Garden of Life UK Reviews 

3,944
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This was once a great, pure-sourced product. Now that it has a new corporate owner, some vital ingredients have changed and thus, the efficacious results. Suggest other brands (like Mary Ruth's) if yo... See more

Company replied

Rated 5 out of 5 stars

Repeat order so clearly like the product. Delivered in timescale promised when ordering Ethical company with great quality ingredients, don’t think there is anyone that comes near to their standa... See more

Company replied

Rated 5 out of 5 stars

My brother has suffered from Long Covid since summer 2023. It is apparently not an 'illness' that can be put down on his sick notes. He is now taking Garden of Life Vitamin C, D and multivitam... See more

Company replied

Rated 5 out of 5 stars

All good, great stuff out there. I particularly like the “once daily” probiotics - having tried quite o lot of not cheap and expensive probiotics I can tell that those are best. Not sure if it’s the d... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

We are fanatical about food. We’re different that way. Whether we’re making a vitamin, a microbiome, or a protein powder, we always start with real foods and these (foods) provide our formulas the power to be their best. We’re different that way, too.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • gardenoflife.co.uk

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(3,944)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product.

Excellent product.

24 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

Mistake….I meant to give 5 stars.

Mistake….I meant to give 5 stars.
I still cannot see how to do it.

Alison Gillett

21 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,

Sam

Rated 4 out of 5 stars

Very much a top brand and the products…

Very much a top brand and the products I've used has been of high quality. This fits into my healthy supplements for my fitness and wellbeing lifestyle.

20 May 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

This is the 2nd order and I like the…

This is the 2nd order and I like the fact that these vitamins are natural, not synthetic. Thank you. Also thank you for the gift :)

18 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Really good probiotic

I was really sick before I found this probiotic and even though I didn't take it consistently, I felt so much better all the problems I had with having thrush and UTIs went away. I'm definitely going to be more consistent now.

17 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Misleading discount

I thought I'll try a new product while was on 15% off. Signing up for your newsletter I've received an exclusive 20% welcome discount. When I applied it at the checkout, only 5% was taken off. I think is misleading offering a discount without saying that is from original price, not from the one shown.

18 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Had no trouble everything went well on…

Had no trouble everything went well on line can't wait to get my order thanks you so much

15 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Very easy website to search your…

Very easy website to search your products. Found what I was looking for quickly.

15 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Time consuming placing order

Time consuming placing order. Told my passwords didn’t match when they did, and too many boxes to prove I wasn’t a robot.

14 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

​Hello Lutena,


Thank you for leaving your review.



I am sorry to hear you have had an issue with placing your order. I have investigated this and sent you a message to your online account.



Please log in to your account at your convenience to receive my message.



Regards,


Leah

Rated 5 out of 5 stars

Easy to order hopefully receive tablets…

Easy to order hopefully receive tablets fast

14 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Great ethos and products

Great ethos and products. Not so easy to find the discount codes but you were offering 20 % off anyway. All just what I need to improve my health, thanks.

11 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

The site is very easy to navigate

The site is very easy to navigate without stress.

11 May 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 3 out of 5 stars

Delivery takes a much longer time than…

Delivery takes a much longer time than it should!

12 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello Farah,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 5 out of 5 stars

I am a returning customer.

I am a returning customer.
Love the website it’s so easy to use and the specific product is exactly what I need.

11 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

The best probiotics!

The best probiotics!

11 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

Disappointed

I have NoT received my products

2 May 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello Eva,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.

I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

Filters out poor product reviews on their website!

I left genuine two product reviews on their Taiwan website after purchasing; however, as they are both negative reviews, they never showed up.

Now I understand why all their products have good reviews on their website. Clearly they are filtering honest opinions that are not in the favor to give consumers a false sense of confidence when purchasing. This is such disgusting business practice.

Also, I am still owed credits from when I referred a friend from probably over a year ago. Guess who's not doing that again?

11 May 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello Ellen,

Thank you for leaving your review. I am sorry to hear about this experience.

I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.

We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look