Gearvet - Outboxer, LLC Reviews 

342
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting staff for their helpfulness and responsiveness, often assisting with order changes and replacements even for customer errors. Products are frequently commended for their high quality, described as beautiful, well-constructed, and durable, often exceeding expectations with vibrant colors. However, some customers noted concerns about product quality, mentioning items that appeared screen-printed instead of embroidered, or had cheap material and misleading descriptions. A few also reported issues with order tracking and communication, experiencing long waits or difficulties receiving purchases. Additionally, some reviewers found certain apparel items ran significantly larger than expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the excellent material and... See more

Order

Consumers generally report positive experiences with their orders, often praising the quality of items... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, understanding,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent material and overall... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi everyone, I am extremely impressed with Gearvet. I was skeptical at first but thought I would try through paypal. They responded super quickly regarding MY mistake in ordering. Mia ..... A real per... See more

Rated 5 out of 5 stars

I placed two separate orders hoping to receive them by Veterans day . My first hat arrived and was exactly like the picture the second one had issues with the embroidery. I sent an email explaining... See more

Rated 5 out of 5 stars

I am in customer service and I must say Mia has been nothing but helpful. I tried to surprise my AirForceWifey veteran hubby with a bomber jacket. I ordered the wrong size and they are graciously will... See more

Rated 5 out of 5 stars

The company sent my initial order. When I receive the order everything looked great. The colors was bright and vibrant, but I ordered a size to big. I called the company and they was ready to ship ou... See more


Company details

  1. Fashion Designer

Written by the company

Welcome to Gearvet.com, where we honor the bravery and dedication of U.S. veterans with our wide range of high-quality apparel and accessories. At Gearvet, we're committed to providing our customers with stylish and functional products that reflect their pride in military service. From rugged outdoor gear to stylish everyday wear, our collection has something for every veteran and patriot. Join us in celebrating our nation's heroes and shop with confidence at Gearvet.com today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

342 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(342)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome products at a great price!…

Ordering the products from the website was fast and easy. I ordered a 250th Anniversary Marine Corps hat and t-shirt. They are both awesome and made from quality materials. I am so thankful for companies like GearVet that honor our country's veterans!

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Product not what was represented in…

Product not what was represented in catalog. Material is very cheap, the quality overall is a disgrace (Marine corps 250 anniversary shirt). The flag and marine corps emblem look like patches in photo, what they actually are is printed on the shirt.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

This is the best site for military…

This is the best site for military people. They are very considerate and responsive to any issues or concerns I have ordered and will continue to order from them. They have
quality product at a reasonable price.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

The Veteran’s Hoodie

The Veteran’s Hoodie is beautiful. I am proud to wear it. Customer service is fantastic they were very helpful when l had a problem with the size. (They ran a little large) I will definitely be using GearVet again for myself and gifts for my family members who serve.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Navy Veteran Bomber Jacket

I ordered an Army Veteran Bomber jacket for my husband at Christmas. Our neighbor loved it so much, he wanted one also! So, my husband ordered him a Navy Veteran Bomber Jacket. He was so happy and absolutely loves it!

My recommendation is to order one size down, because the jackets fit large.

Our neighbor requested a Large, but we bought him a medium and it fit him perfectly!

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Charged $59.99 on order GEV 48665 on 2/5

I placed my order# GEV48665 on 2/5. As of 2/19 I haven't received any information about my order other than the $59.99 that was charged on my credit card. If I don't hear anything from your company I will be forced to dispute the amount charged. This item was for my son's birthday which is 2/20.
Diana Prichard

5 February 2026
Unprompted review
Rated 5 out of 5 stars

A great place to shop...

There were so many wonderful choices on their web-site. The products ordered were high quality and appreciated. Their support of our veterans is amazing! After shipment, they followed up to make sure the order was received.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Gearvet is a very great one to order…

Gearvet is a very great one to order and get the job done. Lisa is a person that know her job and will take care of any problems. There products are perfect and if anything is wrong, correct it right away, no questions asked, they fix it, Lisa will be there for help. Hope you all order from Gearvet....Keep up the good work!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Good product and great customer service.

Gearvet produced a very good product and when we discovered that the phone case sent did not fit our phone, they were very gracious to replace it. They replied promptly to our problem and promised to send the correct case for the phone we have. Thank you Gearvet for a good experience and a good product.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered my case for my iPhone when I…

I ordered my case for my iPhone when I received it I was happily surprised by the quality of the case with all my information on it, but I accidentally ordered the wrong phone case. I ordered a case for an iPhone 15 which is what I did receive but I actually have an iPhone 16 and wanted to return the case I received and exchange it for the iPhone 16 They offered to just replace the wrong case with the correct case at no charge. I am totally surprised and pleased. What a great company to deal with. Thank you very much

30 January 2026
Unprompted review
Rated 5 out of 5 stars

GearVet: Excellent Services, Products, People My Experiencee

I have made several orders with GearVet and always fully satisfied with materials received, quality as promised, service, feedback and in one case where I had not entered information to be added where required, they kindly corrected the order. I am nearly 80 years old, DAV Lifetime Member, my father also a DAV member, and services and items offered by GearVet are a blessing.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a Marine sweatshirt as a…

I ordered a Marine sweatshirt as a Christmas present for a family member the was a marine veteran. When I didn't receive it in time for Christmas I contacted the company and they said they would sent out another one instead. I received it in no time at all. They promptly took care of the problem for me.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

The company sent my initial order

The company sent my initial order. When I receive the order everything looked great. The colors was bright and vibrant, but I ordered a size to big. I called the company and they was ready to ship out another jacket a size smaller for a minimum fee and I can keep the original hoodie I ordered. I agreed to all recommendations. This company is a great company to order military coats, hats, hoodies and bomber jackets. Highly recommend them.

23 January 2026
Unprompted review

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