I had my boiler fitted 2 years ago and all been fine up until recently. It was only when my thermostat stopped working and telling the boiler what to do i realised what an error i had made. I h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a solar PV system installed by Solar Fast (part of Gas Fast). Their sales rep Lee was fantastic - answered the hundred questions I had. Quote was much more competitive than the 3 others I sourced.... See more
Company replied
Amazing and great service from gas fast, engineer arrived on time, calling before he would come, very friendly and quick, answered are questions and queries about radiatiors. Will always use them neve... See more
Company replied
Great Company. Never had a problem with boiler since they fitted it. Easy to contact and get advice. Latest boiler yearly check went with no problems, done by engineer Ash, very professional and gives... See more
Company replied
Company details
Written by the company
We specialise in quick and thorough A-rated boiler installation, servicing and repair.
Contact info
Unit 1 Saville Road, wf10 1pe, castleford, United Kingdom
- 08000337707
- alison.draper@gasfast.org
- gasfast.org
Brilliant service, matt
Brilliant service, quick to get me a service on my new boiler positive attitude throughout
Matt
20 January 2024
Unprompted review
Had boiler serviced
Had boiler serviced - the guy was extremely friendly and polite 👌
17 January 2024
Unprompted review
Reply from Gas Fast
Thank you for the positive review! We're pleased to hear that you had a brilliant experience with our service. It's great to know that we could promptly schedule a service for your new boiler, and we appreciate your recognition of our positive attitude. If there's anything else we can assist you with or if you have further feedback, please feel free to let us know. We value your satisfaction and look forward to hearing from you again in the future.
Gas fast boiler
Everyone from getting the quote to the installation was very knowledgable, on time, friendly.
The installation went smoothly, clean, tidy, no problems at all.
Everything work great, we’ve noticed the water’s hotter, quicker and the house is warmer.
5 May 2023
Unprompted review
Reply from Gas Fast
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your journey from getting the quote to the installation was smooth and enjoyable. Our team takes pride in being knowledgeable, punctual, and friendly, and it's rewarding to know that you felt well taken care of throughout the process.
GasFast
Well maned and polite got on with the…
Well maned and polite got on with the job and explained everything to me when it was all done
12 January 2023
Unprompted review
Reply from Gas Fast
We appreciate your positive feedback! Thank you for highlighting our team's professionalism and politeness. It's great to hear that they were well-mannered and focused on getting the job done efficiently. Clear communication is important to us, and we're pleased that our team took the time to explain everything to you once the job was completed.
GasFast
Thermostatic radiator valves
Everything went great all fitted within a day
We had ordered radiator valves 12 in total which the fitters told us the wrong ones had been ordered and we could have a refund or get in touch to arrange for them to be ordered I gave been in touch with the rep who has twice now told me I’ll be getting a call to arrange it’s now nearly November and still no word and my boiler was fitted on 31.7.23
31 July 2023
Unprompted review
Reply from Gas Fast
We're glad your installation went great and was completed in a satisfactory timeframe! We are sorry to hear about your experience with the radiator valves not being installed and would like to get this rectified as soon as possible, if you would like to call 0800 033 7707 one of our team will be able to assist.
Gasfast
Gas Fast service
Rang before arrival. Arrived on time. Removed shoes.
Pleasant and efficient throughout.
Good service
21 September 2023
Unprompted review
Reply from Gas Fast
We're delighted to hear about your positive experience with our service! Thank you for highlighting our efforts to communicate and arrive punctually. We always strive to be considerate and efficient. If you ever need assistance again, please don't hesitate to get in touch. Your kind words are greatly appreciated!
Arrived on time very polite and…
Arrived on time very polite and professional. Clean and tidy job completed efficiently-definitely recommend
14 September 2023
Unprompted review
Reply from Gas Fast
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our service. Providing a punctual, courteous, and professional experience is always our goal. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your recommendation!
Installation went smoothly with no…
Installation went smoothly with no issues nice engineers polite and left everything clean and tidy
Keith hind ng11
10 April 2023
Unprompted review
Reply from Gas Fast
We're delighted to hear that your installation process was seamless and hassle-free! Our team takes great pride in ensuring that our customers have a positive experience from start to finish. It's wonderful to know that our engineers were able to provide you with excellent service. If you ever need any further assistance, don't hesitate to reach out. Thank you for choosing us!
Well executed
11 October 2023
Unprompted review
Reply from Gas Fast
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience. If you have any specific feedback or suggestions, please feel free to share. We're always looking for ways to improve and enhance our offerings. We look forward to serving you again in the future!
Great installation engineer very…
Great installation engineer very knowledgeable and professional
5 October 2023
Unprompted review
Reply from Gas Fast
Thank you for sharing your positive experience with our installation engineer! We're delighted to hear that they demonstrated excellent knowledge and professionalism. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business!
Paul rollafson
Great service, installation went smoothly and had no issues at all
5 October 2023
Unprompted review
Reply from Gas Fast
We're thrilled to hear about your smooth installation experience! Thank you for taking the time to share your feedback. If you ever need further assistance or have any questions in the future, feel free to reach out. We value your business and are here to help.
Brilliant service.
Brilliant service.. Very polite, easy to deal with and fast installation.
4 August 2023
Unprompted review
Reply from Gas Fast
We're thrilled to hear that you had such a positive experience with our service! Politeness and efficiency are top priorities for us, and we're glad to know it made a difference for you. If you ever need assistance in the future, feel free to reach out. We're here to help!
GasFast
Amazing Staff
Very quick service, the tradesperson was absolutely amazing, he explained everything to me. Great service!
11 September 2023
Unprompted review
Reply from Gas Fast
We're delighted to hear that you had such a positive experience with our service and tradesperson! Providing clear explanations is something we value, so it's wonderful to know that it was appreciated. If you ever need assistance in the future, don't hesitate to get in touch. We're here to help!
GasFast
Excellent service
Excellent service - great team carried out teh works - kept everywhere clean and tidya and full clean when complete.
Great system and no issues.
12 September 2022
Unprompted review
Reply from Gas Fast
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Keeping a clean and tidy workspace is a top priority for us, and we're glad to know it didn't go unnoticed. If you ever need our services again, don't hesitate to reach out. We're here to help!
GasFast
My new boiler was leaking and the…
My new boiler was leaking and the boiler engineer was punctual and appeared to be dedicated to his job. The leak was stopped and hasn't returned
28 August 2023
Unprompted review
Reply from Gas Fast
We are glad to hear that you had a positive experience with the boiler engineer! It's always reassuring when someone is not only punctual but also dedicated to their job. It's even better news that the leak has been successfully resolved and hasn't returned. If you ever need further assistance, don't hesitate to reach out!
Gasfast
13005, boiler fitting and service.
13005, Had the boiler over a year, no problem with it and just had the first service, everything in good order,
and we found we were not using as much fuel through the winter, so gains all round.
30 May 2023
Unprompted review
Reply from Gas Fast
Thank you for sharing your positive experience with us! We're thrilled to hear that your boiler has been performing well over the past year and that your first service went smoothly. It's great to know that everything is in good order and that you've also noticed a reduction in fuel usage during the winter months. Your satisfaction and energy savings are important to us, and we're here to support you if you ever need assistance in the future.
Fantastic service as always very happy…
Fantastic service as always very happy with everything Oder code 13284
15 August 2023
Unprompted review
Reply from Gas Fast
Thank you so much for your kind words! We're thrilled to hear that you're consistently pleased with our service. Your satisfaction is our top priority, and we're here to assist you every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your ongoing support and look forward to servicing your boiler again in the future.
Brilliant service from start to finish…
Brilliant service from start to finish would highly recommend to anyone
15 June 2023
Unprompted review
Reply from Gas Fast
We're absolutely delighted to hear that you had a brilliant experience with our service from start to finish! Thank you for taking the time to share your positive feedback. We take pride in providing top-notch service to our customers, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we're here to assist anyone you refer with the same level of care and dedication. Should you or your friends have any questions or require further assistance in the future, please don't hesitate to let us know. Your satisfaction is our motivation, and we look forward to servicing your boiler again should the opportunity arise.
Boiler Service 13518
Engineer came promptly and carried out a thorough inspection
He was respectful of the property taking his shoes off upon arrival
5 August 2023
Unprompted review
Reply from Gas Fast
I'm glad to hear that the engineer arrived promptly and conducted a thorough inspection. It's also great to know that he showed respect for your property by taking his shoes off upon arrival. Professionalism and attention to detail are key qualities, and it sounds like the engineer demonstrated both. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us!
Kind Regards
Gas Fast
Reply from Gas Fast
Thank you for sharing your experience! We're pleased to hear that our service technician's knowledge made a positive impression. Our team takes pride in their expertise, and we're committed to delivering the best service possible. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.