Gardensmart Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery and efficient service, often noting how quickly their orders arrive. Reviewers are very satisfied with the quality and wide range of products offered, finding them effective and as expected. Many people also highlight the great prices, enhancing their overall shopping experience. Excellent packaging ensures items arrive well-protected. The online ordering process and overall service are described as easy, quick, and helpful, contributing to smooth transactions. People appreciate the reliable and efficient experience, leading to high satisfaction.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and prompt shipping.... See more

Product

Reviewers express satisfaction with the products, often highlighting their good quality and effectiveness.... See more

Service

Customers had positive experiences with service, often highlighting excellent service, fast delivery, and... See more

Price

Customers consistently note positive experiences with price, often praising the excellent prices and great... See more

Order

Consumers find order processing to be positive, with many reporting that orders were delivered faster than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more

Rated 5 out of 5 stars

fast service of parcel delivery, and advice over the phone about nutrient measurements were clear and helpfull. Apparently, it helps after two cups of coffee to talk about Maths

Rated 5 out of 5 stars

I love shopping online with Garden Smart Great Range of products great prices and fast shipping Thank you Garden Smart.

Rated 5 out of 5 stars

Although it was over the new year break,the order was recived and i got acknowledgement that it would be processed on return to work. It arrived promptly the same week. Well boxed and tracked.


Company details

  1. #1 of 1 best companies in Garden Center

Written by the company

Home of innovative garden products. Home of Autopot Systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(216)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service after the new year

Although it was over the new year break,the order was recived and i got acknowledgement that it would be processed on return to work. It arrived promptly the same week. Well boxed and tracked.

31 December 2025
Rated 4 out of 5 stars

Anonymous

Sent articles well packaged and they arrived in good condition. Took the time to add a personal touch to my order which was nice.

10 December 2025
Rated 5 out of 5 stars

Happy customer

Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with what I received. Arrived super quick I’m a happy customer.

15 December 2025
Rated 5 out of 5 stars

Always FIVE STARS

Always FIVE STARS
I HAVE BEEN A CUSTOMER FOR MANY YEARS. SUPPORT AND ADVICE IS FREELY GIVEN. QUERIES RESPONDED TO PROMPTLY AND DELIVERY IS FAST. THE PRODUCTS ARE EFFECTIVE AND COMPETITIVELY PRICED AND A SPECIAL SHOUT OUT TO SAM WHO FIELDS ENQUIRIES (AND EVERYTHING ELSE FOR THAT MATTER!)

3 December 2025
Rated 3 out of 5 stars

Slow Courier

As always the products were fine but the time it took to get them to us was disappointing. Ordered on Friday they were collected by the courier on Tuesday and then not delivered until the following Monday. For a $45 dollar fee one would expect a better service than that!
Another Melbourne company I deal with delivers the next day if ordered by 3.00pm for $12 per unit.

17 August 2025
Rated 5 out of 5 stars

Smooth as ...

The whole process was smooth and trouble-free. It was simple to make the order, and the goods were despatched promptly. They were very well packaged and were exactly as advertised. This was an excellent experience all round.

27 May 2025

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