While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.2
Great
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional dealing
Professional dealing and (Excellent customer service from Diamond).
22 December 2025
Unprompted review
Thank you, Escalation Team
I made a mistake that caused me a big problem. I complained. Eric contacted me shortly after and was very helpful in resolving the issue. More precisely, he solved my problem completely. I want to say my most sincere thanks, especially to Eric. And to the other visitors of the site, I want to instill confidence, because with their professionalism, even if a problem occurs, it can be solved. Once again, thank you very much.
6 December 2025
Unprompted review
Stella was helpful in resolving my…
Stella was helpful in resolving my complaint and helping to rectify my issue. thanks Stella
26 November 2025
Unprompted review
Adhésion should be explained before buying and not after giving the bank coordinates.
Thank you pour your answer and I do hope you can read me in french.
J'ai décidé d'annuler mon adhésion car c'est seulement après avoir fourni mes coordonnées bancaires pour mon achat que j'ai été informé de cette adhésion automatique. Je n'admets pas cette façon de procéder.
Voilà la raison.
Cordialement
Jean-Francois Louvion
19 November 2025
Unprompted review
i demanded a refund of my money so…
i demanded a refund of my money so thankfully MR Eugene helped me', 'Issue addressed by Eugene, or 'Thank you Escalation Team
6 October 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.