Good service. Convenient to manage through app. Haven't had any problems so far. Didn't mind me not having a credit report which was nice too. I was referred through a friend and didn't get my bonus... See more
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See what reviewers are saying
The application process was simple and fast. The card works smoothly for online shopping, travel, and everyday payments. I also like that there are no annual fees, which makes it a great option for sa... See more
Opening a savings account seems impossible and this bank does absolutely not respond to anything. I verified my ID 2,5 weeks ago and the bank requested documents to verify my address, which I sent th... See more
My experience with the Free Mastercard Gold from Advanzia Bank has been mostly positive. It’s genuinely free (no annual fee), widely accepted, and comes with useful extras like travel insurance and no... See more
Company details
About Gebührenfrei Mastercard Gold (Advanzia Bank)
Written by the company
Die Advanzia Bank ist eine Online-Direktbank, die sich auf das Kreditkartengeschäft für Privatkunden und Unternehmen spezialisiert hat.
Für Privatkunden bietet sie die Gebührenfrei Mastercard Gold an. Als flexibles und weltweit akzeptiertes Zahlungsmittel beinhaltet diese die Vorteile einer goldenen Kreditkarte – und das frei von jeglichen Gebühren. Interessiert? Hier gelangen Sie zum Kartenantrag.
Darüber hinaus bietet die Advanzia Bank co-branded Kreditkarten für Geschäftskunden an. Damit verknüpfen Unternehmen Kundenbindung mit den exklusiven Vorteilen einer Premium-Kreditkarte. Weitere Informationen dazu finden Sie auf unserer Webseite für Geschäftskunden.
If you want to review other Advanzia Bank credit card products, please go to Carte ZERO for customers in France, Tarjeta YOU for customers in Spain, Carta YOU for customers in Italy and free Mastercard Gold for customers in Austria.
Darüber hinaus bietet die Advanzia Bank co-branded Kreditkarten für Geschäftskunden an. Damit verknüpfen Unternehmen Kundenbindung mit den exklusiven Vorteilen einer Premium-Kreditkarte. Weitere Informationen dazu finden Sie auf unserer Webseite für Geschäftskunden.
If you want to review other Advanzia Bank credit card products, please go to Carte ZERO for customers in France, Tarjeta YOU for customers in Spain, Carta YOU for customers in Italy and free Mastercard Gold for customers in Austria.
Contact info
Postfach 4108, D-54231, Trier, Germany
- 0800 880 1120
- service@gebuhrenfrei.com
- gebuhrenfrei.com
4.5
Excellent
43K reviews
Asks customers to review
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Its so easy to use and i am so satisfied
5 February 2026
One big advantage is that there’s no…
One big advantage is that there’s no annual fee. However, cash withdrawals come with high fees if not repaid quickly.
2 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Stay away from this bank
got the credit card through the partnership with Hilton but it can be a nightmare and costly.
Been travelling for a fair bit and the credit card gets blocked quite often when purchaisng anything at the stores.It's a nightmare to unblock the card.
today i'd 3 costly calls because I'm outside Europe.
First call - 15 min waiting to get through the security department and no luck
Second Call - 20+ mintues to get through the security department and nothing happened either.
both calls cost me 100eur plus and my card is still blocked. COMPLETE JOKE
3 February 2026
Unprompted review
Reply from Gebührenfrei Mastercard Gold (Advanzia Bank)
Thank you for your feedback. We would like to help you further. As we need additional data from you, we would be pleased if you could contact us by e-mail. In order to ensure the confidential treatment of your data, please contact us at service@gebuhrenfrei.com with the subject "Trustpilot" and your specific request. Our customer service will contact you as soon as possible to find a solution together.
This is my first time which I found it…
This is my first time which I found it very helpful, supportive, and easy to use.
30 January 2026
Good gold card
29 December 2025
It’s good for every people.
30 January 2026
Really easy to set up,card and pin came…
Really easy to set up,card and pin came very quickly with different language settings and good comunication regards payments ect....excellent.
29 January 2026
Customer service is terrible
have been trying to call customer service for over an hour, but nobody is answering the phone. This is my third attempt today. I have never experienced customer service like this before.“
29 January 2026
Unprompted review
Reply from Gebührenfrei Mastercard Gold (Advanzia Bank)
Selbstverständlich ist uns die Einhaltung einer angemessenen Qualität im Bereich des Kundenservice ausgesprochen wichtig. Es tut uns sehr leid, dass Ihre Erfahrung mit unserer Service-Hotline nicht positiv verlaufen ist. Um Ihren Fall genauer prüfen zu können, würden wir Sie bitten, uns Ihr Anliegen per E-Mail mit dem Betreff „Trustpilot“ an service@gebuhrenfrei.com zu senden.
Very good your co operation. Fast replaying and and help full for all your dealingsr
Very good helpful and fastest
29 January 2026
Card delivery is tooooo slow and also…
Card delivery is tooooo slow and also can't use without receiving first card like others delivery service or app login could be batter to be honest don't take serious but do something
15 December 2025
Simple and easy
27 January 2026
Did not receive 80 Euros credit
I spent 30 Euros using the Credit card. But I have not got the 80 Euros credit, as you promise. Please clarify when will I get the same ?
27 January 2026
Reply from Gebührenfrei Mastercard Gold (Advanzia Bank)
Thank you for your feedback. We would like to help you further. As we need additional data from you, we would be pleased if you could contact us by e-mail. In order to ensure the confidential treatment of your data, please contact us at service@gebuhrenfrei.com with the subject "Trustpilot" and your specific request. Our specialist department will contact you as soon as possible to find a solution together.
Easy application and smooth transaction
26 January 2026
Accessibility and convenience
The convenience of using this card is great. It’s easy to access and very helpful for my everyday expenses.
23 January 2026
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