Bought a pair of shoes in the best quality. Their customer service is the best. The best recommendations from here.
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See what reviewers are saying
The shoe has printing on the side of an address that was not shown in the pictures posted on instagram. They will not let me return. Very disappointed. I will not purchase from them again.
Company replied
People these are scams from China. All the positive reviews you see here are people/companies they pay to write them. The tracking system is bogus. The credit cards companies ate not helping the consu... See more
Company replied
Wow I have nothing but great things to say about the LV bag I purchased. I was worried at first because it does take awhile but totally worth the wait. Another mention is communication is top notch al... See more
Company replied
Company details
Written by the company
Ganebet.com is your premier destination for top-tier 1:1 replica sneakers and bags, designed with precision to capture the authentic quality and style of original luxury products. We are committed to delivering high-quality items that perfectly balance affordability and sophistication, allowing you to enjoy the latest trends without overspending. At Ganebet.com, every product reflects meticulous attention to detail and craftsmanship, ensuring you experience the look and feel of true luxury. Our excellent customer service and seamless shopping experience make Ganabet.com the perfect choice for fashion enthusiasts who value quality and style.
Contact info
United Kingdom
- ganebet.com
3.6
Average
262 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was skeptical at first to be honest…
I was skeptical at first to be honest but they exceeded my expectations. I received the shoes faster than expected as well. We’ll buy from them again. The shoes were authentic. Very happy with purchase
1 December 2022
Reply from Ganebet
Hi Cecilia,
Thank you for taking time to leave us a 5-star rating. Your kind words truly made our day.
We look forward to receiving your next purchase.
Have a nice day!
Terrible customer service
2 November 2022
Reply from Ganebet
Hi Francis,
We are extremely sorry to learn about your unsatisfying experience.
Our policies mentioned that we are not responsible for refunds or exchanges due to incorrect fit or preference issues. Buyers assume all risks when choosing the style and fit of their purchase.
We checked our system and we sent the correct item that you ordered. We are sorry that we can not help you change the item with the reason that you do not like our product.
We would like to offer a big 15% discount code when you place a new order. Anything you need, you can contact us at support@ganebet.com personally for direct assistance.
Thank you and we apologize for the inconvenience that might have been caused.
Awesome price quick delivery and the…
Awesome price quick delivery and the product speaks for itself.
22 December 2022
Reply from Ganebet
Hi Christopher,
Thank you so much for taking the time to leave us a positive review.
Your 5-star review means a lot to us.
We hope we can continue to serve you for many more years to come.
Have a good day!
Reply from Ganebet
Hi Carlos,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time of all logistics companies may be longer than expected. This is a general situation of the holiday seasons that we never want it to happen.
Thank you and we apologize for the inconvenience that might have been caused.
We look forward to receiving your next purchase.
don't buy shoe from that store can't…
don't buy shoe from that store can't return , I did mistake buy 2 pair from them
6 January 2023
Reply from Ganebet
Hi Anh,
We sincerely apologize for your unsatisfying experience.
Our policies mentioned that we are not responsible for refunds or exchanges due to incorrect fit or preference issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page.
We checked our system and we sent the correct size that you ordered.
We would like to offer a big 20% discount code for you to get new pairs that fitter. Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Advertising the product as shown on…
Advertising the product as shown on site is very accurate I love the shoes will be ordering again Thank You
12 December 2022
Reply from Ganebet
Hi Rodney,
Thank you for taking time to leave us a 5-star rating.
We are thrilled to hear you enjoyed your ordering experience with us and look forward to assisting you with your next order.
Have a good day!
Great company
Great company, the quality of the shoes is AWESOME! I’m going to be a loyal customer!
1 December 2022
Reply from Ganebet
Hi Mark,
Thank you so much for taking the time to leave us a positive review. Your 5-star review means a lot to us.
We hope we can continue to serve you for many more years to come.
Have a nice day!
Great product and fast shipping
Very straightforward purchasing with fast shipping. The quality was beautiful and very true to the picture.
16 November 2022
Reply from Ganebet
Hi Kristy,
We would like to thank you for taking the time to share your experience. We are so happy to hear that.
We hope to continue to serve you as your favorite shop.
Have a nice day!
Fast shipment
1 December 2022
Reply from Ganebet
Hi Nikki,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service.
We look forward to receiving your next purchase.
Have a great day!
Reply from Ganebet
Hi Brooklyn,
Thank you for taking time to leave us a 5-star rating.
We are so happy to hear that.
We hope to continue to serve you as your favorite shop.
Have a nice day!!
I got what I paid for.
3 January 2023
Reply from Ganebet
Hi Damien,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
I still haven't go my package
5 January 2023
Reply from Ganebet
Hi Sandra,
We sincerely apologize for your unsatisfied experience.
Your order's information with tracking number was sent to you before.
As we see, your item was delivered at the front door or porch at 1:59 pm on December 9, 2022 in AURORA, IL 60503. If you did not find it, please help us contact USPS (1-800-275-8777) for more details and file a claim. When we have a claim number, we can recheck with the logistics company. Hope you understand.
Thank you and we apologize for the inconvenience that might have been caused.
Reply from Ganebet
Hi Jason,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time may be longer than expected. Also, it is international shipping (France) so it needs time.
We hope to be able to serve you again in the near future.
Have a nice day!
My son ordered some shoes and he…
My son ordered some shoes and he emailed to ask when they would arrive and he got information right away.
16 November 2022
Reply from Ganebet
Hi Adriana,
We would like to thank you for taking the time to share your experience. Your 5-star review means a lot to us.
We hope to be able to serve you again in the near future.
Have a nice day!
Great pair of shoes!
5 January 2023
Reply from Ganebet
Hi Stephen,
Thank you for taking time to leave us a 5-star rating.
We appreciate that you’ve shopped with us a few times and we hope we can continue to serve you for many more years to come.
Have a nice day!
Retro Air Jordans
The shoes were in excellent condition. It took them a long time to get to me, but I was able to track my package easily. Would definitely order from them again!
25 November 2022
Reply from Ganebet
Hi Misty,
Thank you for leaving this review.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!
Reply from Ganebet
Hi Tiffany,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We hope to continue to serve you as your favorite shop.
Have a nice day!!
Great quality actually so don’t b…
Great quality actually so don’t b skeptical it’s legit don’t worry
28 December 2022
Reply from Ganebet
Hi Shawn,
Thank you so much for taking the time to leave us a positive review.
Your 5-star review means a lot to us.
We hope we can continue to serve you for many more years to come.
Have an amazing day!
Its been great experience
5 January 2023
Reply from Ganebet
Hi Ekam,
We would like to thank you for taking the time to share your experience. We are so happy to hear that.
We hope to continue to serve you as your favorite shop.
Have a nice day!!
Reply from Ganebet
Hi Sandra,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
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