Grashion Automotive Solutions Reviews 

739
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic buyer experience. From my initial call to Antony enquiring about the Ford Focus, to driving away 3 days later in my new vehicle all was a superb. No pushy sales pitches or techniques but a... See more

Rated 5 out of 5 stars

Description was accurate, buying was easy, not pushy. Details were sent to me after online search, visited to view and test drive. Car was ready, decided to buy paperwork completed including road tax... See more

Company replied

Rated 5 out of 5 stars

I had a pleasant buying experience from these chaps back in November, Clark and Antony were particularly helpful and the car we purchased was a nice example, clean and tidy and with low mileage. No... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a car from grashion automotive as been let down dramatically by Bristol Street motors. I seen the car on auto trader. Spoke to Tony and arranged a viewing. Within an hour all pape... See more

Company replied

Company details

  1. Car Dealer

Information provided by various external sources

With over 60 used cars in our Doncaster Used Car indoor showroom ranging from £1000 - £25000, we're sure you'll find the car you're looking for at Grashion Automotive Solutions. To ensure 100% customer satisfaction we undertake a full HPI check on every car we sell & take huge pride in the presentation of our stock. We provide a range of flexible finance options, designed to meet your specific requirements. We are located in Doncaster, close to J4 of the M18 (DN3 1SU in your Sat Nav). If you need information about any of our used cars, please call 01302 888346 to speak to Tony or Clark.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

739 reviews

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4.6

All reviews

(739)

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Rated 5 out of 5 stars

Efficient

Very polite, professional and efficient service. Would definitely recommend to others.

5 February 2021
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Reply from Grashion Automotive Solutions

Thank you for the 5 star review, been a small business we do pride ourselves on our customer service as well as having great cars, thank you for the recommendation.

Rated 5 out of 5 stars

Excellent communication and service from Grashion

Bought a car from Grashion. Traded in my old car too. Plain English communication from the dealer made whole process easy to understand and follow. The vehicle purchased was everything described and came with a 3 months warrantee. I bought the car during lock-down and the dealer had COVID measures in place. That being said, I wasn't able to test drive the car before purchase and when I drove it for the first time I found the back brakes were sticking on. Understandable, as the car had been stood for a few months when the business was closed, due to COVID rulese. I phoned the dealer the following day and they had the car back in, fitted new calipers to the rear, and the car was perfect. Excellent communication and service. Definately recommend Grashion.

4 February 2021
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Reply from Grashion Automotive Solutions

Thank you for the great review, obviously it's not great when customers have issues, these are very rare and we aim to resolve ASAP, as we do pride ourselves on excellent customer service - after sales as well as our car sales. Glad everything was sorted for you, enjoy your new car and thanks for the recommendation.

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service with proper explanation of everything! Process of purchase went smooth, with no issues. Very pleased with the company. :)

4 February 2021
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Reply from Grashion Automotive Solutions

Thank you form the great review, we believe all car buying experiences should be a smooth easy process and everything easily explained for the customers with no complicated jargon. happy motoring :)

Rated 5 out of 5 stars

Service

Brilliant customer service made very welcome went through the car and paperwork so I understood everything.

1 February 2021
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Reply from Grashion Automotive Solutions

Hi Peter, thanks for the brilliant review its much appreciated hope your enjoying your new car and hopefully see you when its time to change.

Rated 5 out of 5 stars

The best experience I've had buying a…

The best experience I've had buying a car clarke couldn't do enough for me highly recommend to anyone buying a car 5star service

28 January 2021
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Reply from Grashion Automotive Solutions

Hi John thanks for the review its much appreciated hope your enjoying your new car, glad we could get the minor issue sorted for you.

Rated 5 out of 5 stars

Audi A1 1.4tfsi

Visited Anthony yesterday to look at buying a "surprise" Audi A1 1.4tfsi for my better half and can't say I wasn't a little apprehensive almost committing to getting a used car in these crazy times but there really was no need to worry!! The Audi was fantastically presented and was obviously well looked after, my mind made up pretty quickly.... These guys are a credit to their industry and whether you're planning on using Grashion Automotive Solutions from the North, South, East or West then have no qualms about doing so, you won't be disappointed!!

27 January 2021
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Reply from Grashion Automotive Solutions

Thank you for the amazing feedback, and great recommendation which will hopefully give future customers the confidence to buy knowing the high standards we set from start to finish...Hope the surprise went down a treat!

Rated 5 out of 5 stars

A pleasurable experience!

What a totally hassle free, safe, reliable and enjoyable experience!

Having initially contacting Grashion Automotive on a Sunday, we had possession of the car 4 days later.

During this time Anthony dealt with me in a very friendly, helpful and informative manner. Zero pressure sales - they don't need to be pushy because their reputation precedes them.

Happily recommend to anyone.

20 January 2021
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Reply from Grashion Automotive Solutions

Thanks for the fantastic review they are very much appreciated and hopefully give other customers the confidence that all our cars are prepared to the highest standards and we care about what we do both before and after the sale. Enjoy your very nice new car and hope to see you again in the future.

Rated 5 out of 5 stars

Highly recommend

Extremely helpful and knowledgeable. Absolute pleasure. Even in these strange times, they went above and beyond to make you comfortable. Great after sales too. Highly recommend.

17 January 2021
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Reply from Grashion Automotive Solutions

Thank you for your great feed back its very much appreciated and nice to know were doing things right in these strange times and hopefully give other customers the confidence to know the high standards we set from start to finish. Enjoy your new car and hope to see you when its time to change.

Rated 5 out of 5 stars

Brilliant dealership, great service and great cars!

Great dealership to have the pleasure of dealing with. The car is perfect, in great condition, exactly as advertised.
The staff were friendly and welcoming, explained everything thoroughly and made the whole process simple and stress free.
Writing this during the pandemic, the garage followed all precautions necessary and made it a safe environment to collect the car from.
Many Thanks.

13 January 2021
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Reply from Grashion Automotive Solutions

Hi Chelsea, thank you for the brilliant review. We have put lots of measures in place to make sure every visit is stress free and safe during this difficult time. Enjoy your new car and hope to see you in the future for your next purchase.

Rated 5 out of 5 stars

had great experience buying my car.

had great experience buying my car from this company.Very covid safe,had to make an appointment.very friendly team,no hard sell.Was left alone to look around the car,with no hassle.good px deal.and good after sales service.would highly recommend this company

11 January 2021
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Reply from Grashion Automotive Solutions

Thank you for your great review, we do try to make every buying experience a pleasure and hassle free. Thanks for the recommendation, enjoy your new car.

Rated 5 out of 5 stars

Good Honest Trader

A rare encounter: trader genuinely interested in the quality and provenance of his used vehicles, as well as old school customer relations.

Enjoyable transaction, trader highly recommended.

11 January 2021
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Reply from Grashion Automotive Solutions

Thanks for the great review Richard, glad your buying experience was enjoyable and thank you for the recommendation.

Rated 4 out of 5 stars

Car buying experience

I was very pleased with the service I received from the company during these difficult times.

8 January 2021
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Reply from Grashion Automotive Solutions

Thank you for your review Cheryl, these are indeed difficult times.

Rated 5 out of 5 stars

I had a pleasant buying experience from…

I had a pleasant buying experience from these chaps back in November, Clark and Antony were particularly helpful and the car we purchased was a nice example, clean and tidy and with low mileage. No fuss during the buying and part ex and all documentation was processed ok and the new V5 came through quickly. Had one very minor issue which was resolved without fuss. I would recommend this business.

8 January 2021
Unprompted review
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Reply from Grashion Automotive Solutions

Thank you Ketma for the review, pleased your buying experience was a pleasant one and the minor issue was sorted quickly for you.

Rated 5 out of 5 stars

I bought my Corsa here in Sept/Oct…

I bought my Corsa here in Sept/Oct 2020. When I came to view the salesperson was really helpful and helped me understand the specs of the two corsas I was interested in. They’re not pushy and don’t follow you around, if you say you don’t need help they leave you alone until you request unlike other Car Retailers I’ve been to previously. I got warranty on my car when I purchased it and I’m happy to say that so far (touch wood) I haven’t had a single issue. 100% recommend Grashion motors to anybody looking to purchase a car.

8 January 2021
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Reply from Grashion Automotive Solutions

Hi Amy, thank you for the great feedback. We do try and make things nice and easy and let our cars do the selling but we are always there if you need any help, thanks for the 100% recommendation.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, we are a returning customer and will continue to do so in the future.

8 January 2021
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Reply from Grashion Automotive Solutions

Thanks for the excellent review Andy, nice to see our customers returning for their next car, see you for the next one.

Rated 5 out of 5 stars

THE BEST car salesmen I have ever…

THE BEST car salesmen I have ever encountered. Very helpful & not pushy at all ( unlike 99% of car salesmen). Would highly recommend for customer service & quality stock.
Thank you Clark

6 January 2021
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Reply from Grashion Automotive Solutions

We do try and make things nice and easy just how buying a new car should be, thanks for the great review Mike.

Rated 5 out of 5 stars

Excellent service

Excellent service, would highly recommend. Small issue resolved with no problem. Would certainly return when needing a car in the future. Love my Mini

4 January 2021
Unprompted review
Grashion Automotive Solutions logo

Reply from Grashion Automotive Solutions

Thank you for the excellent review Susan, glad everything was resolved for you, see you when it's time for your next car.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. We have bought several vehicles from them over the years and have always had excellent service which is why we keep going back

2 January 2021

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