear that we’re doing something right.

Rated 5 out of 5 stars

250th Anniversary Decal

I bought 2 of the 250th Anniversary decals, one for me and one for a friend. The quality is exceptional as is the level of detail and color palette. it is too cold right now to apply to my truck but I will as soon as the weather warms up. Great product, great quality, I will continue to be a customer.

17 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Your review made our day! We're so happy to hear that you enjoyed your experience with us and that the product meet your expectations. Thank you for taking the time to share your thoughts, and we hope to see you again soon.

Rated 5 out of 5 stars

Gecko Custom Window Decal

First of all, this company is purely pro-USA! Love that. Secondly, the product I purchased for my new pickup truck is absolutely beautiful. I cannot wait to portray it on my window. I am proudly American and am so happy this company made such a beautiful tribute to our 250 years of freedom and unity.

11 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thank you so much for taking the time to leave us this amazing review. We’re looking forward to making your experience even better in the future!

Rated 5 out of 5 stars

great customer service

great customer service. product was even nicer than I thought.

5 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

We're thrilled to hear that you had a great experience with, and we appreciate you sharing your feedback with us. Thank you for taking the time to write such a positive review, and we hope to have the pleasure of serving you again soon.

Rated 5 out of 5 stars

I want to thank GeckoCustom for making…

I want to thank GeckoCustom for making us a very SPECIAL Memorial Stake for our precious Baby Boy Oscar!!!!! It looks just like him & it brings us so many memories looking at it.

2 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thank you so much for your kind words.

We really appreciate you taking the time to share with us. We work hard to meet expectations like yours, and we’re happy to hear this.

We look forward to working with you again in the future!

Rated 5 out of 5 stars

I absolutely loved the God bless…

I absolutely loved the God bless America 250 anniversary window sticker. It goes well next to my till Valhalla sticker that supports veterans. I’m a veteran and am proud of my country. I also added the shipping box to protect the sticker. Thank you for such a great product!

6 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thank you so much for taking the time to write a positive review. We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

I have bought 3 things and each one is…

I have bought 3 things and each one is awesome! My slippers with my fur baby are incredible, I love them so much.

24 January 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

We wanted to take a moment to express our gratitude for your wonderful review. Your feedback means a lot to us, and we're glad to hear that we were able to meet your expectations. Thank you for choosing us, and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The website was easy to navigate to…

The website was easy to navigate and easy to figure out to place my order. When the shirt came it looked exactly as ordered. The customer service was great as i had a question that was answered in a timely manor. I would order from them again.

2 January 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thank you so much for taking the time to send this! We love to know that our customers enjoy what we do.
We’re looking forward to making your experience even better in the future!

Rated 5 out of 5 stars

The products I ordered was perfection

The website was easy to use. It was nice to be able to preview the personalization and make it the way I wanted. The memorial stake is just beautiful and captured my pup just perfect.

2 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thank you for leaving such a positive review. It was a pleasure serving you, and we're delighted to hear that you were satisfied with your experience. We'll continue to work hard to provide you with the best possible service. Thanks again for your feedback!

Rated 5 out of 5 stars

Happy With My Purchase

I ordered a pullover shirt for my husband with our baby (dog's) picture. It turned out great!

4 February 2026
GeckoCustom logo

Reply from GeckoCustom

Thanks so much for taking the time to give us feedback. We’re always working to improve our products and services, and we’re thrilled when we hear that we’re doing something right.

Rated 5 out of 5 stars

EVERYTHING WAS GREAT THANK YOU

EVERYTHING WAS GREAT THANK YOU

4 February 2026
GeckoCustom logo

Reply from GeckoCustom

Your review made our day! We're so happy to hear that you enjoyed your experience with us and that the product meet your expectations. Thank you for taking the time to share your thoughts, and we hope to see you again soon.

Rated 5 out of 5 stars

The sticker came out amazingly

The sticker came out amazingly. I love it, I will definitely be ordering more in the future

4 February 2026
Unprompted review
GeckoCustom logo

Reply from GeckoCustom

Thank you so much for taking the time to leave us this amazing review. We’re looking forward to making your experience even better in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look