Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Provided a list of options to choose from. Also let me know which was the most popular. I have always went with Relient, because I didn’t know how to research other electric companies
Company replied
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recomm... See more
Company replied
Thank you for this service. I am new to Texas and never had to pick my own energy provider. This was all new to me and I was worried about picking incorrectly. This site gave me some examples and allo... See more
Company replied
Company details
- Online Marketplace
- Energy Equipment and Solutions
- Energy Supplier
- Green Energy Supplier
- Price Comparison Site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
Sign up now
1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast and user friendly
Very fast and user friendly. I was setup in a matter of minutes. All for free!
19 May 2026
Reply from Gatby
Brandi, the fact that you were up and running in minutes without any cost is exactly what we built this for - thank you for choosing Gatby! 💪
Reply from Gatby
Oluwabukola, we're committed to keeping that service strong for you - thank you for trusting us! 🙌
Simplicity
21 May 2026
Reply from Gatby
Daniel, that's what we're all about - thanks for choosing Gatby! 😄
Fast and easy to work with
20 May 2026
Reply from Gatby
Cuauhtemoc, that's exactly what we're here for - appreciate you choosing Gatby! ⚡
Reply from Gatby
Patrick, that's exactly the kind of feedback that keeps us going - really appreciate you choosing Gatby! 🔥
Very Easy and Simple to sign up and the…
Very Easy and Simple to sign up and the Pricing is great.
20 May 2026
Reply from Gatby
Raylo, you nailed it - that's exactly the combo we were after, and we're genuinely grateful you chose us! 🙌
Fast and easy access.
20 May 2026
Reply from Gatby
Juan, we're really glad the speed and simplicity worked for you - what could we have done to earn that fifth star? 💡 Reach out to support@gatby.com or (713) 581-6553 if there's anything we can improve!
Several steps involved
Several steps involved. Not the most user friendly for the elderly population. My elderly parents would not be able to do this on their own
18 May 2026
Reply from Gatby
Marighny, we really hear you on that - accessibility for all ages is something we want to get right, and your feedback helps us do better. Would love to chat about how we could make this smoother for seniors, so please reach out to support@gatby.com or (713) 581-6553 if you'd like to explore some options! 💡
Information provided was very helpful…
Information provided was very helpful in the decission making process. Quick and easy!
20 May 2026
Reply from Gatby
Jeffrey, appreciate you highlighting how the info helped you decide - that's exactly what we built this for, and thanks for choosing Gatby! 💪
Reply from Gatby
Kenton, sometimes great says it all - really appreciate you choosing Gatby! 😄
Reply from Gatby
Regina, so glad the guided process took the stress out of it - that's exactly what we designed it for, and we really appreciate you choosing Gatby! 💡
Simple and quick
19 May 2026
Reply from Gatby
Jenny, that's music to our ears - thank you for choosing Gatby! ✨
Was fast and easy to find a service…
Was fast and easy to find a service plan . They already had the ratings of which plan was good and more affordable .
16 May 2026
Reply from Gatby
Roy, we really appreciate you taking the time to share this - having those ratings built in so you could skip the research and just pick the best plan is exactly what we set out to do! 💡
Simple process
18 May 2026
Reply from Gatby
Siva, sometimes simple is exactly what people need - thanks for choosing Gatby! 😄
The process of finding an electricity provider.
The process of finding an electricity provider was very easy and fast.
16 May 2026
Reply from Gatby
Gregory, we built it exactly for that - appreciate you choosing Gatby! ⚡
Thanks for helping me get my service…
Thanks for helping me get my service set up so easily.
16 May 2026
Reply from Gatby
Lynda, we're grateful you gave us a shot - what could we have done to earn that fifth star? 💡 Drop us a line at support@gatby.com or (713) 581-6553 if there's anything we can improve.
So helpful and easy to switch my plan!
So helpful and easy to switch my plan!! Thank you!!
18 May 2026
Reply from Gatby
Rylee, you made it sound easy because we built it to be - thank you for trusting us! 🙌
They literally do everything for me
They literally do everything for me. I just pay my electric bill and they make sure I’m enrolled in the best plan
18 May 2026
Reply from Gatby
Jamie, that's the dream right there - you handle the bill, we handle the rest! 💪 Thanks so much for choosing Gatby!
Thanks for quick service and updates…
Thanks for quick service and updates and low price for connecting power
15 May 2026
Reply from Gatby
Nathius, thank you for choosing us - speed and savings are exactly what we're here to deliver! ⚡
Reply from Gatby
jk, that's exactly what we built this for - quick, effortless, and done! 🙌 Thanks for choosing Gatby!
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