GamerModz Reviews 

755
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they... See more

Rated 5 out of 5 stars

Honest review, when I call them they answer that's pretty rare usuallin this business, they put wrong mod on my controller sent me a shipping slip had it back in like 3 days with the best mods added... See more

Rated 4 out of 5 stars

Efficient, easy to use web site. Second controller I have used. I would suggest clarifying each mod and mode to each order. Example is Juggernaut v.6 in place of generic mod then using the not so easy... See more

Rated 4 out of 5 stars

I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thi... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store

Information provided by various external sources

GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.


Contact info

3.5

Average

TrustScore 3.5 out of 5

755 reviews

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3.5

All reviews

(755)

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Rated 3 out of 5 stars

My experience with gamermodz didn't go …

My experience with gamermodz didn't go so well the paint on my buttons that they put on my controller started to peel rub off from moderate use within a month and also my controller won't run in Black ops and I don't know why because my primary game that I play is GTA 5 which doesn't require to push the thumb stick down I did purchase the warranty but I don't know if it covers that type of stuff.

4 August 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Thank you for taking the time to leave us a review.

We do see that your order is nearly a year old and depending on how hard you are on your equipment would determine how long the thumbstick module will last. Please keep in mind, we only use OEM Sony and Microsoft controllers therefor the durability is the same as the controller that came with your console.

You also have Chrome buttons which is not paint but a chrome coating. Typically this does not wear off quickly but with a ton of use, sure, eventually chrome coating, like any other coating, will wear down.

We always recommend you contact customer service with any issue you experience.

Rated 1 out of 5 stars

The site does not tell you which …

The site does not tell you which version of the mod you order. When you get your controller you test to see which version you find out you have version 5 instead of version 7 that you thought you ordered. TUFF CRAP YOU ARE STUCK WITH IT NOW!

2 August 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Thank you for taking the time to leave a review however, your review is completely false.

We only ship the latest revision of the mods, which is the version marketed to you on the site (currently 7.0). It is IMPOSSIBLE for us to shipping anything other than the latest version which means you just need some assistance with your controller. This is what a phone call or email to customer service is for (which I show you have not contacted us).

Also, per our return policy, you are not "stuck" with anything nor were you ever told otherwise.

Please contact customer service so they can assist you after all, that is what customer service is for.

UPDATE : Customer service just attempted to reach out to you via the phone number on file to assist you with operating your controller but your phone number is not in service. Please contact customer service for assistance.

Rated 5 out of 5 stars

I rate this 5 out of 5 stars

I rate this 5 out of 5 cause they have added the jitter mod to ps4 and plenty of new features to the newgen consoles love the controllers and love the mods cause also love making people rage.

28 July 2017
Unprompted review
Rated 2 out of 5 stars

When I received my controller only 2 …

When I received my controller only 2 mods worked and that was auto aim and rapid fire.

27 July 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Thank you for taking the time to leave us a review.

It is impossible for "only 2 mods to work". Have you contacted customer service so they can assist you with using your mods?

Rated 4 out of 5 stars

love the remote but writting barely visible.....

my bf loves his remote but i had paid for something to be written on it and its barely visible we dont even see it. if more effort would be put into this the writting would of come out better.

besides that the remote controller is beautiful

22 July 2017
Unprompted review
Rated 3 out of 5 stars

the control cam much later than …

the control cam much later than expected and promised. and we could not reach a customer service.

20 July 2017
Unprompted review
GamerModz logo

Reply from GamerModz

We appreciate the time you have taken to leave us a review.

We understand that your order did exceed the standard 6 - 10 business day window. This is not the norm and just a cause in effect of having the 3rd and 4th of July off which pushes that window back as well as puts a strain on assembly.

We pride ourselves on our customer service. Customer service is available Monday - Friday 9AM - 5:30PM EST (excluding Holidays). No email goes unanswered, and very few calls get missed (during business hours). If calls do get missed, like any customer service, it's because all agents were tied up assisting other customers. I did check to see if there were any emails from you but could not find any under your order email address, no your order number which leads me to believe you attempted to call.

If you need any assistance with your controller, please don't hesitate to contact customer service.

Rated 5 out of 5 stars

OK let's be honest here

OK let's be honest here,
Gamermodz isn't the world's #1 go to for pro controllers, Scuf Gaming has always been there for that option. But if I put my scuf controller next to the pro controller from Gamermodz and compared them on a few things then Gamermodz would definitely take the win. The pro buttons on the back are the same concept as a Scuf but here's where simplicity is key, the buttons are placed naturally on the back of the grips at an angle so there's no compromise in the way I hold my controller, it's easier than my scuf and more sensitive to the touch so there's little effort when performing multiple tasks at once, jump shooting, dodging while aiming and shooting, slide shots you name it this controller fits perfectly in anyone's hands. Great job Gamermodz my new #1 go to for pro controllers.

19 July 2017
Unprompted review
Rated 5 out of 5 stars

I like the product I purchased

I like the product I purchased, it was the Gambler Xbox One Mega Mod with pro buttons and it's been a great controller, I can't wait to get one for my PS3. I was sadden when the jitter mod was patched for BO3 other than that it's great controller.

25 June 2017
Unprompted review
Rated 4 out of 5 stars

Some of my modes don't work

13 June 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Ronnie, thank you for taking the time to leave a review.

All modes DO work so it sounds like you just need assistance. Getting assistance is as easy as calling customer service at 1-866-205-5268. They can answer your questions and assist you with your controller!

Rated 5 out of 5 stars

I was really happy with the customer …

I was really happy with the customer service I received. When the ps3 contoller I ordered was unfortunately a bit messed up during the mod process I was kindly offered a premade ps4 controller with the same mods no extra charge that was ready to ship or choose to wait for the ps3 one.
Thanks guys!

11 June 2017
Unprompted review
Rated 1 out of 5 stars

Had to be modified to make it fit

Had to be modified to make it fit. It was original manufacturer equipment too. Complained to them and they tried to make me feel like their defective manufacturing was my fault. Lesson learned

1 June 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Terry,

Thank you for taking the time to leave a review.

I have taken a look at the correspondence you had with customer service and they explained to you that there are many different versions of the PS4 controllers which means there are many versions of the PS4 shell. Rather than manufacture all the different shell types, each in all the different finishes, colors, etc (which would cost hundreds of thousands of dollars), we use one type of PS4 shell that can be easily modified to fit other revisions. This was also explained to you.

It is NOT a manufacturing defect and rather than responding to us or contacting customer service via phone, you have simply taken the time to slander us with lies. Best of luck in your future endeavors.

Rated 5 out of 5 stars

Great Support and gets back you timely …

Great Support and gets back you timely manner. At first i thought my controller wasnt working right but after reaching out to the team and figure it was user error. I would recommend using them if you ever want mod your controller.

31 May 2017
Unprompted review

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