GATE8 Luggage Reviews 

66
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

This company has really good product ideas, and generally good quality. However, since Covid I have been unable to get any response from them with a product complaint, either by email or phone. Hopele... See more

Rated 1 out of 5 stars

I ordered in September 2022, and have not received my order yet. I send emails, but no reply. I called them, but no one answered and no return call for my message.

Rated 1 out of 5 stars

Great bag except, when fairly full, you try to stand it. It keeps falling over. The stabiliser on the bottom does not come out far enough and the bag keeps tipping over. Other then that it ticks all t... See more

Rated 2 out of 5 stars

The 5 day delivery didn't materialise and I had to chase to find out when being delivered. The product doesn't live up to expectation. If that is tried and tested then I'm not sure what those guys do... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

At GATE8 we understand the needs of the Business Traveller: to avoid queues and save time. We have designed a range of premium carry-on luggage that enables you to pack all your business essentials and business garments into one bag. This clever new...


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1.3

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TrustScore 1.5 out of 5

66 reviews

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1.3

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(66)

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Rated 5 out of 5 stars

We have bought lots if these great bags

I bought the cabin mate originally and used it all the time for a year, previously I used various types of cabin bags but always had issues storing my devices safely. The zip off laptop cases are perfect. Since then I have bought many more of them complete with the anti RFID wallets for everyone in our company as we are on the move all the time now. We also had everything branded which is great. Well done to Alistair and Swati what a great small business. We will be buying more bags soon.

9 September 2017
Unprompted review
Rated 5 out of 5 stars

Loving our Gate8 personalised luggage

Ordering was very easy and having it personalised with a logo was very straight forward. Delivery was very quick. The finished product is excellent quality and the logo looks great. Would recommend wholeheartedly.

4 September 2017
Unprompted review
Rated 5 out of 5 stars

Just great!

I purchased several items from GATE8 over the years - and I have to say that I am more than satisfied from their quick and outstanding service which I experienced many times. They - literally - make the impossible possible. Thanks for all your support! Not to forget: Their products are just great and a must-have for all frequent travellers.

1 September 2017
Unprompted review
Rated 5 out of 5 stars

Great Quality Hand Luggage

Great Quality Hand Luggage, it may be expensive but it certainly is well worth the investment. I was worried about going on a Ryanair flight but with this bag my worries dissipated when at both ends of my journey I wasn't stopped or my bag queried. I am actually looking into buying other Gate8 Luggage from the range. I would highly recommend this product to all.

1 September 2017
Unprompted review
Rated 4 out of 5 stars

I have a spin mate

I have a spin mate and the omly remark I have is that if the laptop is in the bag and attached to the spin mate, he sometimes falls over due the extra weight attached.

1 September 2017
Unprompted review
Rated 5 out of 5 stars

The new love in my life

Purchase and delivery experience was excellent. Cannot use bowed suit hangers as the integral locking catch kept opening when zipping up the bag - so use flat hangers. The combination of laptop and washkit in the same bag made the laptop bag bulk a little but made the journey thru security at LHR very easy. Suite and shirts travelled really well - no creases - no unpacking - just hung the bag-up. Does what it says on the tin as they say, just need to get used to packing in the right way. Great to be able to travel with just one piece of hand luggage - will try my Gate8 on Eurostar next. Love and thanks to my wife who bought me my Gate8 as a birthday pressie xxx - Always better at folding shirts than me! So, perhaps there was an ulterior motive! Ps. I'm better at ironing them and don't even need to do that when I arrive at my destination anymore! Win-win!

31 August 2017
Unprompted review
Rated 1 out of 5 stars

Sadly doesn't deliver in (1) weight or (2) volume

Sorry - very disappointed.
First, it's VERY heavy, especially compared to most modern baggage.
Second, and worse, it simply doesn't provide the capacity claimed. My first and only attempt to use it was to pack a simple weekend bag for a wedding. 2 nights away in August. Light summer suit. 2 shirts. I pair black brogues. A few casual garments - shorts, polo. Er that's about it. No computer.
Wouldn't pack. Eventually, with my cab to London City Airport sitting outside and the meter running I had to give up and dig out my old trusty Samsonite cabin bag. Which did the job with plenty of space to spare.
Sorry Gate 8. Nice idea. Good marketing approach. Just not enough real capacity. You don't do what it says on the tin, sad to say.

31 August 2017
Unprompted review
GATE8 Luggage logo

Reply from GATE8 Luggage

Dear Bryan,

Many thanks for your feedback. We are very sorry to hear that you had some packing issues with your bag.

Did you use the internal hanging bar and your Shirt MATE carrier?

We designed the Cabin MATE to be efficient with space so you shouldn't have had any trouble with the garments you mentioned.

Here is a video where we pack similar items, including a laptop. We hope this helps:

https://vimeo.com/214024283

If you need any further assistance or advice then we are always available to help.

Best regards and safe travels

Alistair
Chief Bag Carrier
GATE8

Rated 5 out of 5 stars

loved using my gate 8 cabin bag

loved using my gate 8 cabin bag. Made use of every inch of allowed space. Bought one for my husband and I, then two more for my son and his partner. My go to bag from now on.

31 August 2017
Unprompted review
Rated 5 out of 5 stars

Very good!

Their products are clever, smart and ideal for the frequent traveler. Quick delivery.

31 August 2017
Unprompted review

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