Game Sanctuary Reviews 

51
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

They had a game nobody else had, dispatch was quick, price was great, highly recommended.

Rated 5 out of 5 stars

Book I ordered arrived within a few days, matching the time estimated. Came in perfect condition. Prices here also cheaper than Amazon or the official Wizards of the Coast site. Cannot fault Games San... See more

Rated 5 out of 5 stars

Great honest online store good prices well packaged and fast free delivery good selection of products. i feel its time to support the smaller online retailers as the as the biggest online retailers no... See more

Company details

  1. Game Store
  2. also in
  3. Board Game Club
  4. Trading Card Store

Written by the company

A new online board game & trading card shop. We offer 24 hour dispatch and free delivery on all orders over £15.


Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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No recent history of asking for reviews

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4.8

All reviews

(51)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Not wanting to just order from another Amazon store we came across The Game Sanctuary website and found the product we wanted. There was a message on the site explaining that, due to taking a break, orders placed on the day we were ordering would not be shipped for a few days.

We loved this message! A company willing to admit that everyone needs a bit of a break, and to take that opportunity. This was the main reason for ordering from them, and we are glad we did. Delivery was exactly when they said it would be, price for product and delivery was right, the product was as required, and the service was great.

Keep up the good work and all the best.

21 May 2021
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Reply from Game Sanctuary

Hi Isaac, thank you for such a great review. We were delighted to see the note you left wishing us a good break and appreciate your understanding. Hope you get to have a lovely break yourselves, think we've all earned one. :)

Rated 5 out of 5 stars

Felt like a very personal service

Felt like a very personal service. Arrived fast.

21 May 2021
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Reply from Game Sanctuary

Thank you so much! We're glad your board game arrived quickly and hope you've enjoyed playing it. Thanks for leaving a review, these do make us smile! :)

Rated 5 out of 5 stars

A wonderful game

A wonderful game, carefully wrapped and delivered the next day. Excellent service.

12 May 2021
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Reply from Game Sanctuary

Now that's made us smile :) Thank you for supporting a small business and so happy you love the game!

Rated 5 out of 5 stars

Fabulous

Great, quick and friendly service. Will definitely order again. Many thanks Game Sanctuary

24 April 2021
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Reply from Game Sanctuary

Thank you very much for your review! Hope you enjoy your Pokémon cards 🙂 Sherry

Rated 5 out of 5 stars

Quick delivery and the only place to…

Quick delivery and the only place to have this game in stock! Nice to find somewhere reliable that isn't amazon :)

7 March 2021
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Reply from Game Sanctuary

Thanks for the review! Hope you enjoyed the game :)
Sherry

Rated 5 out of 5 stars

The only place I could find a UK seller…

The only place I could find a UK seller with New York Zoo in stock. Very efficient delivery, arrived within 2 days of placing order. Would definitely use this store again.

5 March 2021
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Reply from Game Sanctuary

Thank you so much for the lovely review! Hope you enjoyed New York Zoo :)
Sherry

Rated 5 out of 5 stars

I had been searching for this game for…

I had been searching for this game for a while with no success, this was like finding treasure! And the price and delivery were great. Will definitely be my first port of call when looking for games in future

14 February 2021
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Reply from Game Sanctuary

Hi Julie, thanks for the great review. If there's something you're looking for and its not on our website ping us an email and we'll see if we can find it for you. Hope you enjoy the game.. .Sherry

Rated 5 out of 5 stars

Shopped twice

Shopped twice. Both times were great and received my items quick despite the madness of the pandemic! Lovely handwritten messages too with the order, a nice touch.

13 January 2021
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Reply from Game Sanctuary

Thank you so much! Hope you enjoy your pokémon cards :)

Rated 5 out of 5 stars

Game Sanctuary went above and beyond

Game Sanctuary went above and beyond. You hope never to have to need customer service, but when you do you want it to be as good as these people.

6 January 2021
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Reply from Game Sanctuary

Thank you for your great review, we're so pleased everything is sorted.

Rated 5 out of 5 stars

Great service

Great service, quick delivery (and a lovely handwritten note!)

26 December 2020
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Reply from Game Sanctuary

Thanks for the great review, hope you enjoy the game and had a good Xmas.

Rated 5 out of 5 stars

Great products

Great products, well packaged for delivery and great service with queries.

14 December 2020
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Reply from Game Sanctuary

Thanks for the great review Adam, hope you have a good Xmas.

Rated 5 out of 5 stars

My game arrived within hours of…

My game arrived within hours of ordering ! Very happy with my purchase I will definitely order from game sanctuary again ... thank you.

13 December 2020
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Reply from Game Sanctuary

Thank you for the review, glad you took advantage of our free local delivery. Wishing you a Merry Xmas love all at Game Sanctuary.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Well packaged game arrived in pristine condition.
Excellent prices - better than Amazon!!
Will be visiting again for future game needs

9 December 2020
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Reply from Game Sanctuary

Thank you so much! Hope you enjoy your game :)

Rated 5 out of 5 stars

couldn't ask for better service

i ordered a couple of games as Christmas presents, they arrived promptly with a little handwritten note that said thank you for your purchase. they even drew a little smiley face on it and it made me happy. couldn't ask for better service and I will be purchasing from game sanctuary again.

5 December 2020
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Reply from Game Sanctuary

Thank you so much for the review! Glad we made you smile :) Hope you have a lovely Christmas,
Sherry

Rated 5 out of 5 stars

Amazing!

Great customer service and brilliant delivery times! Love this company!

11 November 2020
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Reply from Game Sanctuary

Thank you so much for the review Zach! :)

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