Gcprimo Reviews 

124
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, most reviewers were let down by their experience overall. Many people reported significant payment issues, with gift card balances often not being paid out as promised. Customers frequently encountered unresponsive customer service, struggling to reach a human and receiving generic replies. These experiences led many to question the service's reliability, with some describing it as unreliable. However, some customers eventually received their payments, though often after considerable delays and longer waiting periods than expected. A few others also felt that customer support, despite slow response times, did provide updates or explanations when contacted.

What people talk about most

Payment

People report negative experiences with payment, with many reviewers expressing frustration over not... See more

Customer service

Customers had negative experiences with customer service, frequently reporting an inability to speak with a... See more

Response time

Clients share negative opinions on response time, with many reviewers expressing frustration over long waits... See more

Website

Reviewers express strong dissatisfaction with the website, with many raising concerns about its legitimacy... See more

Product

Reviewers highlight ambiguous aspects of the product, with many customers reporting issues with unpaid or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I am actually going to speak to a lawyer about filing a lawsuit. As mybsituation got worse and worse i was notifify them an d was blown off. Leading to a real life or death emergency situation. Im wri... See more

Company replied

Rated 1 out of 5 stars

Complete Scam Submitted A $84.80 Macys Card They Took My Money Almost Immediately Checked My Card Yesterday Money Gone Still Says Processing So My Money Shouldn’t Be Gone & If So Should’ve Been Paid M... See more

Company replied

Rated 1 out of 5 stars

Got scammed lol, they did a pretty good job with the fake reviews below, didn’t do my due diligence and check the accounts. Sold my card and of course nothing back. All the reviews below follow the sa... See more

Company replied

Rated 1 out of 5 stars

Worst customer service ever still have not received my payment it's been more than 3 days and I still haven't received a email about my transaction or what's going on there has been no kind of update!... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

GC Primo is an online gift card exchange platform that helps customers convert unwanted gift cards into cash through a secure and streamlined verification process. Our platform supports gift cards from many popular retailers and provides multiple payout options, including PayPal, Zelle, Bitcoin, Cash App, and bank-supported payment methods where available. At GC Primo, we focus on: Fast gift card verification Secure transaction processing Multiple payout options Transparent status tracking Dedicated customer support Our mission is simple: make selling unwanted gift cards safe, convenient, and accessible for everyone.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

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1.7

All reviews

(124)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received zelle payment

Never received zelle payment and gift card was drained order PRIMO-259AOO-AF8A. Im not selling gift cards for the fun of it. I need to buy groceries for my kid. You will have to answer to a higher power one day for your evil behavior of scamming people. I don't have much but I try to give back when I can and scamming people is sickening. Keep MY money because I want nothing to do with this company; you are owed everything that is coming your way. Excuse me, while I go pray

14 July 2026
Unprompted review
Rated 1 out of 5 stars

scammers for sure

well I'm on day 13 and no transfer has been made to my account but they took the gift card $ on july 5 u never can speak to a live person its always a robot this makes no sense at all besides they r scamming ppl N we need figure out a way to stop dis and innocent hard working ppl get there things back....

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust this place it is a scam…

Do not trust this place it is a scam this guy Justin stole my 200 gift card and after 7 days the card was already used and still showing that the card was only received and not even that was verified on their part even tho they used the card completely.. you will never be able to speak to a human PRIMO-EE5540-9E6A

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Wish I had read all the comments on…

Wish I had read all the comments on here before I gave them the info. My gift card balance was taken and no payment. Texted with AI and kept getting run around.
primo-ad389e-9b28. Said usually process under 8 hours. Here on day 8. They are thieves

7 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! TOOK MY GIFT CARD VALUE AND NEVER HEARD BACK. DON'T USE THIS SITE, THEY WILL SCAM YOU.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE AND DONT USE THEM

This company based on the other reviews definitely scams people from their money. Pls beware and check these reviews actually before inputting your gift card info in! Had a gift card valued at $160 i tried with this company, 18 hours later still no response after i put in the info. Went to visa’s website to check my card balance, and the statement says it’s been used at a company called uniquephoto.com on a purchase for $156.70 leaving only a $3.30 balance. Now im in the process of disputing and hoping i can manage to get some sort of refund, but please dont let the trust pill it link on their website credit them for being reliable! YOU WILL BE LEFT DISAPPOINTED and SHORTHANDED

14 July 2026
Unprompted review
Rated 3 out of 5 stars

long wait...

Received my payment in the end but I had to wait longer than expected. Customer support did keep me updated which I appreciated.

5 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BELIEVE you will be paid in 8…

DO NOT BELIEVE you will be paid in 8 hours or less. I have been waiting MORE THAN 4 DAYS!!!!!! And the status hasn't changed once. I believe I got scammed. Idk why I didn't go here first and read the reviews. They took the money frim my card 4 days ago and I haven't been paid

14 July 2026
Unprompted review
Rated 1 out of 5 stars

20 Days and still waiting

20 Days and still waiting
06/23/26
PRIMO-EDDC38-AFA9

This is ridiculous..no email response..money already removed off my submitted cards..no human response...just a bot..i just want my payout what do i have to do

23 June 2026
Unprompted review
Rated 1 out of 5 stars

It's been a week

It's been a week. Chat has told me more times than I've bothered to keep track of I'm being rerouted to a human team for PRIMO724F6A8F03. Why sending payment for a card you already cleared out is so difficult is beyond me. This is an emergency I trusted you to simply do what your site said to help with and instead it's just lie after lie and letdown after letdown.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

I posted my gift card almost two days…

I posted my gift card almost two days ago and I have reached out to chat numerous times with generic answers from AI promising that a supervisor will be in contact with me in any minute now but it's been lies after lies after lies I want to cancel my card and do business somewhere else they have a listed phone number that does not work there has not been any updates on my account I will never do business here again and I suggest that anybody else wanting to sell gift card look elsewhere. And on their website they claim to have 5 stars on Trust Pilot but as you see it's much lower. That alone should steer anyone away.

12 July 2026
Unprompted review
Rated 1 out of 5 stars

Beware this company is a scam

If I could give this company negative stars I would. THIS SITE IS A SCAM. They drain the value of your gift card and never give you the quoted payout. I’ve contacted them directly for three days and they kept saying the verification of gift card funds was under review however when I checked the balance of the card it was $0.00. On their website they show a trust pilot rating of five stars. I blame myself in part for not vetting the company. I was naive and thought it was legit. Do not do business with this company.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam don’t use

PRIMO-2F4873-2DC9 10 days and still nothing. Unreal

1 July 2026
Unprompted review
Gcprimo logo

Reply from Gcprimo

UPDATE : PAID

We would like to sincerely apologize for the delay in processing your payment. We recently experienced some technical issues that affected a number of transactions, but we are pleased to let you know that the issue has now been resolved.
Your payment for order PRIMO-2F4873-2DC9 has been successfully processed and sent via PayPal.

Rated 1 out of 5 stars

Please Help!

Can you please process my payments? I submitted 5 Gift Cards totaling $431.00 on July 9th and I am getting no responses.My family is in a very difficult financial situation and we really need the money to buy groceries and the reason I turned to this website to sell our gift cards. I’m happy to update my review if I can quickly get this resolved. The order numbers are as followed:

1. PRIMO-BCAEF6-586E
2. PRIMO-67DADB-36DB
3. PRIMO-D3C693-DD49
4. PRIMO-3DE5C7-95EB
5. PRIMO-499126-6F65

8 July 2026
Unprompted review
Rated 1 out of 5 stars

This is the wort customer service I…

This is the wort customer service I ever experienced they get ur trust and repeat over and over its i tried canceling but the refuse to do so

12 July 2026
Unprompted review
Gcprimo logo

Reply from Gcprimo

We are sorry to hear about your experience and apologize for any frustration this situation may have caused.

We would like the opportunity to review your transaction and assist you further. Could you please provide your GC Primo reference number or order number? Once we receive the reference number, we will investigate the matter and work to address your concerns as quickly as possible.

We look forward to hearing from you and helping resolve this issue.

Rated 1 out of 5 stars

I submitted a $100 Lululemon gift card…

I submitted a $100 Lululemon gift card to GC Primo on June 27, 2026 and selected PayPal as my payout method.

I received a reference number, but never received a confirmation email. Since submitting the card, its balance has been reduced to $0, yet I have not received payment.

I have attempted to contact customer service multiple times but have not received a response.

I hope GC Primo resolves this issue by processing my payment. If they do, I will gladly update this review to reflect a positive outcome.

Reference Number: PRIMO-68A22E-D1ED

27 June 2026
Unprompted review
Gcprimo logo

Reply from Gcprimo

Update : PAID

Thank you for bringing this to our attention, and we apologize for the delay and frustration you experienced.

We have reviewed your transaction **PRIMO-68A22E-D1ED** and can confirm that your payment has been successfully processed and sent via **PayPal**.

Please check your PayPal account and transaction history for the payment. If you are unable to locate it or have any questions, please contact us and we will be happy to assist further.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

Gift Card Taken, Still No Payout

I would not recommend GCPrimo based on my experience.

I submitted my Apple gift card, and the balance was taken, but I have not received any payout. I’ve sent multiple emails requesting an update and have received no response. I also tried calling the phone number listed for customer service, but it does not appear to work.

At this point, I have no communication, no payment, and no way to get assistance. Because of that, I feel like I may have been scammed. If there is a legitimate explanation, I would appreciate someone from GCPrimo contacting me and resolving this issue as soon as possible.

Until this is resolved, I cannot recommend using this service.

PRIMO-D9B524-0C8A

9 July 2026
Unprompted review

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