Galloway Fudge Company Reviews 

653
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, highlighting the wide variety of flavors available. The ordering process is frequently described as easy and simple, with prompt confirmations and clear communication. Reviewers also commend the fast and efficient delivery service, noting that items arrive quickly, well-packaged, and as promised. Customers frequently highlight the products as perfect for gifting and suitable for those with specific dietary needs, like gluten intolerance. The overall positive experience, from website ease to product enjoyment, consistently leads people to express their intent to order again.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently praising the products as fabulous and delicious.... See more

Order

Consumers find the ordering process to be positive, with many describing it as simple and easy. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We first tried Galloway fudge at a stall in Livingston many years ago, delicious! Very good quality, proper fudge in a wide variety of flavours. The raspberry is a firm favourite in our home. A perfe... See more

Rated 5 out of 5 stars

I discovered Galloway fudge at Sunnycon years ago and loved it! I couldn't make the con this year but still wanted fudge! Ordering and delivery was fantastic. Hope to see you lovely folks at a con... See more

Rated 5 out of 5 stars

Website order processed and delivered in good time. Chocolate Beltie bars come in individual packaging which is a nice touch and has been well done. Will be ordering again.

Rated 5 out of 5 stars

Had a problem placing order on website so rang them. They took all the details over the phone instead. Very friendly and helpful. They updated their website with any problems to contact them and the p... See more


Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Shop

Information provided by various external sources

The Galloway Fudge Company is a family business located in thebeautiful Scottish countryside, tucked amongst the hills ofDumfries & Galloway, Scotland, where we've been hand-crafting our delicious confectionery since 2004. From our first day, we have used only the finest ingredients available and fairtrade where possible - our aim is simply to produce the yummiestGluten Free confectionery you will ever experience! No compromises-ever! We make and sell everything ourselves and our main products are Delicious Cream & Butter Fudge, Scottish Butter Tablet, Gourmet Marshmallows and Scottish Macaroon and we thoroughly enjoy the making process, it's especially nice when we are at an event, seeing our customers enjoy our products so much!


Contact info

4.9

Excellent

TrustScore 5 out of 5

653 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(653)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Asked for a large order, they pulled out the stops to get it to me in good time, very well packaged and excellent communication. So pleased and recommended

12 September 2023
Unprompted review
Rated 5 out of 5 stars

5/5!

Great taste, quick postage! Happy returning customer!

7 July 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

We're thrilled you love the taste and our speedy delivery! Can't wait to welcome you back!

Rated 4 out of 5 stars

Was easy to navigate the website to…

Was easy to navigate the website to buy. I really enjoyed the marshmallows really nice flavours. As for the fudge I was a bit disappointed as I could not taste the different flavours could only taste the fudge it’s self

19 July 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your review! We're thrilled you found our website user-friendly and enjoyed our marshmallow flavours. We apologise for any disappointment with the fudge and hope you will try again.

Rated 5 out of 5 stars

easy to order

easy to order. quick delivery. raspberry fudge is a delight.

7 June 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for sharing your positive experience! We're thrilled you found the ordering process easy, enjoyed our swift delivery, and especially loved our raspberry fudge.

Rated 5 out of 5 stars

My Mother really loved them

My Mother really loved them. Thankyou very much .
Penny.

9 June 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

We're overjoyed to hear that your mother loved our products. Thank you for choosing us and for your kind words. We're honored to have been a part of making her day special.

Rated 5 out of 5 stars

Really yummy

Really yummy, thoroughly enjoyed by the recipient and excellent delivery.

12 June 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for sharing your delightful experience! We're thrilled that the recipient enjoyed our treats and that our delivery met your expectations.

Rated 5 out of 5 stars

Best Marshmallows ever

Best Marshmallows ever! This order was delivered promptly, packaged well. And to eat, oh my lordy, so nice, so sweet, so squishable! These were bought for the morning of my wedding. Marshmallows for me (my fave!) And fudge for my Groom (his fave!)

24 May 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Your enthusiasm is truly heartwarming! We're thrilled to have been part of your special day. Knowing our marshmallows and fudge added joy to your wedding morning is incredibly rewarding. Wishing you both a lifetime of sweetness.

Rated 5 out of 5 stars

Excellent!

Great website, excellent choice of goodies, and very fast delivery

2 June 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your kind words! We're delighted you enjoyed our website, the range of goodies, and our speedy delivery. Your satisfaction means the world to us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look