Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Provided a list of options to choose from. Also let me know which was the most popular. I have always went with Relient, because I didn’t know how to research other electric companies
Company replied
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recomm... See more
Company replied
Thank you for this service. I am new to Texas and never had to pick my own energy provider. This was all new to me and I was worried about picking incorrectly. This site gave me some examples and allo... See more
Company replied
Company details
- Online Marketplace
- Energy Equipment and Solutions
- Energy Supplier
- Green Energy Supplier
- Price Comparison Site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
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1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fine but you havent confirmed with the…
Fine but you havent confirmed with the leasing place that this was completed
5 May 2026
Reply from Gatby
William, thanks for flagging that - we want to make sure everything's fully locked in on your end too. What would help most right now, a confirmation call to your leasing office or something else? 💡 Reach out to support@gatby.com or (713) 581-6553 and we'll take it from there.
Would like to have choices of free…
Would like to have choices of free night or free weekends. More of a variety
5 May 2026
Reply from Gatby
Wendi, we hear you - having more plan variety around peak usage times is solid feedback, and we'd love to dig into what would work best for your situation! 💡 Reach out to our team at support@gatby.com or (713) 581-6553 and let's chat about options that might fit your needs better.
Easy to use, do outside research
It was super easy to use, but if I had not asked AI for help I would have been tricked into a bill credit plan which is usually a bad deal as an apartment renter.
7 May 2026
Reply from Gatby
Kimberly, we're really glad you caught that - and thanks for being thoughtful about what works best for your situation as a renter! 💡
Reply from Gatby
Luis, we're genuinely glad it felt that straightforward - thank you for choosing Gatby! ⚡
Easiest ever getting electricity set…
Easiest ever getting electricity set up. I will definitely recommend to everyone!
7 May 2026
Reply from Gatby
Cynthia, that recommendation means everything to us - thank you for spreading the word! 🙌
Reply from Gatby
Juhee, that's music to our ears - thank you for choosing Gatby! ⚡
Reply from Gatby
We're so grateful for the kind words - that's exactly the vibe we're going for! 😄
Reply from Gatby
Jarryl, we're glad the process felt straightforward - what could we have done to earn that 5th star? 💡 Feel free to reach us at support@gatby.com or (713) 581-6553.
Helpful Automation
I love the way that the automation works seamlessly with the housing community where my town home will be. I also appreciated the details for price, ratings, and overall satisfaction.
4 May 2026
Reply from Gatby
Amber, This is exactly the experience we've worked so hard to create! Thank you so much for noticing and sharing!
Fast and easy
6 May 2026
Reply from Gatby
Sean, we're glad it felt seamless! What could we have done to earn that 5th star? 💡 Feel free to reach us at support@gatby.com or (713) 581-6553.
Reply from Gatby
Joann, that's exactly what we're going for - super easy is the whole point! 😄 Thanks for choosing Gatby!
N/A.......
4 May 2026
Reply from Gatby
Paula, thanks so much for the five stars - we're genuinely grateful! ✨
Easy to set up
4 May 2026
Reply from Gatby
Suzanne, that's exactly what we're after - glad we nailed the setup experience! 👏
Reply from Gatby
Ciaoehila, right back at you - we love when it all just clicks! 😊
Reply from Gatby
Samantha, we really appreciate you taking the time to share that - it means the world to us! 😊
so great wow outstanding
5 May 2026
Reply from Gatby
Kevin, that kind of feedback absolutely makes our day - thank you for choosing Gatby! 🔥
Reply from Gatby
Tyrone, you just nailed the Gatby experience in three words - that's exactly what we're going for! 🔥
Reply from Gatby
Daren, right back at you - thanks for choosing Gatby! 🙌
Very easy set up
5 May 2026
Reply from Gatby
Delton, appreciate you keeping it real - glad we made it that simple! ⚡
Easy to use and navigate
Easy to use and navigate. Provided informative options for electric plans & providers. Very pleasant user experience.
4 May 2026
Reply from Gatby
Chaille, thanks for the feedback - we love that the platform felt intuitive and the plan options were actually helpful! 😄
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