Gatehouse Supplies Reviews 

We received it quickly
We haven’t opened it yet

fast delivery correct part

This was my first order placed with Gatehouse. The representative that I spoke with was very kind and provided me with all the information that I needed to place an order. The product was prepared and shipped the next day. I didn't expect to receive my part for at least 7 - 10 days it was delivered in 3 days! I give the employees of Gatehouse a 5 star rating!

Pbbbbttt! 👎👎👎

Customer service was always responsive and honest. The order took six months to fill, but that was due to the manufacturer. Customer service did not give me any empty promises or try to keep me from cancelling my order, and in fact asked me what I wanted to do. I kept the order and am glad that I did.

Easy ordering and they had what I needed at a much better price than other suppliers

No problem with delivery or order great job

Ordered an Apollo gate opener motor. Web site showed delivery in 7 business days. Since my gate is not working I got priority mail delivery. After calling to check on order (that showed "awaiting transit) I was told it usually takes about 2 weeks for Apollo to ship to Gatehouse. Then in 1 to 3 business days it will be shipped to me. POOR customer service!

Order was to take 2-4 weeks to come in and I wasn't given the notice until I called and asked about my order

Great website quick response from the help desk
Only shipping cost to much time or I choose the wrong shipping
But overall crate surface

Ralph Brust

My order was placed a week ago and still hasn't shipped.

Matches the original remote that i got with my new opener. Really easy to connect to the opener too. Sure do wish that there was a visor clip included. Odd.

Had to cancel order. They help know problem.

Always has the parts you need and shipping is very quick.

Still waiting. Why is it taking so long? A small electronic board. How tough can that ve?

I received the wrong product. When I reported it, I was only sent a return mailing label and not a return mailing envelope. I had to supply my own mailing envelope, tape, etc. to use your mailing label. In the future, it would be better if you sent the entire packaging to return something sent incorrectly. Appreciate the follow up and sending me the right product after three weeks.

The website showed the item I ordered in stock. I waited a week and then emailed them. the response came quickly, they advised that the part was on backorder and they wern't sure when it would be back in stock to ship.