GardenBird Reviews 

8,896
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, such as seeds, suet, and feeders, which their birds thoroughly enjoy. Many also appreciate the wide selection of items available, often finding them competitively priced and offering excellent value. Reviewers frequently highlight the fast and efficient delivery service, with many orders arriving quickly, sometimes even the next day. The ordering process is generally found to be easy and straightforward, contributing to a smooth overall experience.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on product quality, variety, and value, with many reviewers consistently... See more

Quality

People report positive experiences with quality, consistently praising the excellent and very good quality of... See more

Order

Consumers find order to be a positive experience, frequently highlighting the ease of the ordering process... See more

Price

Reviewers mention positive feedback about price, consistently highlighting good and competitive pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from GardenBird have used them since recommended by Croxton Mill. Have purchased suet sticks, premium fat balls. Peanuts and split peanuts, sunflower hearts and chips, some seed mixe... See more

Rated 5 out of 5 stars

I’ve purchased my garden bird needs for several years. The range of quality products allows me to choose what I’ve learned my birds prefer. The availability of smaller packets is essential as my abili... See more

Rated 5 out of 5 stars

I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... See more

Rated 5 out of 5 stars

Been using GardenBird for a good few years. Ordering from website easy, great updates and always found dispatch and delivery to be extremely efficient. Those little rewards on spend can build up and... See more


Company details

  1. Animal Feed Store
  2. Garden Center

Written by the company

GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(8,896)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Garden Bird

Website is easy to navigate and the prices are competitive. Option to sign up and receive newsletters and promotions. Delivery is by DPD who keep you informed of progress of your order through their App.

22 July 2025
Rated 1 out of 5 stars

Rather dismissive

Sadly, I found the customer service representative dismissive and rude on my last order when I had a problem. So much so that I looked around for another supplier, despite me using them for a long time, for lots of orders. I found when googling that several of the top ones, while looking to be different companies, all appeared to have the same or similar addresses and contacts. So that made it hard to know who to move to. However, I eventually found a local supplier that is a small family firm with excellent products and great customer service. So it’s all worked out in the end.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Very good company

I have been a customer of GardenBird for three years now and have always found them to be professional and efficient. My orders are dealt with speedily and I am kept fully informed of the progress of my order. I will certainly continue to use them and would have no hesitation in recommending them.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Bird food

Easy to order, best prices I've found online, delivered next day with full tracking and well packaged.

17 June 2025
Unprompted review

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