Gambacicli Webstore Reviews 21,754

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very complete and exhaustive offer of components. Very good value. They shipped within the agreed timeline, and one item listed as missing was sourced promptly. Finding the helmet was very easy. Spe... See more

Rated 5 out of 5 stars

Bought recently helmet MET Trenta from Gambacicli website but unfortunatelly this speciffic helmet wasn't in stock when they prepared my items to be shipped. Kind employees of Gambacicli offered me fe... See more

Rated 5 out of 5 stars

I've made several purchases from Gambacicli now. First an Ultegra Di2 groupset and Zipp 303 Firecrest Wheels, and most recently a Selle Italia SLR Boost Kit Carbonio Superflow. Both times, shipping... See more

Rated 5 out of 5 stars

I ordered Santini bib shorts from Gambacicli a month ago and liked them so much that I bought a second pair. Shipping was quick and the item is perfect as expected. Thank you.

Company details

  1. Bike Accessories Store

Written by the company

Gambacicli è il punto di riferimento italiano su internet per il settore ciclismo. Fin dall'anno 1999 Gambacicli si è fatto conoscere sul Web con il sito www.gambacicli.com. L’assortimento dei prodotti, i prezzi competitivi e le garanzie offerte han fatto si che migliaia di ciclisti appassionati si rivolgano a Gambacicli come punto fisso per i loro acquisti. Gambacicli ti offre un catalogo di migliaia di prodotti, le ultime novità, e i prezzi migliori del mercato.


Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

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Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

SENT DIFFERENT MODEL/VERSION

SENT DIFFERENT MODEL/VERSION, WANT ME TO COVER ALL COSTS. THESE ARE NOT GOOD PEOPLE. BE CAREFUL AS IF THEY SEND YOU THE WRONG ITEM (THEIR FAULT!) THEY WILL MAKE YOU PAY FOR IT!! THEY SENT ME A MODEL OF THE TOOL DIFFERENT FROM THE ONE THEY ADVERTISED. I specifically wanted the model I ordered and bought it because what they had on their website. They sent me a different model/version (same tool but different model). Packaging also was bad, a thin plastic bag that arrived broken and the outer case scratched. Very slow to come back/reply and dismissive. Their position is that it is my problem and that they sent the ‘tool’. I am now looking into options but this will probably cost me a significant amount of money. DO NOT BUY FROM THEIR WEBSITE. I hope there is some ‘justice’ and they also lose money by people not buying from their website for their behaviour and bad business practise. (NOTE: they do have really good reviews overall, reason why i bought from them, so it could be the case that face to face they are good and it is their website department who are to blame). There are other good businesses out there selling the same equipment, do yourself a favour and order from a good and decent business and not form these people.

24 June 2025
Unprompted review
Rated 4 out of 5 stars

Good prices & shipping. Unsure if chains are genuine Shimano

Good prices, good communication, very prompt shipping times to USA. The Continental GP5000 AS TR tires are in original manufacturer packages, but the Shimano XT-M8000 cassette is just in unmarked bag, as are the 2 Ultegra/XT 701S chains; Those make me at least wonder if they are legitimate Shimano chains or possible knock-offs, which I've been burned by with some other sellers. I hope Gambicicli sent me the genuine items. Time will tell.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience on shipment to USA

Great group, very accommodating on order of a road groupset with delivery to the United States. They offered a split shipment that keeps each shipment under de minimis tariff amount. Additionally, they swapped chainrings to the desired configuration. Everything was well communicated, orders were delivery quickly, and they answered all of my questions within a day.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, great options and quick shipping to Canada. Have used them many times and will continue to do so.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

outstanding seller, excellent service.

top seller, extremely fast shipping and delivery from Italy to USA (2 days door to door), extremely low ship cost, product exactly as decribed, very impressed. thank you. Bought shimano xt trail brakeset (front and rear) for $200 USD shipping less than $20.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Above and beyond: The Gambacicli team is super responsive, and the ordered items will typically be shipped on the following working day. Their shipping rates are very reasonable and they use the large reputable carriers who will deliver within a few days.

19 May 2025
Unprompted review

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