Excellent service from Phil Kitson New boiler fitted Phil was amazing under difficult circumstances after a bereavement. He liaised with a solicitor and key holder and kept me informed from 200 m... See more
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After years of excellent service from gastek’s most comprehensive home care plan. I felt secure in that they fixed any problem quickly and without cost. I now discover that plan does not cover repl... See more
I hadn't used Gastekhomesafe previously !! When the engieer arrived he showed me his i.d and I showed him where my boiler was, he explained the process, so left him to it ! After approximately half an... See more
Gastek ,arrived when they said they would and replaced my boiler in about 4 hrs , they were efficient clean and tidy . Their price was a fair one and compared favourably with other quotes I had , not... See more
Company details
Information provided by various external sources
We are a family business, we do all things domestic gas and plumbing work
Contact info
Unit 15B Anchor business park, DY2 9AF, dudley, United Kingdom
- 01384560856
- gastek@me.com
- gastekhomesafe.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The service was excellent it's the 1st…
The service was excellent it's the 1st time I've seen anyone 😀 be able to talk to the customer and still carry on with there job excellent if I remember thinking his name was jake and the Time it took to service boiler was brilliant I also explained a issue with the boiler and fixed it there and then it was only a small fix very polite and helpful

Reply from Gastekhomesafe
Fast service
Got repair really quick. Wasn't happy with finish but at least we have heating.
Always provide a great service
Excellent service as always
Excellent service as always. Very efficient.
Excellent service
Engineers were pleasant and did the job…
Engineers were pleasant and did the job .. but upon checking I had to rush outside and call them back in to rectify a a poor installation of the thermostat. Thy did come back in after a discussion and do the job to a satisfactory standard but after thy had gone I did have to Hoover up after thy had drilled walls and left brick dust on the floor . I hope this review is helpful to others I would still recommend them and would use again without hesitation
Great service very efficient
Professional service all the way…
Professional service all the way through, trusted and reliable company to deal with, polite engineers and office staff
Boiler Service
The engineer was polite and courteous. He did the service with no problems.
Fantastic from start to finish job done…
Fantastic from start to finish job done in a professional way
I was recommended to give GASTEK a call…
I was recommended to give GASTEK a call to get a quote for a new boiler by a friend who had used them a couple of years previous when they needed to re place their boiler. As you do you ring a few companies up to get quotes. Having done this had 3 others booked to come and do the quotes. Having spent a couple of hours searching and phoning round. GASTEK was the only one out of the 3 other companies I called that made me feel my call was important and not just another boiler job. From the first call they did everything they said they was going to do even gave me 2 Quotes and explained both of them in great detail also they gave me contact numbers to call or text any question, worries, or any concerns that I may have saying no question was a silly question. This made me feel a easy when making my decision on which company to choose. As soon as called them to to say Yes when can you come and do the job. Within 5 mins I received e mail from them confirming everything we had discussed followed by the relevant paperwork in the post the next day. Followed up by coming and doing the installation as and when we had agreed. Polite, friendly,helpful, and worked hard all day. Left the house clean and tidy and warm, Thank you GASTEK you did what it says on the tin (as the saying goes).
A

Reply from Gastekhomesafe
Friendly staff arrive in the time slot…
Friendly staff arrive in the time slot that was allocated , wearing there mask great & professional team will be using them again x
Never checked the pressure in the…
Never checked the pressure in the pressure vessel after I told the engineer the boiler was reading higher than normal
came did the job no problems yet
Great value Safety first and foremost…
Great value Safety first and foremost especially in these times in all totally recommended good explanation of work to be done of quick response on Quotation and final appointment, will definitely use this Company again
An excellent service .
An excellent service . Gas fire serviced in less than half an hour . A clean and efficient job .
They was Great on the phone but getting…
They was Great on the phone but getting threw was just stupid up to one hour waiting for some one to pick it up never am you that busy

Reply from Gastekhomesafe
Always arrive on the day of the…
Always arrive on the day of the appoitment, very polite customer services no problem to big or small.My mother recommended this company to me and I would recommend them to anyone else.
Phil and his team always polite and…
Phil and his team always polite and helpful. Fair pricing for work.
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