gamertech.shop Reviews 258

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mike took the time to understand my needs and to educate me while discussing tradeoffs since I’m newer to custom build pcs. We arrived at very capable specs for a fair price. Fast build time, effic... See more

Company replied

Rated 5 out of 5 stars

Actually, I was so happy I sought out TrustPilot. "Anything higher than 5 stars? Order for an ARCTIC Liquid Freezer II 360 was placed Thurs. morning, shipped Thurs. afternoon, on my step Sat. afternoo... See more

Rated 2 out of 5 stars

I ordered two 140mm reverse blade fans and was sent two 140mm regular fans. I just returned the first order without even opening the box and still haven’t received a refund on it but I was charg... See more

Company replied

Rated 5 out of 5 stars

After searching high and low for the Lian Li Infinity Reverse fans I finally stumbled across Gamertech. I needed them in a pinch in order to avoid needing to re-build the system down the line with the... See more

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store

Written by the company

Gamertech Hardware: Purpose-Built • Great Deals • Top Quality Hardware • Backed by Premier Customer Service Gamertech.shop is the online store for Gamertech Hardware. Founded by a PC Hardware enthusiast, Gamertech is committed to provided the latest top-quality PC Hardware at amazing prices. We do everything possible to beat the prices on NewEgg, Amazon, and other popular stores. We also are committed to top-notch customer service. Reach out to us if you have questions--we are happy to tell you more about Gamertech Hardware, chat about your new build that you are working on, or help you with any questions you might have about your purchase. Gamertech Hardware is the new kid on the block taking a run at the traditional PC hardware retailers. Gamertech is built and run by a gaming hardware enthusiast who cares just as much about performance and value as Gamertech’s customers. By taking a value-add approach to PC hardware retail, Gamertech is carving out a niche in an extremely difficult competitive market. The tenets of our value-add approach is captured by our slogan: Gamertech Hardware: Purpose-Built. What’s behind this is an approach that combines the best qualities of traditional hardware resellers with curation and personality that is unrivaled by the competition. What does this mean? The key differentiator is Gamertech Hardware’s approach to hardware resale. Unlike the “other guys,” Gamertech is extremely selective regarding the products that it stocks and sells. Customers know that, if they are buying something from Gamertech.shop, the product has already been well-vetted to be a top performer in its class. This is at the core of Gamertech’s mission. The other key facets of our mission is our customer service approach. Our customer support is highly personal, knowledgeable, and effective. Customer support is empowered to solve any problem a customer brings to them and are not required to just “follow the script.” People are sick of customer service scripts that get them nowhere. That will never be the case at Gamertech. Founded in mid-2021, Gamertech Hardware has experienced incredibly fast-paced growth. The best part is, they are just getting started.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

258 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy customer received in 6 days

On Saturday march 2nd I had my wife order me some Lian li cables that I had put in the cart.The night of Thursday march 7th I had asked her for a tracking number. Her and I went through are e-mails for conformation and could not find anything. So I emailed them that night telling them my bank had been charged on the 3rd ( the transaction details through my bank said something about a return $1500 return which turned out to be a mistake on my banks end which I found out later but had me worried that night) and when I signed into the website I could not see my order ( I believe this was a bug on their website and still don’t know what that was about but also had me worried that night). So I did a bunch of research for a second time about this website and went to bed nervous. This is also the last piece to my pc build mind you so I’m feeling really disappointed. Anyways I woke up the next morning on the 8th and they had already responded with an e-mail. After some back-and-forth for a few minutes with INSTANT RESPONSES from the company we found out that the conformation was sent in a text message to my phone that Saturday night right after I had purchased them. So anyways yes I had it the whole time and when I returned home before noon on that SAME day, My package was in the mailbox. Only took 6 days and made one happy customer!

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Prices

Best prices I have seen for the fans I purchased and order was shipped and delivered promptly. Would highly recommend.

28 January 2024
Rated 5 out of 5 stars

Excellent experience.

Excellent experience so far with them. Communication is amazing and I will go to them first for any future Computer needs. I would like to add I was slightly hesitant at first to purchase from an Unknown site, but I’m so glad I found this site. Great resource to have and he kept me from buying unnecessary peripherals, Above and beyond customer service!

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Place to Shop

I had been looking for a vendor that had at least 6 Lian Li Infinity fans with reveres blades for quite sometime. I stumbled upon these guys and they were lifesavers. Great prices, amazing service, and fast delivery. Thank you guys so much!

17 January 2024
Unprompted review
Rated 1 out of 5 stars

Well I order 2 separate order for…

Well I order 2 separate order for Samsung nvme drive 1tb, they had them priced for 49.99 ,from 79.99, I purchased 3 total , 2 in the first order, 1 in 2nd order, recieved a email at 10:40am saying "Hello David,

Apologies--we had to cancel your order as there was a pricing error on that item.

Mike, Founder
Gamertech.shop"

Now I personally own my own business and and constantly quoting jobs for my customers, and yes I have made mistakes before, and have to own them.. I have never screwed the customer because of my mistake, I had a lot of respect for this company before, so much so that when a psu i ordered from them came in and was left in a hell of a rainstorm buy the delivery company, so they( gamertech) did a insurance claim on it for me and I ask them to out the refund it on gift cards cause I knew I would shop here again. So not only was my power supply ruined, my money refund went to them"per my request" that is what these purchases were actually made with. But now they have nothing I needed except those above listed items, so now they get to keep my refund money, and won't let me spend ,even if it was there mistake.. just saying think wiser than I did and choose who you shop with , maybe a bigger company that honors their mistake is the way to go. Hopefully someone can learn from my mistakes on who to shop with..

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Ordered on Wednesday and received it on Saturday. I will be purchasing more from them. Great communication from them from the time I placed my order all the way through delivery confirmation. The items were well-packed...not like other places that throw a small package in a larger box with no padding. More online retailers should be like GamerTech!

18 November 2023
Unprompted review

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