Selling you a shower is the easy part - the after sales service is so important, and G&M have been excellent. I bought a shower valve 8 years ago that came with a 15 year guarantee. After numerous p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
the whole experience has been excellent. We couldn't fault their workmanship, attitude, commitment to supporting us with completing the refurbishment of our downstairs cloakroom. They took care of... See more
This Company were recommended by someone else for specialist taps and we end up buying radiators and lots of other bits that we needed when we move home 2 weeks ago. They were very patient and helpf... See more
GM Plumbing & Heating! Excellent Service! I phoned up on Thursday evening and Graham came out on the Friday morning! Very nice friendly guy, explained what the problem was and solved it, nothing w... See more
Company details
Written by the company
G&M Plumbing is a specialist plumbing & heating merchant and bathroom showroom located in Colchester, Essex. We have been supplying heating and plumbing supplies to domestic and trade customers for over 30 years. Our extensive range of plumbing & heating products includes boilers, radiators, tools, fittings, valves and much more
Contact info
G & M Plumbing & Heating Ltd, Unit 3, 91 London Road, Copford, CO6 1LG, Colchester, Copford, United Kingdom
- 01206212913
- info@gandmltd.co.uk
- gandmltd.co.uk
Selling you a shower is the easy part…
Selling you a shower is the easy part - the after sales service is so important, and G&M have been excellent. I bought a shower valve 8 years ago that came with a 15 year guarantee. After numerous points of contact with the manufacturer over an 18 month period they finally relented and offered a replacement.
This is where Dave at G&M was so helpful - the manufacturer insisted on G&M providing the paperwork from when they bought it from the wholesaler. This was all dealt with seamlessly by Dave, and within a week I’d received the new valve. g&M are very competitively priced, but you don’t get this kind of service online.
Great Company and Team
I used G&M Plumbing for my bathroom materials and highly recommend them.
Chris Barnes and team were extremely helpful and ensured everything ran smoothly. Always there to answer any questions, customer service was 100% and would definitely use them again
Sensational showroom & Counter
Sensational showroom and extremely helpful staff throughout the process. Loved the experience throughout. Would highly recommend the guys at G&M.
Really lovely showroom
Really lovely showroom and helpful staff. Would recommend for plumbing and bathroom shopping!!
A small firm with a deserved reputation
The popularity of this enterprise meant an inevitable wait for Rob to fit in our bathroom alteration. He came highly recommended by a range of friends and acquaintances and, I'm very pleased to say, surpassed every expectation. Not only was his work exemplary, he took every effort to minimise disruption and maintain order and cleanliness (important, I have serious respiratory problems). Quite simply, Rob is professional, competent and highly personable. I could not rate him more highly.
Professional company from enquiry to…
Professional company from enquiry to delivery. Paul looked after my order all the way through. Cannot recommend them enough. This was my first contact/order with G&M. I recommend them without hesitation and will use them again soon.
Great customer service and knowledge
Visited yesterday, not really knowing what we needed, and after visiting another bathroom showroom and nobody even acknowledging us,we were so glad we came to G&M, we were served by Mark who showed us everything that we needed, was very knowledgeable, and nothing was hurried , the showroom is lovely, and everything we needed was on show,highly recommend and will definitely be going again in the future.
New Years Eve boiler repair…
Had our boiler repaired on New Years Eve. The service was excellent.
The engineer was exceptionally thorough, professional and efficient. He was also very polite and knowledgable.
I would highly recommend their services to anyone
Great service and advice
This Company were recommended by someone else for specialist taps and we end up buying radiators and lots of other bits that we needed when we move home 2 weeks ago. They were very patient and helpful especially Adam Moulds. I Specifically ask him for his name and told him I will do a great review as he was so helpful.
Excellent Service
GM Plumbing & Heating!
Excellent Service! I phoned up on Thursday evening and Graham came out on the Friday morning!
Very nice friendly guy, explained what the problem was and solved it, nothing was too much trouble. Will definitely use again and highly recommend.
Highly Recommended
I used G&M for a project replacing two bathrooms and a cloakroom in my house in Colchester.
Chris and Emma at G&M were extremely helpful and knowledgeable with all my queries and lead me to getting the right things to suit the style I was looking for.
When issues cropped up, both were very responsive and helpful, looking for solutions with me to get through the situation.
I would very much recommend them to anyone looking to start a bathroom project!
Helpful and really know their stuff.
Recently bought 3 bathroom suites from Chris and Time at G&M. All of them absolutely beautiful and exactly what I wanted. Both spent hours and hours looking for the right items to create what I had in mind. Everything arrived when they said it would. Can't recommend enough.

Reply from G&M Plumbing
G & M Bathroom Showroom is absolutely…
G & M Bathroom Showroom is absolutely amazing, they have so many display's to view, making it easy to browse whats available to chose my perfect bathroom. Excellent customer service, with a great team of knowledge, especially Nick & Chris, thank you so much for your time.
Great company to deal with
Great company to deal with, very helpful and friendly. Stunning showroom and so much bigger than expected.
Amazing staff with incredible…
Amazing staff with incredible knowledge.
An incredible experience from start to finish with a special shout out to Adam at the trade counter who made my shopping experience with G&M an easy experience. Definitely recommend
Fantastic showroom and very…
Fantastic showroom and very knowledgeable staff. Super service and don’t hesitate to recommend.
excellent service ,committed people
the whole experience has been excellent. We couldn't fault their workmanship, attitude, commitment to supporting us with completing the refurbishment of our downstairs cloakroom.
They took care of everything and kept us informed ,very flexible in our needs in regards to last minute changes from us.
Nick and his team are credit to G&M.
We wouldn't hesitate to recommend other people to this company and certainly we would use them again.
Thank you once again.
Thank you G&M!
Excellent customer service when I popped in to choose my new shower panels. Nick ran through all different designs and helped me decide what would look best. Staff always friendly and helpful when I've gone into the shop, definitely recommend.
Amazing showroom
Amazing showroom. So much choice . Very knowledgeable staff and very helpful and friendly so so pleased with my bathroom. Highly recommend.

Reply from G&M Plumbing
We purchased our new bathroom suite…
We purchased our new bathroom suite today from G&M plumbing. Great helpful and extremely knowledgable staff which made the whole experience a painless and pleasurable experience. Will be visiting again in a couple of months for our ensuite.

Reply from G&M Plumbing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.