Ganguram Reviews 

102
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the delivery service is surprisingly quick and the overall taste of the traditional sweets is truly enjoyable. Many people also appreciate the fresh quality and good packaging of their online orders across various locations. However, some people mentioned that several items unfortunately arrived broken or heavily crumbled during transit. Shoppers additionally noted significant delivery delays that caused perishable sweets to become stale, dry, or completely inedible. A few consumers also felt that certain products were excessively sweet or lacked the authentic flavor profile expected.

What people talk about most

Product

Customers had ambiguous experiences with product, as while some reviewers praised the delicious taste and... See more

Quality

People report ambiguous experiences with quality, as reviewers frequently praise fresh and delicious sweets... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, highlighting that some reviewers... See more

Order

Consumers find order experiences to be mixed, as while some reviewers reported wonderful service with quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Long time since we enjoyed Ganguram sweets. The manohar confess was excellent. The jolbhora lakes ‘jol’ (nolen gur) in most of the sondesh and had a plain cubic shape unlike the standard rounded shape... See more

Rated 4 out of 5 stars

Quick supply of the items that also in a remote place like Tripura is a commendable job. The quality of the items were also extremely good. However the Sankha Sandesh has not came in single piece. Nex... See more

Rated 4 out of 5 stars

Product needs better packaging,specially those being delivered by courier to other cities



Contact info

3.4

Average

TrustScore 3.5 out of 5

102 reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(102)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100/100

The age old tradition of providing quality sweets and savouries at reasonable prices are your hallmark. It's been over forty years I've been liking your products.
Just hope that you keep up your quality and service.

3 October 2025
Rated 1 out of 5 stars

Blue dart kept the parcel pending with…

Blue dart kept the parcel pending with them for 6 days.... and initiated delivery only after complaints.... by the time the delivery was made, the packet got spoiled.
We therefore refused the delivery and returned the parcel to BlueDart itself.

2 September 2025
Rated 1 out of 5 stars

Package not delivered

Package was not delivered.it got damaged in transit...may be not packed properly by sender...
Now I am asking for refund and getting no response......

20 August 2025
Rated 1 out of 5 stars

Very poor quality sweets delivered

Very poor quality sweets delivered. No Mfg or Expiry date on the packet. Gross violation of the FDA act. The email address for grievances does not work. Call to contact no gives no proper answers.

25 June 2025
Rated 1 out of 5 stars

I placed my second order for sending…

I placed my second order for sending two boxes of manohora nolen gurer Sandesh to my daughter at Bangalore by paying Rs.1000 but what was sent by you was absolutely rotten . It was for birthday celebration of my son-in-law and your action has ruined my prestige . I’ll never place any order to you in future. I’ll do it through Balaram Mullick who has a good reputation. Biswanath Bandyopadhyay.
Mumbai. 9819243913.

12 May 2025
Rated 1 out of 5 stars

Not received the shipment even after 10…

Not received the shipment even after 10 days after order.As the items are perishable fresh shipment to be done .

1 March 2025
Ganguram logo

Reply from Ganguram

We are sorry for the convenience caused. We have addressed the issue, and we are happy to inform you that we will be shipping the fresh lot to you on Monday | March 10, 2025.

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