Gear Jewellers Reviews 

855
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful packaging, complete with thoughtful touches like gift bags, notes, and sweet treats. Shoppers consistently highlight the fast delivery service, noting that their orders arrive quickly and in pristine condition. Many buyers express deep satisfaction with the exceptional quality and appearance of the jewelry pieces purchased. However, some people mentioned that waiting times were slightly longer than expected or that items were not immediately ready for collection. Reviewers noted that while communication and shipping were generally smooth, occasional delays in order preparation required extra attention.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality, beautiful craftsmanship,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are stunning,... See more

Order

Customers expressed great satisfaction with their order experiences, highlighting fast delivery and very easy... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful staff. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to Martin Gear Jewellers. I can not recommend them highly enough. I ordered a St. Christopher medal on a Friday night. On the following Monday morning a package arrived at my front door. Onc... See more

Rated 5 out of 5 stars

I ordered a confirmation medal for my daughter. It's absolutely beautiful and for a very small extra price it was engraved with her name and date of confirmation on the back. Beautifully packaged with... See more

Rated 5 out of 5 stars

I bought a baby gift from Gear . It was very reasonably priced. Beautiful piece & beautifully wrapped . Arrived within two days of ordering even though it had to be engraved. Couldn’t recommend this j... See more

Rated 5 out of 5 stars

I purchased earrings for my daughter. From the moment of my initial inquiry to completing the purchase, Gear were flawless. The range or options and the customer service were exceptional and I couldn'... See more


Company details

  1. Jewelry Store

Written by the company

The Gear name has been synonymous with diamonds in Ireland since 1969. Based in Dublin, Ireland, we specialise in engagement rings, wedding rings, diamond jewellery, and exquisite fine jewellery pieces. All our diamonds are graded by world-renowned laboratories like GIA and IGI, ensuring unparalleled quality and brilliance. Each creation, from engagement rings to custom designs, features these exceptional stones set in premium precious metals. Our team blends decades of expertise with contemporary design, creating jewellery that meets the highest standards. We offer free engraving and signature packaging with every purchase. Known for exceptional customer service, we're dedicated to helping you find the perfect piece, whether it's an engagement ring, a special gift, or a personal indulgence. Explore our collection at www.GearJewellers.ie or visit our Dublin showroom for expert guidance in selecting your ideal piece.


Contact info

4.9

Excellent

TrustScore 5 out of 5

855 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(855)

240 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

Excellent website, easy to order, prompt delivery, stunning packaging with superb attention to detail. Amazing experience

29 April 2026
Rated 5 out of 5 stars

A great buying experience again with…

A great buying experience again with Gemma from Gear. I will definitely be buying from them again! I'm obsessed with all their jewelry. The quality is amazing and the customer service is excellent as always, thanks a million guys 🫶🏼💎✨

28 April 2026
Rated 5 out of 5 stars

I ordered click and collect

I ordered click and collect, my niece went to collect for me ,she commented on how nice and friendly the staff were, the beautiful bag
Wrapping and presentation of earrings was amazing , overall 10 out of 10

Carol
Dublin

10 April 2026
Rated 5 out of 5 stars

Saw a lovely chain online and concerned…

Saw a lovely chain online and concerned I might not get it on time. I called the branch and the lady was so helpful and assured me she would push the order through so it would be ready. Placed the order and it was ready well in advance. Quality was exceptional and chain is beautiful.

16 April 2026
Rated 5 out of 5 stars

Great and prompt reply when my order…

Great and prompt reply when my order for my daughter’s 40th birthday got lost or stolen by a post delivery. This company was so helpful and got back to me straight away amazing response and resent the gift so quickly and they handled with loss and resent the my order ASAP. I was so relieved and they put my mind at ease.Brilliant Company to deal with, would highly recommend and would defiantly with confidence buy of them again.10 out of 10 for customer care a rare thing in the current time.
Angela.

15 April 2026
Rated 5 out of 5 stars

Wedding Bands

Recently bought a wedding band from Gears. Gemma was brilliant to deal with both friendly and professional. I would definitely recommend - 5 ⭐

10 April 2026
Rated 5 out of 5 stars

Excellent customer service

I had an issue with an engraving on a medal that i purchased recently and without hesitation a replacement was sent out to me straight away. Excellent customer service and quality jewellery i would not hesitate ordering and purchasing from here again and would highly recommend 🙂

13 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look