I was very disappointed when my hose arrived as it was faulty,I emailed to raise the problem and had a quick response .After several emails with photos of the hose I finally got a QR code to return it... See more
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Where Amazon and B&Q could not deliver, or guarantee safe delivery of item, you excelled yourselves. Thank you, the item was new, boxed, undamaged, and easy to put together. One satisfied customer.
Terrible, like other reviews. Ordered an expensive hosepipe and never turned up. Emailed and get a generic "we're looking into it email". Wish I'd read other reviews before ordering from this poor exc... See more
Bought a 2 in 1 garden hose reel and hose. The price was way cheaper than anywhere else I checked. I emailed them with a query whilst waiting on the delivery, the response was almost immediate and h... See more
4.0
Great
253 reviews
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The product arrived in great time and…
The product arrived in great time and perfect condition and is exactly as described in the description.
2 April 2024
the product description is misleading product descriptionng…
the product description is misleading and led me to believe that the Hozelock 60m Assembled Hose Cart - With Hose & Fittings would include a 60m hosepipe. However, upon receipt, I discovered that the item contains a 30m hosepipe, which is significantly different from what was advertised.
21 March 2024
Good price and quick delivery
2 April 2024
Good price on the items I bought
Good price on the items I bought, could have shortened delivery time , otherwise all good
21 March 2024
PRODUCT GOOD DISCRIPTION NOT SO GOOD 6M…
PRODUCT GOOD DISCRIPTION NOT SO GOOD 6M GIVES YOU 3M HOSE ! THIS IS NOT CLEAR IF YOU WOULD LIKE 6MT HOSE!
1 April 2024
Easy ordering and good service
Easy ordering and good service. Hoping the hosepipe is just as good!
27 March 2024
Packaging could have been better
Packaging could have been better, torn in two places. Great product and good price
25 March 2024
Broken goods - poor customer service
Bought hose and reel, received it wrapped in plastic clingfilm. On inspection l found the inner reel connector broken. I rang several times to be cut off. I sent an email - then heard nothing, rang a day later or so and got through (you have to go for chase order option), EVENTUALLY I got through - explained email. Was sent generic email link to Evri…. their status for OVER A WEEK now says it is ‘on way to retailer - ring them…’ I still can’t get through - very very poor
17 March 2024
Just what I wanted
Ordering simple. Incorrect tracking number given but when I phoned to enquire abiut delivery, I left a message and I received a callback very quickly. Goods delivered on time.
I thought it would completely assembled but I had to unwind the reel to get at the bag of connectors for the piece from the cart to the tap.
21 March 2024
Did what was expected
7 March 2024
I had a herzlock hose before and it was…
I had a herzlock hose before and it was brilliant. I’d definitely recommend getting one. I bought the 40metre one.
8 March 2024
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