Gearbox Oils Ltd Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent delivery service, noting quick and efficient shipping, often arriving ahead of schedule and well-packaged. Many people highlight the high quality of the products, frequently describing them as genuine, top-tier, and accurately advertised, which effectively solves their vehicle-related issues. The service is also highly regarded, with consumers appreciating the helpful and professional staff who provide expert advice and ensure the correct parts are supplied. Reviewers are particularly impressed with the competitive and reasonable pricing, often finding significant savings compared to other sources. However, some customers reported issues with shipping costs, mentioning unexpected additional charges for international delivery or concerns about UK VAT being applied to sales outside the UK. A few people also experienced problems with parts not fitting correctly, leading to costly repairs and difficulties in resolving the issues.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery, with... See more

Product

Consumers generally express satisfaction with the products, often highlighting that items are exactly as... See more

Service

Clients share positive opinions on service. Customers consistently praise the fast, efficient, and... See more

Price

Customers had positive experiences with price, often finding products significantly cheaper than main dealer... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the quick, responsive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I reached out for advice on a part. The response was accurate and very prompt. Processing was quick and so was the international shipping. Got my order in a few business days. Couldn't be happier!!!

Rated 5 out of 5 stars

Outstanding Quality and Exceptional Value** I am thoroughly impressed with this company and their premium products. They provided me with a genuine Borg Warner mechatronic gearbox rebuild kit f... See more

Rated 5 out of 5 stars

This company had quick responsive staff. They took my vehicle details and then sent the link to purchase from the site the correct gearbox service kit. I have just done the service and all was well. g... See more

Rated 5 out of 5 stars

Needed transmission oil but was unsure which type I needed. Sent a message via their WhatsApp with my vehicle number plate, they got back to me with all the details and the correct oil needed. Placed... See more


Company details

  1. Auto Parts Store

Written by the company

Your Transmission Specialists!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pure professionalism!!

Pure professionalism!!! Thank you very much for your help, you actually managed to save my gearbox!! Very well trained staff, polite and extremely helpful!!!🫡

12 September 2025
Rated 5 out of 5 stars

Perfect item A+++++

Well what can I say
Exactly as described
After a long search I found that this company was the cheapest and using genuine oils. Fast delivery I will be using again

12 September 2025
Rated 4 out of 5 stars

I have 2negative points

I have 2negative points.
1: First they told me I have to pay 40 GBP for the shipping with DHL to the Philippines . 1 hour later they txt me I have to pay 80 GBP. more. Thats really not good they have to know this before normaly.
2: they give me for the additional payment a wrong info for transfer the money with PayPal.
But all the service was good they txt me always fast back on whats up.

27 August 2025
Rated 1 out of 5 stars

Would not recommend

Ordered a genuine VW DSG clutch pack (DQ381) using the correct VW part number via eBay, as TPS had the part on back order. The item was supplied by Gearbox Oils.

We are IMI-accredited and qualified in DSG clutch fitting, with the correct tooling, and have carried out this job many times. On fitting, we discovered the cover plate was 4mm too long, something not immediately visible when comparing. This caused internal gearbox damage and required a replacement gearbox.

The clutch pack was returned for refund, but the seller disputed it with false claims that we swapped it for a used part. We still have the original gearbox, old clutch packs, and full photographic evidence of the procedure.

Instead of accepting responsibility for what appears to be a mis-packaged or incorrect part, the seller denied liability, leaving us out of pocket for a costly repair. Very disappointing experience.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality and Exceptional…

Outstanding Quality and Exceptional Value**

I am thoroughly impressed with this company and their premium products. They provided me with a genuine Borg Warner mechatronic gearbox rebuild kit for just £350—an incredible saving of £2,650 compared to the cost of a brand-new unit. Additionally, their German-engineered Ravenol DSG oil is far superior to the standard VAG oil, delivering enhanced performance and reliability.

In a market where many claim to be specialists but fall short, this company truly stands out as the real deal. Their expertise, quality products, and unbeatable value make them my go-to for all gearbox needs. Highly recommended!

30 July 2025
Rated 5 out of 5 stars

Great service

Received my product on time in good condition. Ended up not needing it so I will just store it as it maybe needed in the future

8 August 2025

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