Garfield Refining unprofessional
Garfield Refining unprofessional
I mailed off my small lot of precious metals items for to sell and get a cash offer a week ago around April 1, 2024 to
Garfield Refining
810 East Cayuga Street Philadelphia, PA 19124
888-805-0449
These items were two sealed up 0.999 1/2 oz sterling silver bars, one 1/4 grain 14K gold bullion bar and one 14K gold maple leaf round coin around 1/4 grain sent via a provided USPS Ground Advantage package mailing by which I had a tracking number .I did get updates from post service via cellphone and online. The last USPS postal service update was given me on April 15, 2024
Last Update from USPS
Your item was delivered to the front desk, reception area, or mail room at 10:23 am on April 15, 2024 in PHILADELPHIA, PA 19124.
Get More Out of USPS Tracking:
USPS Tracking Plus®
Delivered
Delivered, Front Desk/Reception/Mail Room
PHILADELPHIA, PA 19124
April 15, 2024, 10:23 am
And here's a copy of the last email sent me from Garfield Refining reviewing my precious metals items sent and that Vaughn Archie was to be my assigned Account Executive keeping me updated on what's going on with my metals but he never did until I call Account Executive Vaughn Archie back on Wednesday April 16, 2024.
On Mon, 15 Apr, 2024 at 10:57 AM,<
To: ###############
Your Shipment has Arrived - Garfield Refining
Hello Rosaland,
Your material has just arrived at Garfield Refining. As your Account Executive, I will be overseeing your refining experience from start to finish. We are hard at work evaluating your metal and I will email you as soon as your results are available.
We greatly appreciate your business and if you have any questions throughout the process, please do not hesitate to contact me directly.
Thank You,
Vaughn Archie
Senior Account Manager
Tel: (800) 523-0968
810 East Cayuga Street Philadelphia, PA 19124 | Call Toll Free: 1-800-523-0968
Last Note:
This Vaughn Archie was to be some kind of a Senior Account manager assigned to me for overseeing of my precious silver and gold metal items cared for during reviewing process and keeping me updated on what's going on with my stuff and the last time he responded was on April 15, 2024 by email and I spoke to he by telephone on April 16, 2024 about mailing my items back to me since no cash offer was made to me . He said I will have the items sent back wsith tracking number emailed to me I never received . I contat Garfield Refining office on April 19, 2024 about what happen and was told the same junk. To wait next week Monday. All I want is every piece of metals shipped back to me with no problems.
16 April 2024
Unprompted review