Grashion Automotive Solutions Reviews 

739
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic buyer experience. From my initial call to Antony enquiring about the Ford Focus, to driving away 3 days later in my new vehicle all was a superb. No pushy sales pitches or techniques but a... See more

Rated 5 out of 5 stars

Description was accurate, buying was easy, not pushy. Details were sent to me after online search, visited to view and test drive. Car was ready, decided to buy paperwork completed including road tax... See more

Company replied

Rated 5 out of 5 stars

I had a pleasant buying experience from these chaps back in November, Clark and Antony were particularly helpful and the car we purchased was a nice example, clean and tidy and with low mileage. No... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a car from grashion automotive as been let down dramatically by Bristol Street motors. I seen the car on auto trader. Spoke to Tony and arranged a viewing. Within an hour all pape... See more

Company replied

Company details

  1. Car Dealer

Information provided by various external sources

With over 60 used cars in our Doncaster Used Car indoor showroom ranging from £1000 - £25000, we're sure you'll find the car you're looking for at Grashion Automotive Solutions. To ensure 100% customer satisfaction we undertake a full HPI check on every car we sell & take huge pride in the presentation of our stock. We provide a range of flexible finance options, designed to meet your specific requirements. We are located in Doncaster, close to J4 of the M18 (DN3 1SU in your Sat Nav). If you need information about any of our used cars, please call 01302 888346 to speak to Tony or Clark.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

739 reviews

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4.6

All reviews

(739)

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Rated 5 out of 5 stars

Everything happens for a reason

After having a terrible experience with a big dealer which turned into returning the vehicle after only 4 days, me and my partner went to autotrader in the hopes of finding an honest and well run dealer that wasn't pushy and fair on price.

It was then that we stumbled upon the family run and local (to us) Grashion and they were everything above and more.

You can trust me with this review because I rarely write them but I feel compelled to sing their praises.

What a down to earth and honest dealer. From the very first moment we walked through the door the car was ready and prepped with keys in the ignition. Anthony then spent a decent amount of time with us just chatting away and building some rapport not once mentioning the car or any products to sell us. This felt friendly and honestly was a breath of fresh air.

We were then given our own time to look around and discuss without anyone breathing down our neck. We loved the car and we're keen to buy pending a successful test drive. We took it out and we loved it and we put pen to paper as soon as we got back.

We did notice one thing and that was the sun visors mirror was smashed but they are ordering another one and shipping this out to us at no extra cost straight away.

This is by far the easiest and most straight forward and relaxing experience we have ever had. We weren't in there getting products and warranties shoved down our throats for 3 hours.

In total we looked, test drove and bought a car in under an hour. We picked up our car a few days later where Clark (who was also very friendly and chatty) was waiting with all the documents and keys ready to go. We taxed the vehicle and away we went.

I will be returning to Grashion if they are still there when our cars decide they have had enough. 10/10 experience.

As much as the previous experience was shocking and filled me with anger if that hadn't have happened we wouldn't have discovered Grashion. Everything happens for a reason.

Thank you. From Will & Sally (Seat Leon)

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Family run over large dealership

Long running family business which showed in its quality of service and after service. The cars were honest and fairly priced, well displayed and advertised with full service history. Compared to buying from a large dealership you feel as though the experience of buying a car is a personal choice with expert help, rather than pushed desperately for you to purchase anything, tied in with you expecting you to buy loads of extras in case anything goes wrong. Ant was a great help but wasn’t pushy and made sure everything ran smoothly according to our time plan, not theirs.

6 October 2023
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Reply from Grashion Automotive Solutions

Thank you for the great review :)

Rated 5 out of 5 stars

First time buying a car from here

First time buying a car from here. The guys made it a painless experience. Would definitely recommend to anyone looking for a new car.

31 August 2023
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Reply from Grashion Automotive Solutions

Thank you for the 5 star review :)

Rated 5 out of 5 stars

10/10 honest garage

Really friendly staff members couldn’t do enough for me. Good honest company sold me a really good car and offered a very fair price for my old car as a part exchange. Made everything easy and had no problems with the car since.
10/10 garage

12 August 2023
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Reply from Grashion Automotive Solutions

Thank you for the great review :)

Rated 5 out of 5 stars

Great service

Great price , fantastic choice and great service from start to finish 100% recommended

7 September 2023
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Reply from Grashion Automotive Solutions

Thank you for the 5 star review :)

Rated 5 out of 5 stars

Excellent service from Grashion Motors.

Excellent service from Grashion Motors.
Helpful but not pushy staff.
Very pleased with the car I bought from there.
Wouldn’t hesitate to recommend Grashion to anyone looking to purchase a used car.

6 September 2023
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Reply from Grashion Automotive Solutions

Thank you for the excellent review :)

Rated 5 out of 5 stars

Absolutely fantastic from start to…

Absolutely fantastic from start to finish, friendly, helpful staff. Made it so easy buying a car from start to finish

17 August 2023
Unprompted review
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Reply from Grashion Automotive Solutions

Thank you for the fantastic review :)

Rated 5 out of 5 stars

Fantastic buyer experience

Fantastic buyer experience. From my initial call to Antony enquiring about the Ford Focus, to driving away 3 days later in my new vehicle all was a superb.
No pushy sales pitches or techniques but a very friendly and relaxed approach. The car was cleaned and prepared very well, looking as near to New as could be possible for a used vehicle. Extremely happy with my purchase and a big recommendation from me for Grashion Automotive Solutions.

6 July 2023
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, very friendly staff and all the vehicles are well looked after and cleaned very well. Catered very well around my availability would highly recommend you purchase a vehicle from Grashiom Automotive.

6 July 2023
Rated 5 out of 5 stars

Great Car Buying Experience

After searching for weeks, came across Grashion on Autotrader and I’m so glad I did. After a not so great experience with another seller I was really apprehensive, but I needn’t have been. Tony at Grashion was professional, friendly and not pushy in the slightest. The showroom is immaculate as are the cars, they really take pride in their business and it shows. We had a minor issue when we collected the car and what really impressed me was how Tony dealt with this. I can’t recommend them enough and wouldn’t hesitate to buy from them again. Thanks Tony, we love our car!

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Just been this morning with the wife to…

Just been this morning with the wife to pick up her car, she loves it😂😂, car turned out imaculate , if it runs as well as it looks we will be dead chuffed, thank you all for your politeness, helpfullnesswithout being pushy, this is how buying a car should be not like the one’s we went to earlier in the day, their loss , thank you once again, if you are looking for a car and they have what you want go their first and save yourself a lot of hassle🤔😂

19 June 2023
Unprompted review
Rated 5 out of 5 stars

The service we received was fantastic

The service we received was fantastic, and the quality of the cars was impressive. The staff were there on hand if we needed them and were extremely helpful and informative but not intrusive.

20 February 2023
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Reply from Grashion Automotive Solutions

Thank you for a big thumbs up regarding our overall service. We work so hard to deliver a great service and a great car every time for our customers.

Rated 5 out of 5 stars

Great service with no pressure

A very good personal service with no pressure.
The car was clean and ready and the paperwork was swift making it a easy enjoyable experience

8 February 2023
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Reply from Grashion Automotive Solutions

Thank you for spending the time to review your buying experience from us. We let our cars do the talking and never put any customer under any pressure to buy. We would love to have another opportunity to serve you when it is time to change your car again.

Rated 3 out of 5 stars

Don’t but ad blu Vauxhall from here

Bought a car 6 months ago, just out of the 3 month warranty the ad blue light came on at 500 miles it should come on at 1000, you have to fill the adblue because if you don’t it counts down your mileage and then totally cuts the engine so it is no longer drivable, once filled, it should re-set the computer but it did not re-set leaving me on count down, I rang Grashion to inform them and for advise and they said take it to main dealer, I took it to Vauxhall who kept it for 2 weeks and it cost me £450 as it needed a new part to enable it to be re-set (nitro oxide sensor). Just had its service today at a well established garage in my local area and have been advised to go to Manor tyres as they could not get the one if the rear wheels off however hard they tried and if I have a puncture on a journey I’m stuck…. so good polite staff at Grashion but this car is terrible. It may be a once off for them, I sincerely hope it is as to buy a car that is a lemon that cost just over 10 grand to buy isn’t really what I call a good deal, disappointed. Also with the response when it was just out of the month warranty.

6 January 2023
Unprompted review
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Reply from Grashion Automotive Solutions

Hi Mrs Wade, I'm sorry to hear about your experience with your new car. Whilst im sure the above is disappointing i cant help but feel that its mostly out of our control. The AD BLUE system is something that was introduced a few years ago and requires a fluid to be present in the car which makes it more CLEAN to run. There is no way we could have know that a part that controls the fluid level was reading incorrectly and would require replacing to ensure the car was always topped up, as you rightly point out, the car will stop if it runs out. Sadly there has to be a cut off point for the warranty and we would have not been able to claim after it had expired. The second issue is also not uncommon, where a wheel nut has seized, but is not a reflection of the reliability or quality of the car - just very frustrating and inconvenient to rectify. I hope these issues are the last of it for you and hope you understand mostly out of our control and we would welcome the opportunity of serving you again.

Rated 5 out of 5 stars

Excellent customer service

After recently purchasing a car from this garage I would highly recommend them. Car was as described and in immaculate condition. Very friendly staff and communication was excellent from start to finish. Would definitely consider using them again in the future.

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Description was accurate

Description was accurate, buying was easy, not pushy.
Details were sent to me after online search, visited to view and test drive. Car was ready, decided to buy paperwork completed including road tax, quick call to Insurance Company and ready to drive home same visit.

19 November 2022
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Reply from Grashion Automotive Solutions

Thank you for the 5* review.

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