The prices were pretty reasonable for a playoff game, but didn't like that I had to download another APP to get my tickets vs just using Gametime APP. So that was a pain in the butt.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love using the app, but when it came to selling my tickets I had ti really read the directions so I would not mess up. But I definitely will be using this app again in the future to purchase more t... See more
Company replied
Getting my tickets was quick and easy but I didnt get my seat number until after I purchased and now I'm setting 16 seats away from my friend.
Company replied
It was really easy to order the tickets. Even though the tickets came through on another app, the instructions were clear and after reading them carefully there were no hiccups between buying, receivi... See more
Company replied
Company details
Written by the company
Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now
Inspire Confidence Through Proven Reliability
Written by the company
- At Gametime, we believe trust is earned — every ticket, every time. Our mission is to deliver reliability you can feel through transparent processes, on-time delivery, and proactive support. We combine proven technology with genuine care to make every live experience seamless, dependable, and worthy of fans’ confidence.
Gametime Guarantee
Lowest Price Guarantee
Gametime Guarantee
We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.
What’s included
- Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
- Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
- Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
- On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.
Full details and exclusions: https://gametime.co/gametime-guarantee
Last updated: June 6, 2025.
Contact info
Market Street 799, 94103, San Francisco, United States
- (888) 355-0132
- support@gametime.co
- gametime.co
New User Discount!!
4.4
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gametime
Thanks for the 5 stars! We're glad you enjoyed an easy process and had a great time at the game. We hope to see you at another event soon!
Everything I needed it to be
I had heard about how great Gametime was from friends so I figured I would give it a shot. Found tickets very easily and they transferred over almost instantly. I will definitely use Gametime the next time I need tickets for an event.
11 May 2026
Reply from Gametime
Thanks for the 5 stars, Levi! We're so glad you found tickets easily and received them instantly. We hope to see you at a game soon!
You can improve!
You can improve by letting me download the tickets to my Wallet as soon as I receive them. There is still not an option to download to my Wallet on the iPhone and the game is May 22 and I received the tickets on May 10th. The fees can be cheaper as well.
11 May 2026
Reply from Gametime
We’re sorry to hear this has been frustrating. We understand how important it is to have tickets easily accessible ahead of the event.
Not all ticket formats can be added directly to Apple Wallet, as this depends on the format required by the venue or ticket issuer for that specific event. We recognize how inconvenient that can feel, especially when tickets are delivered well in advance.
If you’d like help confirming the available access options for your tickets, our support team is happy to assist: https://support.gametime.co/contact
We also appreciate your feedback regarding fees. Gametime uses all-in pricing so the full cost is shown upfront, and we also offer a Lowest Price Guarantee to help ensure you’re getting a competitive deal. You can review the details here: https://gametime.co/policies/price-guarantee/
Your feedback has been shared internally as we continue working to improve ticket access and the overall fan experience.
Reply from Gametime
Thanks for the 5 stars, Dean! We're glad you enjoyed the smooth buying process. We hope to see you at another event soon!
Easy process good price!
13 May 2026
Reply from Gametime
Thanks for the 5 stars! We're pleased to hear you enjoyed the easy process and good price. We hope to see you at a game soon!
Reply from Gametime
Thanks for the 5 stars, Deanna! We're glad you found the price great and the process easy. We hope to see you at another event soon!
Great price, easy process, quick delivery
Tickets were by far the cheapest and no crazy extra fees. Was easily delivered. Definitely recommend.
11 May 2026
Reply from Gametime
Thanks for the 5 stars! We're thrilled to know you found the cheapest tickets and no crazy extra fees. We hope to see you at a game soon!
Watching the Dodgers' play at their…
Watching the Dodgers' play at their stadium was a bucket list item for me. Had a great time. Beautiful/amazing stadium!!
11 May 2026
Reply from Gametime
Thanks for the 5 stars! We're so glad you had a great time watching the Dodgers at such an amazing stadium. We hope to see you at another event soon!
Easy and had the lowest price
11 May 2026
Reply from Gametime
Thanks for the 5 stars, Michael! We're pleased you found the process easy and our prices the lowest. We hope to see you at a game soon!
Will purchase again
15 March 2026
Reply from Gametime
Thanks for the 5 stars! We're thrilled to hear you'll purchase again. We hope to see you at another event soon!
Reply from Gametime
Thanks for the 5 stars, John! We're glad you found navigation easy and straightforward. We hope to see you at a game soon!
Love this app and will only use it…
Love this app and will only use it moving forward. No hidden fees
11 May 2026
Reply from Gametime
Thanks for the 5 stars! We're thrilled you love the app and the transparency with no hidden fees. We hope to see you at another event soon!
Always find a great deal on shows that…
Always find a great deal on shows that were out of my price range! Love that every thing is included! Can’t wait to see more
11 May 2026
Reply from Gametime
Thanks for the 5 stars, Sherry! We're delighted you find great deals on shows and love the all-in pricing. Can't wait to see you at more events!
Amazing pricing and quick and simple…
Amazing pricing and quick and simple purchase/checkout. Tickets transferred quickly, and I had an amazing time at the show.
11 May 2026
Reply from Gametime
Thanks for the 5 stars, GG! We're so pleased you enjoyed amazing pricing and a quick, simple checkout process. We hope to see you at a game soon!
Reply from Gametime
Thanks for the 5 stars! We're thrilled you appreciated the amazing prices and ease of use. We hope to see you at another event soon!
Ordered Bruno Mars tickets through…
Ordered Bruno Mars tickets through Gametime and with Lightning Speed they were ready for download within hours through Ticketmaster! Amazing!
13 May 2026
Reply from Gametime
Thanks for the 5 stars, Anthony! We're delighted your Bruno Mars tickets were ready with lightning speed. We hope to see you at another event soon!
A total blast
A total blast! I had so much fun at the watch party of MSG. It’s the first time for me and I didn’t expect a whole package except Knicks not playing there. The opening show, midterm performance and all fun parts were perfectly presented. It was also warm and sweet they put on a Mother’s Day part. I love it!
11 May 2026
Reply from Gametime
Thanks for the 5 stars! We're so glad you had a blast at the MSG watch party and enjoyed all the fun activities. We hope to see you at another event soon!
We arrived at the venue after buying…
We arrived at the venue after buying specific seats to allow my 10 yr old to be able to see the ring . We show up and our tickets scan restricted , we wait 25 minutes at the ticket booth and we’re told our seats aren’t available that they were used for media at the event . We were given new seats which we were not happy with and my daughter couldn’t even see because security stood in front us the entire night . Waste of $425 dollars on 3 tickets .
11 May 2026
Reply from Gametime
Thanks for the 5 stars! We're pleased Gametime was a good option for your last-minute ticket needs. We hope to see you at a game soon!
Easy ticket buying
11 May 2026
Reply from Gametime
Thanks for the 5 stars! We're delighted to know you found the ticket buying process so easy. We hope to see you at another event soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.